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Missing DLC Redeem Codes in Retail Box


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#1
Guest_squidmafia_*

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Okay, so as I've seen on this forum and elsewhere, this has happened to many people... I just bought a retail copy of Dragon Age and get home and open it and all that's inside is the Warhamer card and the instruction manual.  No, the DLC card did not fall out nor did I throw it away - from what I know it's the same size as the manual and I would've seen it.  Yes, the back of the retail box says there is free DLC included.  Anyone know what to do about this?!  I have sent an email to customer service but there's like three customer service links (one on EA, one here, and one on Bioware it seems) and I haven't gotten a reply yet.  I'm pretty sure the store I bought it from (a Fred Meyer in Portland, OR) will not have copies of this card laying around, and they don't accept returns or exchanges on opened software.

Anyone else have this issue and resolved it?  Whatcha do?!

Thanks.

Modifié par squidmafia, 19 décembre 2009 - 06:25 .


#2
DPSSOC

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Go to the store you bought it from and complain til they give you something to shut you up

#3
Guest_squidmafia_*

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Ha! Yeah, I'm about to do that, since EA/Bioware haven't replied yet. Time to put on my annoying customer face.

#4
goodshoes

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that happened to me too...

#5
Korvayer

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squidmafia wrote...

Time to put on my annoying customer face.

Hopefully it isn't quite so apathetic as your forum avatar face.  Posted Image