if i may, i'd like to forward you to this link. it's easier than explaining my current issue.
http://forum.ea.com/...3.page#24813613
i'm banging my head against a brick wall. any advice is at least not worse than i've been getting.
please help. i just want to play the game.
cannot install me3
Débuté par
nttr
, sept. 01 2012 07:54
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#2
Posté 01 septembre 2012 - 08:44
PsiFive
-
- Members
- 1 205 messages
Try EA Help's Live Support. I've just checked these steps myself and was able to get the chat window open (I just closed it before anyone actually came along) so hopefully it should work for you.
1 Go to https://help.ea.com/
2 Click Login, which is in the upper right next to 'Register'.
3 Put your details in the login box - my forum login details worked for me
4 On the right below the American footballer there's a bit that says 'Contact Us' with 'Get back in the game' in smaller writing below. Click it.
5 In the Product field enter Mass Effect 3
6 In the Category field (this is a drop down) choose Technical Support
7 In the Platform field choose PC
8 Scroll down the page just a little and below some links to common tech support questions you'll see three contact options with a large blue button under each. They've always been there but are greyed out until those three fields are filled in. Live Chat is the middle one and clicking it opens a chat window.
Good luck.
1 Go to https://help.ea.com/
2 Click Login, which is in the upper right next to 'Register'.
3 Put your details in the login box - my forum login details worked for me
4 On the right below the American footballer there's a bit that says 'Contact Us' with 'Get back in the game' in smaller writing below. Click it.
5 In the Product field enter Mass Effect 3
6 In the Category field (this is a drop down) choose Technical Support
7 In the Platform field choose PC
8 Scroll down the page just a little and below some links to common tech support questions you'll see three contact options with a large blue button under each. They've always been there but are greyed out until those three fields are filled in. Live Chat is the middle one and clicking it opens a chat window.
Good luck.
