Ferus37 wrote...
I'm wondering about a few of things, that I couldn't find a suitable answer for in the FAQ.
(Might just be me who's bad at reading, but figured I'd ask anyway.)
The first is if you can tell us how long an investigation usually takes. It is hours? Days? Weeks? Does the person who reported get any kind of reply at all about the actions taken? For example, will you let them know if they can keep the credits if they ended up in a game where people cheated, or alternately if they can't keep the credits? Or do you just remove/not remove credits and let the person figure out how long to wait to spend the credits on their own?
The second thing I'm wondering about is: When the FAQ talks about "credits gained" when it comes to getting them wiped, or getting you banned, or whatever, how many credits are we talking about? Is it only when it's a significant amount of credits (millions), or does this also apply to if we made 35K from someone else glitching in one Silver match?
Also, about this:
"If you were in a match where you benefitted from the actions of a cheater, you can report yourself to me3mpcheaters@bioware.com with details of your case and may receive a lighter sentence instead of being banned."
How much is "benefitted", and what kind of cheating are you talking about?
For example: When the missile glitch was rampant you said people wouldn't get penalized if they finished the match and kept the credits, providing it didn't happen all the time.
Each case is different, there are cases that are quick and there are cases that can take days.
Whether we choose to take away credits or let a player keep it is also reviewed case by case. For example, if you were rewarded credits from one or two game with a missile glitcher (with no credit mods), we most likely will let you keep your credits, but being rewarded an unusually large amount of credits from a modded game is a different story and can put you at risk of being seen as a cheater.
As for benefiting from a cheater, it can range from you benefitting from a cheater's modded game that rewards unsually high amounts of credits, to benefitting from a cheater using map exploits or the infamous missile glitch. As you said, we do allow people to keep credits earned from a game with missile glitchers and also to avoid wasting consumables, but if you are constantly playing with missile glitchers, it can be seen as you benefitting from their cheating.
Modifié par Ernest Tse, 09 août 2012 - 12:06 .