Aller au contenu

Photo

You have lost connection to the mass effect 3 server (multiplayer bug)


  • Veuillez vous connecter pour répondre
401 réponses à ce sujet

#151
Iniquus

Iniquus
  • Members
  • 14 messages
I appreciate the try.

#152
NKato

NKato
  • Members
  • 130 messages
Ok, well. I've been disconnected 20 times today, and I have never managed to reach Wave 10 for an extraction. Half those disconnects happen while I'm fudging around with my characters.

I'm done with ME3. Time to go play some Team Fortress 2: Mann vs Machine. At least THEY have stable network code and zero network interdependencies. I'll let you know if it disconnects me, too.

Modifié par NKato, 24 août 2012 - 09:34 .


#153
ewhalen

ewhalen
  • Members
  • 222 messages
5 DC's in a row today. One of them on Wave 10 immediately after taking down four banshees and a brute, so none of that counted for anything. Nice.

Also BioWare/EA, just FYI, when the hosting player leaves and the game "restarts the current wave"... it doesn't. It puts me back at the character and equipment page. Again: nice.

Screw the DLC and the rip-off "BioWare Points" system. I'd like my game to WORK.

#154
ilyoungbang

ilyoungbang
  • Members
  • 32 messages
Wow, well after a couple of disconnects, I tried one more time. Was able to play 3 games in a row. Don't know if it's just the "3rd times a charm" thing going on, but at least I was able to have some fun on the multiplayer today. Hopefully, it is because they are working on the issues and not just dumb luck.

Anyways, got my 2nd class to 20 and promoted for the weekend ops.

Modifié par ilyoungbang, 24 août 2012 - 10:57 .


#155
Grumpy Old Wizard

Grumpy Old Wizard
  • Members
  • 2 581 messages
I can't even get into a game. Just keep getting "You have lost your connection to the ME server......"

#156
Teahouse Fox

Teahouse Fox
  • Members
  • 109 messages
On the one hand, there's certain comfort in knowing that I'm not the only one getting this lovely connectivity issue.

I have zero problems during the week. I had problems when the last operation kicked off, but only a couple. Nothing since.

Today? Let's see
- I was unable to get to multiplayer, at all. I restarted Origin/ME3
- Got into multiplayer, promoted a class, and rolled a new toon.
- Found a lobby, but before the match started I got a message that I'd been d/c'd.
- Logged back in. Couldn't get into a match. No available games/lobbies when searching.

So - started my own game. No other players joined, so I went soloing.
- One other player joined at wave 3. Just the one. At wave 6 he d/c'd or dropped. I wiped.
- Couldn't get into another match for a little bit, then caught one at wave 3, and had a few waves with them before *I* d/c'd at wave 6.
- Got kicked back to the main menu, and told I needed to log into Origin. Closed game.
- Sure enough, Origin screen says I'm offline now. Logged into Origin. Started game again.
- Get to main menu and I get a message that the ME servers are unavailable at this time.

Came here to gripe.

Sometimes it seems these operations are EA/Bioware's means of load testing the servers, sometimes with bad results. Why else would the experience be so different every time? If it's so, what a hideous way to erode the customer experience.

#157
NKato

NKato
  • Members
  • 130 messages
Got a few rounds in...then the problem came back. This is annoying, aggravating, and terrible.

I promoted my only level 20 class, and tried to get my Infiltrator up, but these issues are seriously making me want to skip this weekend's event. (I've never earned a Victory pack, FYI...and I really wanted to earn one this weekend.)

Modifié par NKato, 25 août 2012 - 01:34 .


#158
Hachuurui

Hachuurui
  • Members
  • 15 messages
I haven't been able to play multiplayer for weeks now. I've been waiting patiently for a mod or dev to post on the issue but still no response.

#159
Caratinoid

Caratinoid
  • Members
  • 982 messages

NKato wrote...

ZeniethLily wrote...

Just a question. Can anyone who is having constant dropouts list their tracert to the EA server? it seems a friend of mine is having trouble with a node called sanjose .. This may be a routing issue, which has to be solved by ISPs.
Was hoping to see if anyone had problems with the same nodes, for those outside and inside of the US.


If you can provide me with the IP to the EA server, I can try.


While in game bring up windows task manager, on "Perfomance" tab select "Resource
Monitor", on the "Network" tab check "MassEffect3.exe" in the list of
processes and you should see one TCP connection under "TCP connections".
Check remote address, it's Mass effect 3 server, mine is 92.52.77.245., DNS name that gives that ip :
"383933-gosprapp396.ea.com". Do you see same ip?

#160
Iniquus

Iniquus
  • Members
  • 14 messages

Caratinoid wrote...

NKato wrote...

ZeniethLily wrote...

Just a question. Can anyone who is having constant dropouts list their tracert to the EA server? it seems a friend of mine is having trouble with a node called sanjose .. This may be a routing issue, which has to be solved by ISPs.
Was hoping to see if anyone had problems with the same nodes, for those outside and inside of the US.


If you can provide me with the IP to the EA server, I can try.


While in game bring up windows task manager, on "Perfomance" tab select "Resource
Monitor", on the "Network" tab check "MassEffect3.exe" in the list of
processes and you should see one TCP connection under "TCP connections".
Check remote address, it's Mass effect 3 server, mine is 92.52.77.245., DNS name that gives that ip :
"383933-gosprapp396.ea.com". Do you see same ip?

Question for you: when you do that and look at your send & receive stats, how big is the difference for you? Something seems off about mine.

#161
Chaynsaw

Chaynsaw
  • Members
  • 30 messages
For me, the game is not playable. Not by a long shot. I haven't even made it to Wave 6, let alone finished a match. 

#162
Hyperviper

Hyperviper
  • Members
  • 4 messages
 BioWare, YOU NEED TO ACKNOWLEDGE THIS PROBLEM.

In 20 years of gaming, I have never been so frustrated.  The entire problem here is that mulitplayer is incredibly fun and intense, and suddently (repeatedly) disconnecting in the middle/end of an exciting match is one of the painful experiences a game could possibly create.

I pay a lot for FIOS and have practically no latency to your servers.  That doesn't stop them from *repeatedly ruining my night*.

I've also opened all the suggested UDP ports on my broadband router. Nothing has changed.

You need to fix this or at least let us know that it's being investigated.

#163
Rikerri

Rikerri
  • Members
  • 2 messages
I didn't finish a single game in a week or 2. Every time I start a game I lose connection to the server after a few minutes and it throws me back to the main menu. I never had any problems playing online untill a few weeks ago and nothing on my end changed. I'm like 300k exp away from promoting my 2nd character but I just can't finish any game at all so I will fail this operation :/

#164
Sartanis

Sartanis
  • Members
  • 2 messages
Lost connection to the server when trying to connect ME3. Although yesterday everything was normal.

#165
RAM-Records

RAM-Records
  • Members
  • 9 messages
Here same peroblem. I made a match as gold level, and and almost end of wave 10, It just gone! nothing special. even there is no program which use huge network traffic for example, torrent clients etc.

#166
Tom80

Tom80
  • Members
  • 1 965 messages
Seems to be a Operation-themed problem !!!

#167
Ashyuriel

Ashyuriel
  • Members
  • 6 messages
Same problem here, multiplayer was working just fine on Thursday and suddenly come earlier in the day Friday, was able to pop in to multiplayer but even when hosting game would get to wave 10 and always disconnect (operation kicking in?). From the main menu clicking on multiplayer it loads and just times out with - lost connection to server, main menu it shows I'm connected to EA server though... Multiple attempts and mindless clicking on multiplayer, waiting and the furthest I've gotten is the operation alloy screen pops up but then get smashed with the - lost connection to server...

Modifié par Ashyuriel, 25 août 2012 - 11:40 .


#168
clopy22

clopy22
  • Members
  • 67 messages
2 days ago the game was fine. Yesterday and today refuses to connect to EA servers. Trying to get to multiplayer waiting a minute watching the loading screen and then "You have lost connection to Mass Effect 3 Servers..."
I contacted EA help and no result. My case is "escalated" and a "specialist" will contact me via e mail in 3 days. (Bye bye event).
All this is old story for me because the same thing happened to the previous event. The solution was to change something about how the Origin connects to EA servers (they did that) and after givining me a new code for the game.
I also experienced many disconnections the previous days( when the game was working).
Guys, it is Origin's problem.It is EA's problem. It is not from your side.

#169
RevanZim

RevanZim
  • Members
  • 9 messages
I am suddenly getting this problem too, however for me it's even worse than for most of you.
I cannot even enter the multiplayer anymore. In the main menu it tells me that I am connected, but when I press on the multiplayer tab, after five minutes of being stuck in the loading screen it suddenly tells me that I lost my connection.
I cannot even participate in this weeks operation. It would take me 2 seconds to promote all of my 6 classes, all sitting at 20, but NO. I can't even connect. FANTASTIC.

#170
.458

.458
  • Members
  • 2 113 messages

RevanZim wrote...

I am suddenly getting this problem too, however for me it's even worse than for most of you.
I cannot even enter the multiplayer anymore. In the main menu it tells me that I am connected, but when I press on the multiplayer tab, after five minutes of being stuck in the loading screen it suddenly tells me that I lost my connection.
I cannot even participate in this weeks operation. It would take me 2 seconds to promote all of my 6 classes, all sitting at 20, but NO. I can't even connect. FANTASTIC.


Look at how to see addresses for ME3 from above:
http://social.biowar...7651/7#13826225

Wait a few seconds after you press for multiplayer, take a screenshot (alt-prtscrn if focused...you probably have to increase the column width of addresses, then paste into wordpad). Then from a DOS prompt, run "tracert <each address>". See if any get past your local net. If they show a few hops, then it definitely isn't at your end. Go from there. But, FYI, this does not test particular ports and does not test those ports on UDP, it simply tells you if you are able to reach beyond your local net.

#171
Killdren88

Killdren88
  • Members
  • 4 638 messages
Hence why Multiplayer never should have been considered for a series like ME. Its Just EA forcing the idea trying to make the game like every other bit of crap on the market.

#172
GibKins

GibKins
  • Members
  • 3 messages
I have this problem for the past 2 weeks.
I have a ticket running, but nothing usefull so far. Also did a live chat, but nothing helped.

What I did to try convince the Bioware/EA techs it is not my PC that is the problem:
- Run UOTrace utility as requested, everything is fine!
- Open up ports, ran a portchecker, came back perfect!
- Cleared DNS cache.
- Disabled windows firewall, router firewall and antivirus.
- Removed savegames.
- Disabled Cloud storage.
- Closed or uninstalled all network related appliction such as VPN clients and Citrix plugin.
- Run Origin and ME3 as administrator
- Run the repair option.
- Login to the administrator account directly (the one that is disabled in W7 by default).
- Uninstalled Origin and ME3 and installed while logged in as administrator.
- Installed Origin and ME3 with firewalls and AV off.
- Unregistered ME3 and registered it again on the Bioware website as the tech requested.

I think this clearly show this is a not a problem of the local machine or the internet connection. But those techs need to ask you these questions, I have answered all of them and now they havn't contacted me for a few days.

@Bioware/EA: I think it is time to get this problem solved. We paid for a game and all we do is waste our time for nothing!

#173
Absolute86

Absolute86
  • Members
  • 9 messages
I'm having a problem connecting to the multiplayer as well. It spends an eternity on the loading screen and then brings up a box saying "you have lost connection to the mass effect 3 server." Sometimes it will even go as far to show the operation screen in the background but the error box saying i lost connection the server is blocking it so i can't proceed. I've tried everything and i'm incredibly frustrated. The game was working fine earlier this week.

#174
Hickory

Hickory
  • Members
  • 26 messages

RevanZim wrote...

I am suddenly getting this problem too, however for me it's even worse than for most of you.
I cannot even enter the multiplayer anymore. In the main menu it tells me that I am connected, but when I press on the multiplayer tab, after five minutes of being stuck in the loading screen it suddenly tells me that I lost my connection.


I have the same problem.
Really annoying!:?
This operation goes without me.I can't join to you fellas.:crying:

#175
Googleness

Googleness
  • Members
  • 2 118 messages
The disappointment u get from crashing at wave 10 after u got something like 5 medals already :X shame.... please extend the operation or something this multiplayer is unplayable!