I bought the SE version or whichever it was that gave you wardens keep, stone prisoner, etc as DLC, and used the CD-Keys on this account, allowing the use of the DLC in my games.
Just recently, I had to reinstall steam as it was having difficulties. Now I've reinstalled Dragon Age, and log in with the same account as always, yet the game is telling me I have unauthorized access to the DLC I payed extra for?
Unauthorized DLC?
Débuté par
Sereaph502
, déc. 20 2009 12:24
Retour en haut
#2
Posté 28 octobre 2010 - 06:42
Fernando Melo
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- BioWare Employees
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- 639 messages
If you get the unauthorized DLC issue, there are essentially 2 causes:
1) the DLC code was not redeemed on the account you play with
- check that your DLC shows up at this page (http://social.biowar...ntitlements.php)
- if not, redeem the code that came in the box/from digital download provider here
- ensure you are logging into the game with the same email address/pwd used on this site
- depending on server load, it may take up to 1min to verify the content
- once verified (no longer unauthorized), you can play offline from that point onward
2) the DA updater service has a problem
#2 is actually the most common issue, and there are many different reasons it could get into a state that it thinks your DLC is not authorized. The most common of those is that it simply failed to start - this can happen even in cases where it had previously worked.
For all cases, there is a great troubleshooting guide and workarounds in this thread:
http://social.biowar...58/index/759141
1) the DLC code was not redeemed on the account you play with
- check that your DLC shows up at this page (http://social.biowar...ntitlements.php)
- if not, redeem the code that came in the box/from digital download provider here
- ensure you are logging into the game with the same email address/pwd used on this site
- depending on server load, it may take up to 1min to verify the content
- once verified (no longer unauthorized), you can play offline from that point onward
2) the DA updater service has a problem
#2 is actually the most common issue, and there are many different reasons it could get into a state that it thinks your DLC is not authorized. The most common of those is that it simply failed to start - this can happen even in cases where it had previously worked.
For all cases, there is a great troubleshooting guide and workarounds in this thread:
http://social.biowar...58/index/759141
