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ME3 and/or Origin causes PC Crash and BSOD


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5 réponses à ce sujet

#1
ShadowLordXII

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Whenever I try to start ME3, my desktop completely freezes before Origin comes up and forces me to do a manuel restart.  The last time I tried it, the pc went to a Blue Screen of Death and I'm up to date on everything, scanned for viruses or errors and earlier this week, I was playing just fine.  None of this started until after my home was hit with a storm that caused my computer to shut off.

Help, please? This is kind of annoying.

#2
Sirusdark

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o_O

"[...] None of this started until after my home was hit with a storm that caused my computer to shut off. [...]"

Now, I'll just pretend this ain't a joke and answer anyway...


Chances are high that your memory (RAM) and/or other components got corrupted/damaged... If that's the case, no wonder you have a BSOD.


Fist, before doing anything (including asking why you have BSOD on a PC that got blown by the lightening!), start a memory test (good time is before going to sleep) and let it run the whole night. If you wake up the next morning and there's no error, you'll know it's not your memory. since the memory is a very sensitive component, I'D start with that. Only after you check it you may start inspecting the other components. In the meantime, try to Google the BSOD error code... you never know.

Running a MemTest is safe and easy: Simply boot your computer with any bootable CD/DVD that has the MemTest tool. Ex. most Linux Live CD (Ubuntu, Mint, etc.) have this tool available as soon as your boot them or just grab the tool from http://www.memtest86.com/. Download the ISO, burn it on a CD (with ImgBurn, for example), boot your computer with it and let the test run.



Finally, install a surge protection (aka power bar) for your computer ASAP and if you can, get a UPS (APC, EATON, etc.) which is better.


I hope it's just your memory that is faulty, it usually have a lifetime warranty. :D

Sirus
P.S.: It's always a good idea to run a Memtest once in a while.

#3
ShadowLordXII

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Alright, I'll give it a shot. Thanks

#4
ShadowLordXII

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Found out two things after I replaced my Ram chip.

1) the BSOD has something to do with atapi.sys which is a registry corruption from the sound of it and may require a hard drive wipe to get ride of...which sucks if I have to do that.

2) I can still play other games, it's just that the computer goes to the BSOD before I can log in with Origin or Steam when I want to play Skyrim. I figured that the problem was somehow tied to Origin/Steam so I uninstalled the programs and then reinstalled them but still got the error.

Not sure if this will help, but all of my game stuff is stored on one hard drive while the system stuff like the operating system is on the other. If I had to do a hard drive wipe, would that mean that I'd have to wipe both hard drives or just the one that is in error?

So any tips or advice would be great.

#5
Onishiro

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atapi.sys is a hard disk controller and is a windows system file you can use System File Checker to scan all your system files for inconsistencies and replace them with known good versions from the OS install disk.
open a command prompt and type in
sfc /scannow
have your windows system disk available

#6
ShadowLordXII

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so open the command prompt and then put in the disk or boot from the disk and then enter the prompt?