I focused on this specifically because I've often wondered about this. How do you guys do testing? When you send to "external groups" do you ask them to look for specific things, OR do they just play though and report any issues?
Both. There are some groups that check specifically for localization issues. Was the text/VO properly translated and whatnot. Some focus more on art assets and whatnot, or make sure level geometry/physics is solid. I think mostly it's "general playthrough" though (it's the easiest to manage IMO).
It really seems to me that some issues are caused by the fact that you all (the devs) know how a game component works. You designed it, you talk about it in meetings, you tweak it as the need arises during development and so forth. Then the game is released and there is some player confusion on said component and it seems like the devs just can't understand why the players look at it that way.
Certainly a concern. The Tech QA team (that I am on) does try to make sure we do have other people look at other people's systems. We also do code reviews and stuff of each other's work not only to ensure accuracy but to get an idea of what is being done.
Btw, to your earlier WoW reference... I haven't actively read the WoW
forums for over three years, perhaps longer. Not only do they move at
lightning speed, making them difficult to follow, but the general
atmosphere is negative. People make snide comments about the BSN, but
it's a wonderful environment compared to the WoW forums.
Agreed. I don't enjoy the Blizzard forums at all.
Modifié par Allan Schumacher, 16 septembre 2012 - 10:19 .