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New crashing issue (not DLC)


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#1
Draconis Domini

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So I bought ME3 back in April and played through it then with no problems.    I then recently got all the DLC and decided to play through it again, now however I have frequent crash problems (sometimes crash to desktop, sometimes bluescreen, sometimes unrecoverable freeze with no other option than to hard reboot).

As my machine hardware hasn't changed since April I can only presume that it must be an issue that was introduced through a software update.  I've done the usual check to make sure my graphics driver is up to date and made sure the game itself is also up to date.  I've also tried reinstalling the game and removing the DLC to check if it was the DLC that was causing the issue and there seems to be no change in the crash frequency, so I presume the DLC is not the cause.  Although the problem I'm having doesn't sound like quite the same one in the 'PC crashing issue' in the FAQs I tried using the patched awc.dll and EAcore.dll, but this also seemed to have no effect (for better or worse).

The crashes are not immediate, they generally occur after about half an hour to an hour and typically seem to happen during a dialogue scene (multiplayer is less affected, as might be expected, though I have had a couple of crashes in multiplayer).  If the crash is going to result in a blue screen or unrecoverable freeze everything halts pretty much instantly and the sound becomes the standard 'crash buzz', but if it is going to crash to desktop the graphics freeze but the dialogue continues to run for a few seconds.  Whether it's an update to the ME3 main game, or possibly the Nvidia drivers or Windows 7 that's causing this I'm not sure, but it's definitely new.
I've also sent this to EA support but thought I'd post it here too to see if anyone has any ideas, any help would be much appreciated.
Basic system information
OS: Windows 7
CPU: AMD Phenom II X6 (NB the ME3 config utility only seems to detect one core, but this has always been the case and didn't seem to cause issues in the past)
GPU: Nvidia GeFore GTX 580
RAM: 8GB

Modifié par Draconis Domini, 05 août 2012 - 07:40 .


#2
Scorpgul

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Same problem here. Since installing the Earth DLC Pack I have had multiple blue screens. The game will just lock up after about 3 hours. I am playing multiplayer only so I don't know if it also affects singleplayer. This is getting annoying. At first I thought it was hardware failure but now I am certain it isn't as many other people are experiencing the same thing.

#3
Draconis Domini

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Glad to hear I'm not alone. I don't think I've played multiplayer for as much as 3 hours in one block so that could be why I've had less problems with multiplayer, when I have some time I'll try a longer multiplayer session and see if it crashes eventually. I'd be interested to see whether you can get through more than about half an hour of singleplayer without it crashing if you don't mind.

#4
Draconis Domini

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Well I'm not sure why it fixes the problem, but I discovered that running the game in windowed mode (even at the same resolution as fullscreen) seems to prevent it crashing. No idea why this works, or what changed such that it needed it, but it works.