11 réponses à ce sujet

[Trevorama]

hey all-

I just recently reformated my drive and reinstalled dragon age. I then went about redownloading all three of the available "downloable content". the content downloaded just fine, but now refuses to install, there is no button i can click to install them.

I was wondering, when i click the downloadable content it states that the required game version is 1.0 (and this number is colored in red) could this be causing my issue?

Thank you for any help you may have

Sincerly-

Trevorama

[Trevorama]

bump

[Trevorama]

bump again

[Nick the Weregoat]

Did my post disappear?



Hrm. Guess I'll try again. Try patching, but it shouldn't be needed. Also, post in the technical support forum. You might try searching to find the answer to your question.



Also try googling something like "Dragon Age DLC won't install".

[donjonson]

I have the exact same problem and cant seem to find an answer

[kiotoan]

I have that same problem as well.

[Rakashua]

same problem here...

[jasonv]

also same problem. has anyone gotten any word from ea themselves?

[Mybunnies]

same, and i just downloaded most of the dlc. and its saying it needs the older "updates" to play them

[Nirtam]

same problem...

[Mybunnies]

well my brother fixed the patch problem but now its saying that all my dlc is unauthorised...wtf?


Well it decided that it wants to work now...

Modifié par Mybunnies, 23 août 2010 - 06:31 .

[Nirtam]

my started working again. have the EA responce here:



Hello,



Thank you for contacting Electronic Arts Customer Support.



If you have redeemed your Dragon Age: Origins pre-order code for DLC, but the DLC is still not available in-game, please follow the troubleshooting steps below in order to solve the issue:



Step 1: Make sure you are logged in with the same EA Account you used to redeem the DLC code.



- Try logging out and logging back in.

- To log out from the game menu, select Downloadable Content.

- Select the 'Logged In' option.

- Select 'Log Out' on the next page.



Step 2: If contents are not available after following Step 1, try re-starting the game by closing the game completely, then launching it again.



Step 3: If after following Steps 1 and 2, your Downloads page is still blank, you will need to start the Dragon Age Update Service manually.

You can find instructions on how to do this at the following link:

http://help.dragonag...p?p_faqid=23666



If after trying all the troubleshooting steps above, you still can't see your downloads in-game, please update your support ticket from the Dragon Age help page with the following info:



- Your EA.com account name:

- Your date of birth:

- Name of the items that you are missing:

- Pre-order codes that you redeemed:

- Game's registration code:

- Store where you pre-ordered the game:



Sincerely,



Gordon



EA Customer Support - Dragon Age: Origins

help.dragonage.com