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"Your connection to the game has been lost"


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#76
.458

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n3koshi wrote...

I've actually noticed the problem seems to happen a lot when editing characters, and a disconnect during a match is far more likely if you've edited equipment, powers or weapons before starting or searching for a new match. I'm beginning to think the issue isn't the connection between the computers involved in the match, but the connection to EA/Bioware's server(s) that stores character info,


Editing and all things in multiplayer, other than asking for a game through origin, basically use UDP. Changing anything will increase traffic. Networking software is very weak, it won't matter if you have a good network or not.

#77
MChang1984

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Hi guys I tried to use this Revo uninstaller as suggested by EA Support and it removed all the left over mass effect 3 stuff that the regular uninstaller did not remove but it did not solve my problem.

I then asked the EA Support specialist for a new From Ashes DLC key and it did not resolve my issue either.

Currently trying another Revo Uninstall.

If that does not work, I may have to completely re-install windows and everything.

If that does not work... god help me.

haha!

:innocent:


#78
MChang1984

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MChang1984 wrote...

Hi guys I tried to use this Revo uninstaller as suggested by EA Support and it removed all the left over mass effect 3 stuff that the regular uninstaller did not remove but it did not solve my problem.

I then asked the EA Support specialist for a new From Ashes DLC key and it did not resolve my issue either.

Currently trying another Revo Uninstall.

If that does not work, I may have to completely re-install windows and everything.

If that does not work... god help me.

haha!

:innocent:


OK UPDATE!

Second Revo uninstall did not work!

So I'm going all out now! I'm going to completely reformat my C:/ hardrive with NTFS and put a fresh install of Windows 7 and re-install all my programs after I back up everything.

IF THAT DOES NOT WORK - It's not me! It has to be something wrong with EA or Bioware servers.

#79
HowlingSiren

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The connection problems are out of control. Prior to Earth DLC, I never had them. For the past 2 days, I get disconnected from 90% of the games. Tried 3 games this morning, disconnected from all 3 usually sometime after Wave 2. I opened the UDP 3659 and 6000 ports, enabled UPnP, and allowed all ME3 apps through my Windows Firewall to no avail. Very frustrating as I mostly play Gold and keep losing my equipment without gaining any credits...

#80
Jimmyson3

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Why has not a single admin said anything in this thread? Obviously this is fairly widespread problem and having no worthwhile replies or apologies from them is pathetic. All but 1 game today for me has disconnected me around wave 10. This is hella frustrating.

#81
behrendt666

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@Jimmyson3

There are other threads that have been up for over 2 months describing the same situation as you and not a single person from BW has said anything.

#82
MChang1984

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Hi Guys after 4 days of failed troubleshooting, I decided to back up my important files on my computer and re-isntall windows by going to control panel->Recovery->Advanced Recovery methods->Windows 7 Re-install and inserted Windows 7 disc.

Once I was in windows 7 again I re-installed all of my backed up files and I installed the new Origin and my problems were solved.

Windows Update re-installed all updates and I was good to go.

#83
MChang1984

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MChang1984 wrote...

Hi Guys after 4 days of failed troubleshooting, I decided to back up my important files on my computer and re-isntall windows by going to control panel->Recovery->Advanced Recovery methods->Windows 7 Re-install and inserted Windows 7 disc.

Once I was in windows 7 again I re-installed all of my backed up files and I installed the new Origin and my problems were solved.

Windows Update re-installed all updates and I was good to go.


I played 3 games today with no problems. The store seems faster and there is almost no lag.

#84
w3etiki

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Seems like every time I disconnect from me 3 multiplayer my Steam gets disconnected as well, is this happening to anyone else? I can't tell if it's my internet that just randomly shuts itself down for a second or if it's EA related.

#85
Razor118171

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EA needs to hire a team of baboons to fix their servers, since they're not capable of doing it themselves.

#86
.458

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w3etiki wrote...

Seems like every time I disconnect from me 3 multiplayer my Steam gets disconnected as well, is this happening to anyone else? I can't tell if it's my internet that just randomly shuts itself down for a second or if it's EA related.


Running steam at the same time will actually contribute to disconnects. All it takes is one brief peak, which it is very capable of, and wham. Disconnect. I'd seriously recommend exiting steam while playing ME3.

#87
Zuzu Mumu

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i cannot access multiplayer >_<

#88
.458

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Zuzu Mumu wrote...

i cannot access multiplayer >_<


What are the symptoms? Hangs when you click multiplayer? Hangs when trying to join?

#89
JSU76

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FIX YOUR SERVERS BIOWARE, EA, ORIGIN - FIX OUT PROBLEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

VERY FRUSTRATED CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SORRY FOR YELLING - SICK OF THE BS AND DLC CHECKS AND DRM AND SERVER CRASHES, LOVE ME3 - HATE ALL THESE HEADACHES THOUGH.

#90
Yuoaman

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I am also having this issue - the connection hangs when I attempt to connect to Multiplayer. Thanks for the outstanding tech support, EA.

#91
Doomtrain271

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Just started having this issue today when I click Multiplayer. Can't play at all.

#92
JSU76

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Still down can not connect. Was going to just hang out on ME3 multi player all weekend - so much for that and its raining outside - this is no good :(

#93
baltoid

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This has been, by far, the worst weekend I've ever played in terms of connection problems. While I am very very appreciative of the free DLC that has been offered, please spend some time fixing whatever is causing all of these issues. It seems that my fellow players (the hosts of the games in my case) have had a really hard time staying connected.

I really hate getting to Wave 8 or 9 and having the host suddenly disappear after 30 seconds of lag. I know that it's possible that it could be a problem on their end, but if that's the the case then it's quite a coincidence as I've never had nearly as many drop out as I have had this last weekend.

#94
AnubisOnly

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baltoid wrote...

This has been, by far, the worst weekend I've ever played in terms of connection problems. While I am very very appreciative of the free DLC that has been offered, please spend some time fixing whatever is causing all of these issues. It seems that my fellow players (the hosts of the games in my case) have had a really hard time staying connected.

I really hate getting to Wave 8 or 9 and having the host suddenly disappear after 30 seconds of lag. I know that it's possible that it could be a problem on their end, but if that's the the case then it's quite a coincidence as I've never had nearly as many drop out as I have had this last weekend.


Sadly, but the same here :(

#95
uspresident

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I reformatted my Windows 7 64bit.
Made a fresh clean installation of ME3 couple of hours ago.

Guess what?

ITS NOT WORKING!!!
ARGHHHHHHH~~~~~~~~~~~~~~~~~~

#96
jackygates

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I got all the DLC and I wait and wait and wait some more and then connetion has been lost to the servers... then it kicks me to main menu... WTF ever since the Extended cut DLC I have not been able to connect to the servers on desktop yet I can on PS3... is there no word on this bio? Oh my GaW is not connecting too...

#97
ddemner

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uspresident wrote...

I reformatted my Windows 7 64bit.
Made a fresh clean installation of ME3 couple of hours ago.

Guess what?

ITS NOT WORKING!!!
ARGHHHHHHH~~~~~~~~~~~~~~~~~~


Of course reinstalling Windows doesn't work. It's not your problem but EA's.

I'm giving up on this game. I spend more time trying to connect than actually playing.

So sad.

#98
Personality Disorder

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I have the same problem: been trying to connect to the server for hours now. Still haven't been able to play ONE game this weekend. Good to know its the event weekend too. -_-

#99
Jimmyson3

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I really really hate this game right now. 2/3 of my games this weekend i get to wave 10 and 11 and then... wait a second? my bullets do no damage? and why is everyone running forever and ever? Then the wonderful message "Your connection to the server has been lost" I lose all any potential xp and credits as well as any items I used in the game. If it happened once a day or so I could deal with it, but its hard not to rage really really blanking hard right now.

#100
JPutnam

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Additional two cents here. This is the third time in two weeks where the Connecting and/or Loading graphic has gotten locked during screen transition and this time I lost 16 N7 levels, credits, and probably 90 minutes of gameplay which earned those 16 N7 levels. To top it off, the leaderboard shows my N7 rating of last night (3101) while in game shows it currently as 3085. Time to work the rating back up, but this is beginning to be a hassle and there needs to be some attention with synching game information back to the server.