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Possible lead on the lost connection issue...


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7 réponses à ce sujet

#1
n3koshi

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 Like a lot of people lately, I've been experiencing an EXCESSIVE number of disconnects, usually while editing a character, or somewhere in the second wave of a match I've joined. I recently started tracking when these disconnects occured, and what I was currently/had been doing in hopes of figuring out how to at least cut down on being dropped. Eventually, a rather interesting pattern started to emerge. Almost everytime I get disconnected (not counting store hangups) I was either editing powers, weapons, equipment or appearance less than five minutes prior. At one point, I played several matches in a row without incident, then changed my weapon loadout and sure enough the connection was lost about halfway through wave 2. It also crops up if I'm just working on a character and switch from editing (for example) powers to weapons. Usually if I exit multiplayer after each "step" then re-enter, it stops the problem. However, occasionally, when returning (either after a intentional exit or dropped connection) changes made to characters as long as ten minutes prior to doing so were not saved.

Am I crazy, or has anyone else noticed this?

(update: Still seeing the same behavior, but I've noticed that if I join a match reight after logging in and finish it, I can then edit equipment and/or level powers without DCing on the next match (on that character only). If I edit anything BEFORE the first match, still DCs somewhere in the second wave I play.)

Modifié par n3koshi, 07 août 2012 - 01:53 .


#2
Hunting-bird

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Sadly no but I have been experiencing an extremely high number of drop outs recently. On Sunday i was disconnected on over half my games and today i have failed to complete more than two waves.
And yes i have checked to see that i'm up to date

#3
Terry Yaki

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Literally after I installed the Earth DLC, I disconnected while editing one of my characters. Other than that, I've only experienced the store hangups and a few CTDs on Firebase Rio. I'm putting 1000% blame on the servers.

#4
ShaggyWolf

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Just got DC'd twice in about 5 minutes, doing as you said, OP. Editing powers/weapons on the main MP menu.

Wouldn't be so frustrating if it wasn't for the ridiculous loading screens and annoying "Checking DLC" EA garbage.

#5
snarf52

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Can somebody help me!!!!!!!!!!!, every time when i visit the store in multiplayer, and there are free packages, i loose connection, and after connecting again the packages are gone!! until now i lost already 10 starterspacks, 5 victorypacks and 5 commendationpacks......and since last weekend it takes me several reboots of the game and computer to connect again ( ea server not availlable try again later) please EA help me

#6
Enichan

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snarf52 wrote...

Can somebody help me!!!!!!!!!!!, every time when i visit the store in multiplayer, and there are free packages, i loose connection, and after connecting again the packages are gone!! until now i lost already 10 starterspacks, 5 victorypacks and 5 commendationpacks......and since last weekend it takes me several reboots of the game and computer to connect again ( ea server not availlable try again later) please EA help me

Go to the EA Support center, click "Contact Us" near the right of the screen. Select product (Mass Effect 3), category and platform, then pick whatever way you want to be helped. I suggest live chat, personally. Tell them what's happened, and maybe they can at least sort your lost packs.

#7
JSU76

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I get dc on over half the matches I play but it happens at the end at extraction.

#8
.458

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snarf52 wrote...

Can somebody help me!!!!!!!!!!!, every time when i visit the store in multiplayer, and there are free packages, i loose connection, and after connecting again the packages are gone!! until now i lost already 10 starterspacks, 5 victorypacks and 5 commendationpacks......and since last weekend it takes me several reboots of the game and computer to connect again ( ea server not availlable try again later) please EA help me


The event prior to most recent this happened to me. Didn't even click on anything...just lost connect, and came back and they were gone. EA lost all record that I even participated, they did not believe me because they said their records did not show that I got my packs, it instead showed that I never completed anything (which was way way way wrong, and they showed up till disconnect...they have data corruption at their end). Talk to a supervisor on the phone. You will never get even the possibility of help that can do anything here on forums.