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[Jotham]

Looking at the long list of complaining people and the on going issues, EA and Bioare not willing to comment on the topic I have decided to contact the ACCC and in doing so i welcome anyone else who wants to have their case presented with mine.

Accepting money in exchainge for credit points and then not delivering items purchased amounts to stealing.

This is purely a matter of principle.

http://www.accc.gov....ml/itemId/54217 

Ways to make a complaint or inquiryPhone complaints and inquiriesThe ACCC information centre is available to explain your rights and obligations under the legislation, and how we are likely to react to particular business practices. This service is available to both business and consumers and is free of charge.
The Infocentre can be contacted by calling  chrome-extension://lifbcibllhkdhoafpjfnlhfpfgnpldfl/numbers_button_skype_logo.png1300 302 502 (Australian callers) 

Staff are available to answer your call from 8.30am EST until 6pm WST.

or by online form, HERE

You will need the following infomation,
Electronic Arts Australia Pty Ltd (EA) ABN: 20 003 367 824 of Suite 53 Jones Bay Wharf, 26-32 Pirrama Rd, Pyrmont 2009.


Good luck.

[Jotham]

Yesterday I received an email from a person from the World Wide Customer Experience Executive and Customer Relations. My issue has been resolved and I am happy with the outcome.

I do wish that the support system in place would be more "supportive".