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Banning versus fixing the glitch


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#176
Djarknaein

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Let's be conservative in our numbers pulled out of having no stats:

Let's say there is 15 k platinum matches across all platform.

Let's say there are 50% have glitchees

Let's say 50% of those get reported

That's 3 000 report a day

Let's say a team of 6 people goes through each individual report at 1500 a day.

It will take the same amount of days that the glitch was active after it was fix to get everyone banned not to mention the 4 friends that use the glitch among themselves and dont report each other.

#177
Finnegone

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Kataigida wrote...

Gockey wrote...

Kataigida wrote...


*sigh* Oh look...more people like this... Then again I'm not surprised.

Let's put aside the fact that you violate the terms and agreements you accepted before playing the game, and let's just look at this from the view of non-glitching players.

For one, you're taking the fun out of the game by destroying everything with infinite missiles. This can also be considered greifing.

Another, you are exploiting a glitch for the benefit of making the game many times easier for you, allowing you to get credits and points faster/easier. Making credits faster/easier makes people less likely to spend actual cash on a product, and BW doesn't want that.

If you don't want to waste countless hours on the RNG, then just go play SP or a different game. Meanwhile, other people will have fun with what they have.


Oh please.  Get off your self righteous soap box and quit casting disparaging remarks.  You just look silly.  

You don't speak for everyone so couching your opinion of fun as the universal one is ridiculous.  Your entitled to your opinion, the same as everyone else.  And your need to spell out why utilizing the glitch is a bad thing doesn't come across as informative or helpful; the explanation of the obvious is condescending.  

We are all aware that a ToS and a EULA exist.  Quoting them doesn't negate the fact that Bioware's track record for bug fixes in this MP is bad.  Like really bad.  Banning people for their mistakes is their perogative certainly.

 It's also the lazy way out. (IMO =P)


You can say what you want about me, I don't really mind. I know I am a bit on the tempermental side about the morals of cheating in this game, but I have to say that...

I really hate the people that say that BW would rather ban people than fix the problem, or say that BW is taking the lazy way out. Anybody with any sense of coding would know how hard it can be to fix glitches, especially glitches that are caused or influenced by lag.

There are hundreds of millions of lines of code in ME3, and there are several different functions that go into every action in the game. The most prodominate glitches, Vanguard and Missile, have a lot of different lines of codes being used, that normally function perfectly, until someone throws a little lag-wrench into the mix. If there wasn't any lag, we wouldn't have either of those two glitches, so it's not like they can say 'this one line of code is causing the problem. Fix it and it's solved!'

Instead, they have to try and go through each and every intersecting line of code (which is particularly difficult for these two glitches) and try to find a way to re-create functions so that they become immune to lag, which is just about impossible to do, unless you have a lot of ideas and plenty of time to preform trial-and-error runs.


::Edit::

And again, the people that ban players and the people that fix bugs and glitches are two seperate groups...so it's not like the team that is fixing the glitches is stopping what they are doing to ban people.


Kataigida: I'll start by saying that I agree, wholeheartedly, with your original statement. I, like most console players on BSN, am tired of this glitch and want to see cheaters impacted in some way.

That said, I still don't think anyone is talking about the OP's original post. If EA / BW devoted additional resources to solving the problem, rather than investigating all of the individuals who exploit it, then would it be solved by now? Said differently - what's more valuable - some degree of damage control (much of which is entirely unnoticed by the gamer... 1500 banned? who knew?) or additional resources to ichikawa/ RCA / fix the problem. I suspect, only based on my experience, mind you, that this is a problem that would benefit from additional resources.

I should also say that if I released a product that essentially reduced my customer's incentive to purchase upgrades by providing them with a means of obtaining said upgrades freely, I would likely be fired. If I were spared, fixing this problem would be my top priority. I would never bring another product to market until this major problem was fixed.

Modifié par Finnegone, 24 juillet 2012 - 02:06 .


#178
Maker MEDA

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Oh no! There is so many glitchers it's going to blow!

#179
Tom-N7-

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Haven't seen one glitcher on PC, yet...

#180
JustinSaneV2

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Kataigida wrote...

JustinSaneV2 wrote...

Gockey wrote...

That being said, I think Bioware is absolutely idiotic in their handling of this. Banning a player who bought your product is a good way to insure someone steers clear in the future IMO. Handle it like Bungie did in the Halo series. Superjumps were tolerated in 2, glitches in 3, and in Reach they now patch them out as they find them. Perma-Banning someone for a mechanic you developed, accidentally or not, is asinine. (IMO =P)

This.  1000x this.  It would be slightly different if it there was actual "hacking" or a more in-depth process to performing the glitch but it's honestly something that could just as easily be done by a monkey.  

When (or I should say if...) this gets fixed then BioWare should unban all those those that were "punished" because of this glitch.  Most of them were probably just trying to get credits rather than cause grief and you can't really blame them (especially if they don't have countless hours to waste on the game's RNG store like some of us here).  


*sigh* Oh look...more people like this... Then again I'm not surprised.

Let's put aside the fact that you violate the terms and agreements you accepted before playing the game, and let's just look at this from the view of non-glitching players.

For one, you're taking the fun out of the game by destroying everything with infinite missiles. This can also be considered greifing.

Another, you are exploiting a glitch for the benefit of making the game many times easier for you, allowing you to get credits and points faster/easier. Making credits faster/easier makes people less likely to spend actual cash on a product, and BW doesn't want that.

If you don't want to waste countless hours on the RNG, then just go play SP or a different game. Meanwhile, other people will have fun with what they have.

I don't mind glitchers as long as they keep to private lobbies.  Yes the ones that do the glitch in public matches should be punished but a perma ban is rather excessive if you ask me.  Give them a minimum two week suspension and if they continue to perform the glitch in public matches then permaban them.

Modifié par JustinSaneV2, 24 juillet 2012 - 03:02 .


#181
Kataigida

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Tom-N7- wrote...

Haven't seen one glitcher on PC, yet...


That's because it's harder on PC, and the players are more casual/cool. You don't get as many **** players (i.e. infiltrators that don't revive or do objectives, or leechers) or players that exploit/cheat. Sure, players are more likely to mod the game files on PC, but only a very few people do that...and they normally stick to private matches...and I don't think they can get banned there if they aren't reported... :/

#182
Mgamerz

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Finnegone wrote...

theillusiveman11 wrote...

tl;rd

I think that banning won't solve the problem. It's rampant on 360 right now, I don't know about PS3 and it isn't possible to replicate on PC like it is on console. Due to the fact that most players don't frequent the forums, they won't ever know that they can be banned for repeated use of this glitch.


I hate this tl;dr crap that you kids drop on folks who spend time tryng to post something well reasoned and thoughtful. Is it really so hard to read 250 words? Grump.

At any rate, you missed the main thrust of the OP's argument, which I"ll quote for him or her again:

"I don't know enough about the construction of games to say this with much conviction, but would BioWare not have been better off spending that time trying to just correct the glitch?"

I think this is an excellent question. How many resources does EA / BW have tied up investigating players? Wouldn't that money be better spent on fixing the problem? 

Throwing more people at the problem isn't going to help. It's the same thing as if you had 20000 people trying to build a house - adding more isn't going to help because it just doesn't work with that high of a number of people. People who fix bugs and people who ban for cheating probably don't know enough of the game mechanics to be able to fully seach out a bug  - you'd have to understand what the developer was thinking, and commenting only goes so far.

#183
Manimal

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Did you purchase the game with real money? If your answer is yes, then BioWare/EA has no right to permanently prevent you from playing any part of it. If they want to take away your fake money, your N7 score, your progress, then so be it.

#184
Gockey

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Kataigida wrote...

Gockey wrote...

Kataigida wrote...


*sigh* Oh look...more people like this... Then again I'm not surprised.

Let's put aside the fact that you violate the terms and agreements you accepted before playing the game, and let's just look at this from the view of non-glitching players.

For one, you're taking the fun out of the game by destroying everything with infinite missiles. This can also be considered greifing.

Another, you are exploiting a glitch for the benefit of making the game many times easier for you, allowing you to get credits and points faster/easier. Making credits faster/easier makes people less likely to spend actual cash on a product, and BW doesn't want that.

If you don't want to waste countless hours on the RNG, then just go play SP or a different game. Meanwhile, other people will have fun with what they have.


Oh please.  Get off your self righteous soap box and quit casting disparaging remarks.  You just look silly.  

You don't speak for everyone so couching your opinion of fun as the universal one is ridiculous.  Your entitled to your opinion, the same as everyone else.  And your need to spell out why utilizing the glitch is a bad thing doesn't come across as informative or helpful; the explanation of the obvious is condescending.  

We are all aware that a ToS and a EULA exist.  Quoting them doesn't negate the fact that Bioware's track record for bug fixes in this MP is bad.  Like really bad.  Banning people for their mistakes is their perogative certainly.

 It's also the lazy way out. (IMO =P)


You can say what you want about me, I don't really mind. I know I am a bit on the tempermental side about the morals of cheating in this game, but I have to say that...

I really hate the people that say that BW would rather ban people than fix the problem, or say that BW is taking the lazy way out. Anybody with any sense of coding would know how hard it can be to fix glitches, especially glitches that are caused or influenced by lag.

There are hundreds of millions of lines of code in ME3, and there are several different functions that go into every action in the game. The most prodominate glitches, Vanguard and Missile, have a lot of different lines of codes being used, that normally function perfectly, until someone throws a little lag-wrench into the mix. If there wasn't any lag, we wouldn't have either of those two glitches, so it's not like they can say 'this one line of code is causing the problem. Fix it and it's solved!'

Instead, they have to try and go through each and every intersecting line of code (which is particularly difficult for these two glitches) and try to find a way to re-create functions so that they become immune to lag, which is just about impossible to do, unless you have a lot of ideas and plenty of time to preform trial-and-error runs.


*Yawn*  You assume we care.  We the players didn't decide to go into business and release a AAA title, Bioware did.  Making excuses for their lack of fixes doesn't negate the fact that they haven't fixed it.  It doesn't matter how difficult it is.  It doesn't matter how much it costs.  It doesn't matter what excuses the fanbase makes.  

The fact remains they haven't fixed this glitch, anymore than they have a dozen others.  That's a terrible track record.  And then they ban people for their own failings.

I'm not disputing that the people glitched.  I'm not talking about the EULA or the ToS (that you quoted earlier).  I don't care about the tens of thousands of dollars M$ demands for patches.  None of that mattered once Bioware decided to release and support a MP component.  It's on their head.

Every customer they perma ban is one less customer they wll have in the future.  Maybe your sentiment is good riddance, and your probably right.  But taking into account their terrible customer service if you get banned (as evidenced by peoples testimonies here on the forums) they are taking they lazy way out.  If you say they are working as hard as they can, then they should have stffed more people initially.  

The bottom line is, it isn't the player bases job to care why it isn't fixed.  We just demand it be fixed.  And we vote with our wallets.  Business 101.

#185
Immortal Strife

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Currently the Platinum difficulty is absolutely broken due to the sheer numbers on glitchers. At this point the % of the players glitching is too high, and Bioware likely can't ban so many players. The problem needs to be fixed ASAP. 

Modifié par Immortal Strife, 24 juillet 2012 - 03:42 .


#186
brblx

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Mgamerz wrote...Throwing more people at the problem isn't going to help. It's the same thing as if you had 20000 people trying to build a house - adding more isn't going to help because it just doesn't work with that high of a number of people. People who fix bugs and people who ban for cheating probably don't know enough of the game mechanics to be able to fully seach out a bug  - you'd have to understand what the developer was thinking, and commenting only goes so far.


But Ty Pennington makes it work. ;D

The problem inherenly goes back to something I've mentioned: Games didn't used to led by a talentless hack known as a 'project' director.' The jack of no trades.

They were usually led by a programmer. And if not that, they still at least had a 'lead' programmer underneath the creative genius/unskilled middle manager. And said lead programmer stuck with the game after release, revising his own code.

I have a feeling Bioware probably just employs some temp programmer from a recruiting/staffing agency and says 'fix it.' If that.

Maker MEDA wrote...

Oh no! There is so many glitchers it's going to blow!

 

The pool! She is-a 98% pee!

Modifié par brblx, 24 juillet 2012 - 07:07 .