Why must it be impossible to link my gamertag to ME3
Débuté par
Shadow Shep
, août 04 2012 04:25
#1
Posté 04 août 2012 - 04:25
Shadow Shep
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I have two gamertags, this one that is linked to this account is actually my brothers old one. I can not link my gamertag to ME3 because apparently the e-mail associated that origin account is not the one associated on my xbox (makes no sense). EA refuses to tell me which E-mail that is. It could be anything, I have no idea when EA even linked my stupid origin account to that E-mail. It could have been Madden 07, it could have been even before that. Most frustrating thing ever. The expert team has my E-mail on the screen and won't tell me which one it is. For months now, literally I have been trying to create a BSN account with my actual gamertag linked, but it seems this is impossible because of terrible policy, and terrible ideas all around.
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#2
Posté 06 août 2012 - 05:30
Resante
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I feel your pain, I had a similar issue trying to get my GT linked to Battlefield 3, another Origin bastard child. EA support was no help at all and I actually found a way to resolve the issue myself while talking to a rep via online chat.
#3
Posté 10 août 2012 - 05:37
Krantzstone
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Yeah, it took me forever to finally get it done pretty much yesterday, after months.
Eventually one guy I talked to let slip which e-mail was actually associated with my XBL Gamertag, and another guy let slip that the authentication question's year was wrong by one year (they generally ask for your birth date), which is why they wouldn't resolve it for me in the past, even though I had no way of going into my _other_ old EA account to change my birthday and had no clue what birthday I might have put down if not my actual one ;P. It didn't help that my current Gamertag was one that I had changed from a different one (I paid MS points to change it) and used to be associated with a live.ca account rather than my usual hotmail. ;P
EA's entire migration from their old account system to the new Origin system has been a colossal cluster*@#$. ;P I mean, the EA support people were all very nice, but it should not have taken that long (months of back and forth on live chat, e-mail, phone) to do one thing. One of their Experts even stopped replying to my e-mails even though he'd asked me to e-mail him back with my deets in order to get the transfer done, and I had done so. ;P
What they should have done was simply add the ability to authenticate via your actual XBL account itself, if you wanted to change what account your XBL Gamertag was associated with which EA/Origin account. I'm sure they could have worked out some sort of agreement with Microsoft to allow players to do that. EA wanted me to go into my bio and change it with a reference to an open ticket #, to 'prove' I had ownership of the account, which seems like a rather kludgy way of proving authentication.
Eventually one guy I talked to let slip which e-mail was actually associated with my XBL Gamertag, and another guy let slip that the authentication question's year was wrong by one year (they generally ask for your birth date), which is why they wouldn't resolve it for me in the past, even though I had no way of going into my _other_ old EA account to change my birthday and had no clue what birthday I might have put down if not my actual one ;P. It didn't help that my current Gamertag was one that I had changed from a different one (I paid MS points to change it) and used to be associated with a live.ca account rather than my usual hotmail. ;P
EA's entire migration from their old account system to the new Origin system has been a colossal cluster*@#$. ;P I mean, the EA support people were all very nice, but it should not have taken that long (months of back and forth on live chat, e-mail, phone) to do one thing. One of their Experts even stopped replying to my e-mails even though he'd asked me to e-mail him back with my deets in order to get the transfer done, and I had done so. ;P
What they should have done was simply add the ability to authenticate via your actual XBL account itself, if you wanted to change what account your XBL Gamertag was associated with which EA/Origin account. I'm sure they could have worked out some sort of agreement with Microsoft to allow players to do that. EA wanted me to go into my bio and change it with a reference to an open ticket #, to 'prove' I had ownership of the account, which seems like a rather kludgy way of proving authentication.
