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You have lost connection to the mass effect 3 server (multiplayer bug)


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#176
PontiosSamsunda

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I am getting disconnected all the time. Never had that problem before. It`s really annoying.

#177
GibKins

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Ok I tried monitoring my connection and found something very interesting!

This first image is while playing ME3 online.
http://img23.imagesh...82012171847.png
At first there will be more connections, but as soon as you play a game for a while these are the connections that are left. Ignore the loopbacks you see:
- 1 Orgin connection 107.21.236.239
- 1 Origin website connection 107.22.237.84
- 1 Mass Effect 3 connection 92.52.77.245

Now I monitored these 3 connections while I was playing a multiplayer round.

Now this image shows that the ME3 connection is greyed out. Right at the point the error occured ingame.
http://img341.images...82012172327.png

This got me wondering, would it stay the same IP address. So I entered a new game. Guess what after a few waves.
http://img651.images...82012173158.png
You can even see the old connection to the same address from the previous game (if you look at the remote port, you will see it is from the previous game).

While playing this round, I had a ping running on this address:
http://img407.images...82012173211.png
So the ME3 game connection to 92.52.77.245 is lost, but not the ping.

Clearly this is a bug in the programming of ME3, maybe introduced by a patch or DLC.

Modifié par GibKins, 25 août 2012 - 04:04 .


#178
Googleness

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on SWTOR forums when u post a technical support topic u get at least 1 post from the tech support of bioware but here they just ignore everything.. can we get some assurance from the devs this thing will be fixed?

#179
Murk Loar

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GibKins wrote...

Ok I tried monitoring my connection and found something very interesting!

This first image is while playing ME3 online.
http://img23.imagesh...82012171847.png
At first there will be more connections, but as soon as you play a game for a while these are the connections that are left. Ignore the loopbacks you see:
- 1 Orgin connection 107.21.236.239
- 1 Origin website connection 107.22.237.84
- 1 Mass Effect 3 connection 92.52.77.245

Now I monitored these 3 connections while I was playing a multiplayer round.

Now this image shows that the ME3 connection is greyed out. Right at the point the error occured ingame.
http://img341.images...82012172327.png

This got me wondering, would it stay the same IP address. So I entered a new game. Guess what after a few waves.
http://img651.images...82012173158.png
You can even see the old connection to the same address from the previous game (if you look at the remote port, you will see it is from the previous game).

While playing this round, I had a ping running on this address:
http://img407.images...82012173211.png
So the ME3 game connection to 92.52.77.245 is lost, but not the ping.

Clearly this is a bug in the programming of ME3, maybe introduced by a patch or DLC.


Quoting this to make sure the Bioware/EA people I pointed this post to, don't miss it.

Whether they in fact look at all is a whole different story.

#180
Googleness

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I gave links to ea support bots + posted on twitter (deleted by now) and on facebook pages of teh game.

god that was just a pain tried again to play a match got to wave 11 2 seconds to end the game and epic win with 4-5 medals then Crash! disconnected. for the love of god :X

#181
.458

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Googleness wrote...

on SWTOR forums when u post a technical support topic u get at least 1 post from the tech support of bioware but here they just ignore everything.. can we get some assurance from the devs this thing will be fixed?


From what I can tell based on just observing this thing since the game came out, it looks to me like there is probably a policy that forbids them from talking about this.

#182
NKato

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.458 wrote...

Googleness wrote...

on SWTOR forums when u post a technical support topic u get at least 1 post from the tech support of bioware but here they just ignore everything.. can we get some assurance from the devs this thing will be fixed?


From what I can tell based on just observing this thing since the game came out, it looks to me like there is probably a policy that forbids them from talking about this.


That is a stupid policy. It just makes you look like the stoic, stony corporation that won't interact with your audience/market on a personal level.

Seriously, Bioware... just fix it! </Ripburger>

#183
Murk Loar

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@bioware @BioEvilChris
In all honesty guys,can someone plainly confirm or deny that the ME3 multiplayer disconnects are being looked into?


Chris Priestly ‏@BioEvilChris
@Murk_Loar once again, yes, it is being investigated. 


Reply from twitter.More than I've had before.   

Modifié par Murk Loar, 25 août 2012 - 06:12 .


#184
NKato

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Well, I've decided to make the disconnects into a little bit of a mental game.

Every time I disconnect, I throw up my arms, do the noodle arms, and go "Wroolooloolooloolooo!"

Then I ALT-F4 the game and have a beer!

(In case you couldn't tell, you're not supposed to make me want to get drunk.)

From this point forward I will be recording my disconnects in this post. Timestamp, what I was doing, and what happened.

12:02PM Pacific: Disconnect.  Game State: Bronze, Wave 3 of Reaper Forces @ Firebase White
Character: Krogan Sentinel, Level 17.

12:14PM Pacific: Disconnect while hosting. Game State: Silver, Wave 5 of Reaper Forces
Character: Quarian Infiltrator, Level 19

12:27PM Pacific: Voluntary Disconnect. Game State: Silver, Wave 1 of Cerberus Forces
Character: Quarian Infiltrator, Level 19
Reason: OH MAH GAWD I CANNOT EVEN AIM. There needs to be a gate that prevents crap connections from hosting!!

12:47PM Pacific: Mission Completion.  Game State: What? 
Character: Quarian Infiltrator, Level 19
Notes: Finally got ONE successful round in.

1:03PM Pacific: Mission Completion
Character: Quarian Infiltrator, Level 19
Notes: Gained enough XP for Infiltrator to level to 20, promoted, now meeting minimum requirements for Operation Alloy. Will continue hunting enemies of N7 after a break.

After a short string of completed missions...

3:17PM Pacific: Disconnect. Game State: Wave 5, Cerberus Forces, Silver Challenge
Character: Level 17 Vorcha Sentinel

3:22PM Pacific: Disconnect. Game State: Wave 2, Reaper Forces, Silver Challenge
Character: Level 17 Vorcha Sentinel

3:26PM Pacific: Forced Abort. Game State: Attempting to rejoin Multiplayer. Game did not advance past loading.
Character: None.

3:40PM Pacific: Mass Effect 3 Hard Crash. Game State: Silver, Wave 7, Reaper Forces.
Character: Krogan Sentinel, Lv. 18

3:49PM Pacific: Disconnect. Game State: Silver, Wave 2, Cerberus.
Character: Krogan Sentinel, Lv 18

I've given this game plenty of chances to get its shiat together today, I'm done.

Modifié par NKato, 25 août 2012 - 10:50 .


#185
DarkAng3l

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This "disconnected" issue is really geting out of hand. Image IPBI just came back after a week break, and now i can't play mp normaly at all, out of 20+ matches i managed to finish 3!!!!!! Image IPBImage IPB This is soo damn annoyingImage IPB

#186
NKato

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12:02PM Pacific: Disconnect.  Game State: Bronze, Wave 3 of Reaper Forces @ Firebase White
Character: Krogan Sentinel, Level 17.

12:14PM Pacific: Disconnect while hosting. Game State: Silver, Wave 5 of Reaper Forces
Character: Quarian Infiltrator, Level 19

12:27PM Pacific: Voluntary Disconnect. Game State: Silver, Wave 1 of Cerberus Forces
Character: Quarian Infiltrator, Level 19
Reason: OH MAH GAWD I CANNOT EVEN AIM. There needs to be a gate that prevents crap connections from hosting!!

12:47PM Pacific: Mission Completion.  Game State: What? 
Character: Quarian Infiltrator, Level 19
Notes: Finally got ONE successful round in.

1:03PM Pacific: Mission Completion
Character: Quarian Infiltrator, Level 19
Notes: Gained enough XP for Infiltrator to level to 20, promoted, now meeting minimum requirements for Operation Alloy. Will continue hunting enemies of N7 after a break.

After a short string of completed missions...

3:17PM Pacific: Disconnect. Game State: Wave 5, Cerberus Forces, Silver Challenge
Character: Level 17 Vorcha Sentinel

3:22PM Pacific: Disconnect. Game State: Wave 2, Reaper Forces, Silver Challenge
Character: Level 17 Vorcha Sentinel

3:26PM Pacific: Forced Abort. Game State: Attempting to rejoin Multiplayer. Game did not advance past loading.
Character: None.

3:40PM Pacific: Mass Effect 3 Hard Crash. Game State: Silver, Wave 7, Reaper Forces.
Character: Krogan Sentinel, Lv. 18


This is what an afternoon of gaming in Mass Effect 3 Multiplayer looks like.

Tell me, Bioware: Is this what you intended?

Through all of this, I should have accumulated enough experience points to cap out at least two characters at level 20, gotten enough credits to buy two top-end  Premium Spectre packs, and god knows what else. But I didn't. Because of this bull****.

Again: WAS THIS YOUR INTENTION, BIOWARE? Did you REALLY intend to frustrate your gamers on purpose? Because it sure feels like it!

Modifié par NKato, 25 août 2012 - 10:44 .


#187
Murk Loar

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Don't forget the 20+ high tier consumables you would have wasted and lost over the course of that three or so hours.

#188
NKato

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Murk Loar wrote...

Don't forget the 20+ high tier consumables you would have wasted and lost over the course of that three or so hours.


Yup! Where're my reimbursements, Bioware? I hope you have a bonus reward in mind for those of us suffering throughout Operation Alloy!

#189
DJDirrtyBomb

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Suffering through operation alloy, is about the nicest way to put it. Why did I only get kicked 5 times from xbox, and I've been kicked a dozen & counting times on PC? My 3 characters prepped to level 18, was not prepared well enough.

#190
RevanZim

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OK, so since I never had any network problems or whatever with ANYTHING, I figured maybe the servers are just horribly overloaded.
So, I decided to stay up until somwhere around 3 a.m. for I hoped that by this point at least most people must be either asleep or too tired to keep playing ME3 multiplayer. AND I WAS RIGHT :D
I actually got in! So I just quickly promoted all six classes, although there was no operation screen popping up, but I hope it got through.
Since I myself the was too tired to play, I just exited straight back out. Out of curiosity and to ensure my theory was correct and I did not just get lucky, I tried to go into multiplayer again. Worked again. Third time also, no problems.

I am thinking EA is already reducing the server capacity since the number of players outside of operations is shrinking. This then has the side effect of causing an overload at op weekends, or maybe they just didn't expect how many players were gonna return to ME3 for another op weekend.
Either way, I cannot make a statement about the disconnection problem yet. Will do once i start leveling after a good dose of sleep. So far I rarely disconnected, but the game just seemed to simply crash a lot lately for whatever reason. I don't know what I fear more ;_;

#191
cnats

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PontiosSamsunda wrote...

I am getting disconnected all the time. Never had that problem before. It`s really annoying.


Same here, and I was planning on spend my BW Points buying some PSP's and VP's. I did, and received 3 or 2 due to losing connection/game crashing all the time...

PLEASE Bioware/EA, fix whatever the problem is so we can enjoy the game again.

#192
DefterCZ

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MP after last patching is useless.I played maybe twenty plays and finished only 4. All other ended up losing connection to Mass Effect 3 server. The fact that I do not have the strength or time. I'm through with this crap. Goodbye ME3 :(

#193
Killdren88

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Are they still ignoring this?

#194
Tom80

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At least some of you can actually START the MP !!!

I still can't get past the main menu button............

#195
Kitaen

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Nearly every time I start the client I get: "Cannot connect to server". I ran the Repair tool twice to no avail... So.. it must be a bug. On top of that, the Store keeps timing out whenever I try to purchase something via credits and Points. I either have to completely logout to get my points confirmation. My credits are basically ignore and I lose them when I purchase. It basically takes my credits and then resets as if I never even purchased... O..o

So... when will this be fixed, because its been some time...

Modifié par Kitaen, 26 août 2012 - 09:32 .


#196
Hickory

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Tom80 wrote...

At least some of you can actually START the MP !!!

I still can't get past the main menu button............


At least I'm not alone...:?
I wanted to promote 5-6 of my characters.
But after clicking on the MP all I got is the loading screen.
Annoying.

#197
dawfydd

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Yeah, this "Cannot connect to server" issue is starting to hack me right off as well. I don't even want to get into a MP match, I just want to promote some characters :(

#198
Kzak

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Pinging the EA server (92.52.77.245) reveals zero packet loss, so this once again points to the error being on EA's end. Please fix! There's very little reason to buy the Leviathan DLC if we players can't connect to the server and enable the DLC for playing...

EDIT: A closer perusal of the connection via ProcessExplorer reveals SYN is sent to 92.52.77.245. But the sever usually doesn't reply with an ACK, hence the connection times out. I can connect to EA servers *maybe* one time in ten, if I'm lucky.

Modifié par Kzak, 26 août 2012 - 11:05 .


#199
xtorma

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My thoughts are , that it is effecting so few people that they just don't care about it.

#200
ThaddeusPL

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This is BW Big Plan - u cant farm credits for packages, u need to buy it for real money :)