4 réponses à ce sujet

[Solarhalfbreed]

EDIT: Thanks to those who suggested it, if you're getting the problem try approaching the ladder while look upwards. It worked for alot of us  
 
Ok, getting a really annoying glitch here. Right after the Banshee on Namalki appears, and the bridge has drawn up, once i'm at the top of the building and get to the stairs on the opposite side, my shep begins to do the "slide down stairs animation" but gets no where and just gets stuck for a few seconds until climbing back up :/
Has anyone had this problem too? I've tried reloading my save and the mission but I've had no luck yet.

Modifié par Solarhalfbreed, 29 août 2012 - 08:39 .

[Billy Buskell]

Hey folks, thanks for bringing this to our attention. For those that encountered the issue, were you all playing on PC? If so, were you running additional software in the background, including FRAPS?

Thanks,

Billy

[Billy Buskell]

Thank you very much for the extra details folks. This is helpful. We've checked the level geometry and everything appears to be placed correctly. The issue appears to be limited to the PC version of the game from what we are hearing.

I'd like to gather a bit more information from you so we can have the team investigate further. Could you please answer the following questions for me:

• Was the Banshee dead or alive?
• Who was in your party?
• Did you have Adrenaline Rush on/off before/during the ladder climb
• Did you have anything else running on your PC? (several have reponded only game and Origin, so this is less critical)

thanks again for your help and patience while we look into the issue.

Billy

[Billy Buskell]

Hey folks, we have a theory of what may be causing the issue. Because it appears to be limited to PC, we've been testing running the game on it's own and running it while other resource intensive apps are running in the background (FRAPS is a good ).

For those that have a save game that can reproduce the issue, can you please do the following for me?
- Please send me your system specs, including ram and video card details
- For those with medium to high end PC's can you please try to reproduce the issue with all other programs shut down.

Programs such as FRAPS or other video capture software tend to hog up resources.  Having Origin and Steam both open at the same time may also be an issue. Also, if you are running a web browser in the background with several tabs/pages open, please try closing the browser or limiting the number of tabs open at a time.  Essentially we want to test how it runs on your machines with only the absolute bare minimum running (game and Origin)

We appreciate your help with this.

Billy

Modifié par Billy Buskell, 31 août 2012 - 09:23 .

[Billy Buskell]

Thanks all. The team is continuing to investigate.

If you run into this issue again, we're curious if this occurs if you lower your graphics settings as well.

From what we can tell right now, it's a timing issue with the ladder animation caused by the PC's resources being tied up when trying to play the animation. For those that have found success by looking down or up, this is likely due to the game not having to draw out the full view of the vista in the distance. We'll update as we learn more. Please let me know if you have any success at a lower graphics setting.

Thanks for all your help!

Billy