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You have lost connection to the mass effect 3 server (multiplayer bug)


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#226
Mazokus

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lets hope that as bad as the error and annoying it is .. they show the same amount of great skill they use to make the game. to fix it in the near future

#227
Christovski

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Took a week off from playing and hoped it would be fixed...NOPE.

So far this weekend I have managed to complete about 1/3 of the matches I've played, the other 2/3 are disconnects and most last until the last few waves before disconnecting. At least I had a couple lvl 20 characters left to promote so I could participate in the weekend event, because I'm not getting anything for XP with this issue.

I've started only playing on Bronze in an attempt to get games COMPLETED before being disconnected so I at least get SOME credits and XP and don't waste my items that get used up even when the match disconnects. I can only imagine how much medigel and one match amps/ammo powers I have wasted with these diconects invalidating my whole experience.

Is there any way to get up the galactic readiness % other than playing multiplayer? I'm currently playing through in single player again, and I'm stuck around 75% galactic readiness because I can't get enough matches to complete without DISCONNECT. =(

#228
Chaynsaw

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Kzak wrote...

Got a reply from EA Help after submitting traceroutes and host polling tests:

I appreciate your prompt reply with the UO Trace files. I've reviewed the file and found no issue with the Internet connection.

It looks like the issue is more complex than what it initially seemed and more time is required for investigation. I am escalating issue to the higher tier. We apologize for any prolonged delays this might cause but please be assured that we are trying to handle your issue in a timely manner.
During this time, you may still update your case with additional information that might help us to resolve your issue without causing any additional delay


Server error is my guess as well.


Nice. An explanation. 

I consider myself a very patient person but what the hell, man. Thank God Operation Alloy didn't require anything except promoting characters. 

Can it be possible that someone will release a game of Mass Effect quality without all the additional server errors and bull**** that we've had to put up with? It's 2012 and I've paid $60 for a game that I can't even type chat in.

#229
Repossessor

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I checked out the EA battlefield 3 forums, and there are tons of people complaining about losing connection to the EA servers error. They got this reply from an EA rep "Thank you all for reporting this matter. The team is currently investigating this. Please keep an eye on the forums for more details as they become available."

#230
yansibar

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So they're finally taking a look at this then? Good.

#231
Googleness

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just played 5 matches with no disconnection.. hope it means the bug was fixed :P

#232
Chaynsaw

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Got disconnected on wave 4 again.

#233
GarvakD

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Good to know its being considered/analyzed/fixed. Cautiously decided to play ME3 again today. In second match, got disconnected with 1 second left before evac
:/

Modifié par GarvakD, 27 août 2012 - 07:07 .


#234
Pararox

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I don't understand how an issue this pervasive and long-standing is still around. The multiplayer aspect is fun, but I never use it because I know I'll end up disconnecting three times before I can finish one round. Please fix this crap, it's no fun losing time on bad IT departments.

#235
AKunde

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Played 8 games tonight. Not a single disconnect.

Things I have done:
Port forwarding to 3659
Turned UPnP off
Ensured exception was present for ME3 in firewall and antivirus
Disabled Cloud Sync in Origin
Restored local saves in Origin

I have a feeling that the last 2 are the key ones. It only worked after I disabled Cloud Sync and restored the local saves.

Worth a shot if you haven't done it already.

Modifié par AKunde, 27 août 2012 - 11:47 .


#236
Christovski

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Thought I found a remedy last night by hosting my own game as it worked for about 5 matches, but disconnected on the 6th, I did have a full group of people though. Tried it again this morning with my strongest class, set it on Bronze and Private game and tried to solo the match, figuring without having to connect to other players, just me, the servers would have an easy time right? NOPE disconnected after wave 3. Sigh. -_-

#237
Pararox

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It's a disgrace that this is still a problem months after the release of the game. A competent game company would fix an issue like this in a week at the most, so what does that make Bioware?

#238
anokie

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Seems they love taking the money but hate spending it on good servers and code writers, maybe the next bio ware game could be about a group of gamers trying to make good servers and well coded games with quick bug fixes?

#239
PolBear

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I don't think it's bioware, it's "outsourced" to EA/Origin. That's what you get when you don't use your chance to buy bioware before EA gets they hand on em!

#240
Pararox

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I think I'll bump this thread every time I get dropped. Can't hurt, right? Maybe give them an idea of the scale of the problem, since they obviously don't comprehend.

This post counts for four (4) connection drops.

#241
Ragnook

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As one of their tweeter threads puts it: "We are focusing on the new DLC to be released next week"
I guess this gets the back burner until they can rake in more money from the DLC, Which of course is only for SP.

#242
Ragnook

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PolBear wrote...

I don't think it's bioware, it's "outsourced" to EA/Origin. That's what you get when you don't use your chance to buy bioware before EA gets they hand on em!


but I play other MP games through EA/Origin with no issues what so ever, so it looks like it does point back to Bioware.

#243
n3koshi

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Ragnook wrote...

but I play other MP games through EA/Origin with no issues what so ever, so it looks like it does point back to Bioware.


And not everyone has the same problems with Mass Effect's MP. I have a friend who plays as regularly as I do and he gets disco'd once, maybe twice in a week. I just had five in a row DC me. IF you do a google search for "you have lost your connection to the ea servers" you'll find forum posts complainig about this problem on virtually every MP game EA has their fingers in. FIFA Socer. Battlefield 3. I even saw one guy ranting about how it ruined his perfect 100% win ratio in Tiger Woods PGA Tour. The more research I do trying to figure out how to fix the problem, the more I'm realizing the problem is an unstable and overloaded server system on EA's end. As long as everything is working good, you're ok, but the second you get any congestion or packet loss between you and them, the EA server loses track of you and sends a DC signal, ending your matchy (or charactr editing, or assigning powers, or just trying to even log into MP sometimes)

#244
Stinger14s

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I can't connect to EA at all... same as the last event that occurred a :sick:months ago. ..Cant see DLC Content etc....

Modifié par Stinger14s, 27 août 2012 - 03:31 .


#245
butaszar

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http://forum.ea.com/...st/8436633.page

This thread is almost 5 months old. They're aware of this problem since April and did nothing about it. They constantly ask for a bit more time to resolve this issue but 5 monts?! You gotta be kidding me.
EA also launched this site: http://answers.ea.co...p/mass-effect-3 Which I guess is a place where gamers are supposed to share their knowledge.
In a my interpretation: EA has no idea what they are doing therefore they want gamers to solve their own problems.

#246
Stinger14s

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I played last night.... only since this morning have I been having any issues.

#247
Kzak

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The server error is intermittent. Sometimes you can connect, other times you can't.

#248
shedevil3001

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yep same here, was playing last night, this afternoon i tried to connect 6 times all i got was the online pass error thing and unable to authorize dlc then mass effect 3 mp server unavailable, this game is so annoying lately, i'm having more trouble every time they update stuff, and the worst part is when it wont even let me play single player this needs fixing or im really not going to be happy :(

#249
Tom80

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"Mass Effect Server is currently down, please be patient and try again later."
........

#250
Caratinoid

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AKunde wrote...

Played 8 games tonight. Not a single disconnect.

Things I have done:
Port forwarding to 3659
Turned UPnP off
Ensured exception was present for ME3 in firewall and antivirus
Disabled Cloud Sync in Origin
Restored local saves in Origin

I have a feeling that the last 2 are the key ones. It only worked after I disabled Cloud Sync and restored the local saves.

Worth a shot if you haven't done it already.


Never used cloud sync, never had disconnects. Coincidence?