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Olympus Commendation Pack granting complete


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#26
friedricethem0n

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HBSWong wrote...

I still don't have a pack as well, even though I have duly done all required objectives every single operation since the first event. I wonder why will Bioware attempt to fix this issue.
And the bad thing is, I will need to wait another 24 hours before I can even attempt to get EA support to look into addressing this.
I just hope the new section will help address this issue about approaching EA support every single time.

(I am in Asia btw and almost all my local friends seems to have the same issue so I do think it's a region thing.)


Yup. Same here, buddy. No packs in sight either. I think Asian players got screwed royally.. I'm getting sick of writing to EA support for my packs.

#27
Lividliver

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Just a quick question,when we flag our own accounts to be reviewed through the new Commendation Pack Help system,will you guys go the extra mile to look at how past commendation packs turned out for us as well?Or are you only going to look at this event alone?

The reason I'm asking is because like what I have stated earlier,I HAVE NEVER received a commendation pack in the "normal" manner.If it occured on and off,I can dismiss it as the occassional system error but for it to happen EVERY EVENT......there must be something screwy going on IMO.Rather than going through the same fustrating and discouraging motion every event,wouldn't it be better to investigate the circumstances behind this persistant problem plauging players like me?

Modifié par Lividliver, 15 août 2012 - 03:20 .


#28
Lividliver

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Duplicate post

Modifié par Lividliver, 15 août 2012 - 03:17 .


#29
Assassin9589

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got another freaking Eagle…….I hate this stupid gun! still don't have the hurricane. =(

#30
N7 Lisbeth

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Lividliver wrote...

Thessaly - Moon Witch wrote...

Wow, we only get one pack (one commendation, one victory)? Really?

I thought we were getting one pack per full extraction, and budgeted my expendables accordingly (e.g., I used all of them). If I had known this, I'd have only done it once and never used consumables ...

I played hundreds of full extractions because I was under the impression the rewards were aggregate.


I assume that this was your first operation you participated in?

I do not mean this in a rude manner or to sound condescending but you should have read up on how past events went about before holding such an expectation.At the very least,you should have clarified.

Even then,common sense would dictate that such a scenario(multiple award packs) is highly likely to happen,especially the victory pack.The community goal itself numbers in the tens of thousands,totalling up to over 300k......surely you can't be expecting for each player to receive over 300k victory packs just for succeeding?

Same goes for the commendation pack as well.


Not entirely certain where you assume I'd read about previous operations when I'm participating in a new operation; no, this was my first and the previous has no bearing on what I expected of this one. It was clearly laid out in terms of expectations, "completed runs yield x or y packs based on full or partial extractions."

Needless to say, a pack per completion is perfectly reasonable given the low rewards. I did, of course, expect the value of the pack to scale with the difficulty (bronze, silver, gold, platinum). I could spend 10k credits (recruit/5k x2) for what I got in my pair (one victory, one commendation).

To put it another way, I won't be helping out in future events. The rewards vs the waste just don't collate.

Modifié par Thessaly - Moon Witch, 15 août 2012 - 03:30 .


#31
Hantaksk

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Thessaly - Moon Witch wrote...

Lividliver wrote...

Thessaly - Moon Witch wrote...

Wow, we only get one pack (one commendation, one victory)? Really?

I thought we were getting one pack per full extraction, and budgeted my expendables accordingly (e.g., I used all of them). If I had known this, I'd have only done it once and never used consumables ...

I played hundreds of full extractions because I was under the impression the rewards were aggregate.


I assume that this was your first operation you participated in?

I do not mean this in a rude manner or to sound condescending but you should have read up on how past events went about before holding such an expectation.At the very least,you should have clarified.

Even then,common sense would dictate that such a scenario(multiple award packs) is highly likely to happen,especially the victory pack.The community goal itself numbers in the tens of thousands,totalling up to over 300k......surely you can't be expecting for each player to receive over 300k victory packs just for succeeding?

Same goes for the commendation pack as well.


Not entirely certain where you assume I'd read about previous operations when I'm participating in a new operation; no, this was my first and the previous has no bearing on what I expected of this one. It was clearly laid out in terms of expectations, "completed runs yield x or y packs based on full or partial extractions."

Needless to say, a pack per completion is perfectly reasonable given the low rewards. I did, of course, expect the value of the pack to scale with the difficulty (bronze, silver, gold, platinum). I could spend 10k credits (recruit/5k x2) for what I got in my pair (one victory, one commendation).

To put it another way, I won't be helping out in future events. The rewards vs the waste just don't collate.


It has always been like that man, 1 pack per objective = 1 per squad goal and 1 per communitty goal.
Im sorry you feel that way, events like this keep multiplayer interesting from time to time... but anyway your loss man. :whistle:

#32
Kain_Pure_evil

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 Yea i didnt get my pack.. Ffs can you people go 1 week without fkin this up?
THIS IS THE THIRD FKIN TIME! Everytime i get on here theres more bs.. 

#33
Lividliver

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Thessaly - Moon Witch wrote...


Not entirely certain where you assume I'd read about previous operations when I'm participating in a new operation; no, this was my first and the previous has no bearing on what I expected of this one. It was clearly laid out in terms of expectations, "completed runs yield x or y packs based on full or partial extractions."

Needless to say, a pack per completion is perfectly reasonable given the low rewards. I did, of course, expect the value of the pack to scale with the difficulty (bronze, silver, gold, platinum). I could spend 10k credits (recruit/5k x2) for what I got in my pair (one victory, one commendation).

To put it another way, I won't be helping out in future events. The rewards vs the waste just don't collate.


I said I assume this was your first operation,not that you have read up on previous ones.However,I do expect the average newcomer to either read up on previous ones or ask questions to clarify.I think this is a reasonable expectation.

They stated that the success of the squad goal will net you a commendation pack but in no way did they indicate that you will receive multiple commendation packs for multiple successful attempts.Yes,the wording does leave abit of ambiguity which could lead to you developing such a perception but it is not worded in a way that overwhelmingly points to what you are expecting.Hence,my opinion that a person should ask for clarification or to look through past events.

As for the community/allied goal,I see little ambiguity.First and foremost it is quite clearly stated as a community/allied goal.Common sense would dictate that it can only be achieved a single time AS A COMMUNITY on the whole.They even stated that " Allied Goal Success: All players awarded a Victory Pack ".I see little room to interpret as being able to receive multiple victory packs.

Modifié par Lividliver, 15 août 2012 - 03:44 .


#34
Yriss

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Wow. Nice Commendation Pack grant status page. I must say that you guys (Bioware) are doing a good job implementing these small new touches. :) The stats mid-way through the operation was cool too... though a bit misleading (everyone thought we were losing). Perhaps a timestamp of the last data retrieval for those stats would help us to know when those numbers were crunched.

In any case, thanks!

#35
K1n9kon

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So my page says I was granted the commendation pack yet I only got rewarded the victory pack....

#36
Scott Uhl

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Dear BioWare,

I demand being granted a Commendation Pack as an apology to me since I was NOT even able to access MP at all during the operation weekend due to YOUR server error.

#37
Lividliver

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Scott Uhl wrote...

Dear BioWare,

I demand being granted a Commendation Pack as an apology to me since I was NOT even able to access MP at all during the operation weekend due to YOUR server error.


I think they would sooner nerf the krysae or GI again rather than accede to your request,lol!Image IPB

#38
N7 Lisbeth

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Lividliver wrote...

I see little room to interpret as being able to receive multiple victory packs.


And I see little room for anyone having any sort of reward/incentive/desire to do more than a single mission. With the numbers required for success, it's guaranteed they expect people to play as much as they can and yet they stiff you for that effort (a player that does a hundred successful full extractions versus a player that does one both receive a reward in the same quality and quantity).

If time and effort aren't rewarded (a clear precedent is credits = upgrades = reward for time investment which is well-established at this point), then it's not worth doing multiple times. So they cannot realistically expect the numbers they're throwing at us successively once people get a taste for what's expected.

In an effort to be constructive, they should do two things:

1.)  Establish a quality control of the packs based on your mission difficulty (bronze, silver, gold, platinum) and...

2.) To better incentavise quantity, either a larger pack based on mission successes (1, 20, 40, 60, 80, 100) or mutliple packs based on one per completion (spammier in nature but effective).

These suggestions in no way diminish the rewards or their intended prupose and successfully reward players for time and effort both (if utilised). Otherwise, anyone with a brain will realise a single pack isn't worth 72 hours of their lives and just do one mission or swear participation off completely due to the lack of compensation.

Modifié par Thessaly - Moon Witch, 15 août 2012 - 05:08 .


#39
sneakles

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Nice http://social.biowar...m/me3wchelp.php
And for the very first time I don't have to open a ticket just to get a commendation pack...
Thanks...

#40
Lividliver

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Thessaly - Moon Witch wrote...

Lividliver wrote...

I see little room to interpret as being able to receive multiple victory packs.


And I see little room for anyone having any sort of reward/incentive/desire to do more than a single mission. With the numbers required for success, it's guaranteed they expect people to play as much as they can and yet they stiff you for that effort (a player that does a hundred successful full extractions versus a player that does one both receive a reward in the same quality and quantity).

If time and effort aren't rewarded (a clear precedent is credits = upgrades = reward for time investment which is well-established at this point), then it's not worth doing multiple times. So they cannot realistically expect the numbers they're throwing at us successively once people get a taste for what's expected.

In an effort to be constructive, they could either establish a quality control of the packs based on your mission difficulty (bronze, silver, gold, platinum) and, to better incentavise quantity, either a larger pack based on mission successes (1, 20, 40, 60, 80, 100) or mutliple packs based on one per completion (spammier in nature but effective)


I'm in agreement that the victory pack is lackluster.Hence there have been constant requests for them to have a promo weap in it as well like what they did for one of the previous events,otherwise people will just stick to completing the squad goal and be done with it.However,I find asking for multiple award packs to be stretching it.Oh well,that's OT so best to discuss it outside of this thread.

At least you were granted and have received your commendation pack!I wasn't even granted one for my efforts.Matter of fact,I have never received a single commendation pack in the normal manner since my first event till now.

#41
Lividliver

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sneakles wrote...

Nice http://social.biowar...m/me3wchelp.php
And for the very first time I don't have to open a ticket just to get a commendation pack...
Thanks...


IMO,it is no different.It seems to be very similar to contacting EA support by email.I wouldn't be surprised if this works the same way as well.

#42
SkreeMalicious

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The black text in the OP is very hard to read!

OFFICIAL PETITION TO CHANGE TEXT COLOR
Link

Modifié par SkreeMalicious, 15 août 2012 - 05:12 .


#43
don of all dons

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 Mine says I don't receive a commendation pack.... but why?!!?!?! 
I extracted on London 3 or 4 times?!!?!?!? :crying: :crying: :crying:

#44
Lividliver

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don of all dons wrote...

 Mine says I don't receive a commendation pack.... but why?!!?!?! 
I extracted on London 3 or 4 times?!!?!?!? :crying: :crying: :crying:


Do you happen to be from outside the US ,major parts of Europe and Oceanic region?More specifically,are you from Asia (including SEA) region?

Modifié par Lividliver, 15 août 2012 - 05:28 .


#45
Kaithalas

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I am missing a victory pack. And the victory pack from the last sucessful one before olympus. D:

Modifié par Kaithalas, 15 août 2012 - 06:32 .


#46
Crusader75

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YachiruChin wrote...

I completed the operation more than once (yes, london full extraction) and mine says "no" as well. xD

Maybe it has something to do with me never ever receiving commendation packs without contacting EA support. =P

At least there's this new "review my account" thing. Let's see if it works.


Mine says "No" too... even though I am very sure I completed at least 2x silver full extraction on FB London (I never tracked those games that randomed FB London when set to Unknown location) within the first few hours of the start of the operation.

And... I'm in Asia, South East Asia more specifically.

Modifié par Crusader75, 15 août 2012 - 06:24 .


#47
Lividliver

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Crusader75 wrote...


And... I'm in Asia, South East Asia more specifically.


Same as me!

I have said it before and I'll say it again.The feedback sor far seems to indicate that this issue is most prevalent in our region from some reason.

#48
Eugenesys

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KiraTsukasa wrote...

Eugenesys wrote...

Mine says no for commendation pack though i successfully completed the squad goal multiple times for both Gold an Silver. and i do have the gameplay feedback on. Whats the issue...


Did you get FULL extractions on Firebase London?


Yeppers

FULL extraction on LONDON vs Reapers / Geth / Cerby

Done it to help friends, teammates, pugs, on silver and gold.

no one died, no bugs / glitches. Saw the full extraction words pop up after the stage completed..

#49
Eugenesys

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TianKY wrote...

Eugenesys wrote...

Mine says no for commendation pack though i successfully completed the squad goal multiple times for both Gold an Silver. and i do have the gameplay feedback on. Whats the issue...


I think its a region issue. Are you playing from somewhere within Asia? I have a feeling players in Asia don't get their commendation packs unless they bug EA help.


Yes. I'm in Singapore, South East Asia.

#50
TianKY

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Eugenesys wrote...

Yes. I'm in Singapore, South East Asia.


Yup, I'm from Singapore too and face the same problem every operation. None of the Singaporean players I know have ever gotten their packs normally either.