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[cartolis]

 first the system specs.

Processor: Intel® Core™ i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz             Memory: 9216MB RAMAvailable OS Memory: 9208MB RAM          Page File: 1805MB used, 16607MB available        Windows Dir: C:\\Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7600.16385 64bit Unicode

-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIO\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250198&REV_1001        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.5898 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 7/20/2009 04:52:38, 1831968 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX™ 2.0 Listen/Src: No, No   I3DL2™ Listen/Src: No, NoSensaura™ ZoomFX™: No
---------------------Sound Capture Devices---------------------            Description: FrontMic (Realtek High Definition Audio)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: RTKVHD64.sys         Driver Version: 6.00.0001.5898 (English)      Driver Attributes: Final Retail          Date and Size: 7/20/2009 04:52:38, 1831968 bytes              Cap Flags: 0x1           Format Flags: 0xFFFFF

ok, so. if I have my speakers or headset plugged in the game crashes at start. clicking play or clicking the mute music note on the loader window causes it to crash.

with the speakers/headset unplugged it works, but half the game is the sound imho.

it does this on the character creator and the game itself.

the drivers are the latest available and nothing has changed on the pc. I have reinstalled the drivers but I am stumped as until today i was able to play just fine, with sound.

any ideas? the ea site is less than useful.

[cartolis]

disregard. found an older version of the sound drivers, rolling back to them seems to have resolved the issue...