156 réponses à ce sujet

[Cultist]

EA killed t least 5 of my favorite brands. Extreme hostility towards customers and terrible tech.support made me look at anything that contains E and A together with negative attitude.
Valve is like an opposite of what EA is doing - instead of killing games with decade-long history, they actually give life to popular mods - CS, L4D, DOTA2. Plus they never treated me like I'm a thief or criminal. So I'm happy with Valve and ready to support them. As for EA - I hope they'll go bankrupt. Game industry will survive and be better off without them.
Not to say that kickstarter appeared partly thanks to EA to at least somehow avoi their abominable influence.

Modifié par Cultist, 15 septembre 2012 - 09:36 .

[wolfsite]

I will never understand why people keep coming up with EA having horrible customer support.  I have used it several times and never had a problem, at most I had to wait 24 hours for a fix for an issue I had and the support people have always been polite.

Hell trying to get support from Steam normally takes about a week if you are lucky and even then it's normally an auto response telling you to try things you already did.

[Cultist]

wolfsite wrote...
I will never understand why people keep coming up with EA having horrible customer support

From experience in 3 games. 2 of the problem I had to solve with various internet user forums because EA gave me some nosence about reinstalling my drivers at best even after I've got newest version in the file I sent them which means they never actually read it.
STEAM responded to my ticket I placed in the morning later that evening and followed until problem was solved.

[Loerwyn]

Cultist wrote...

EA killed t least 5 of my favorite brands. Extreme hostility towards customers and terrible tech.support made me look at anything that contains E and A together with negative attitude.
Valve is like an opposite of what EA is doing - instead of killing games with decade-long history, they actually give life to popular mods - CS, L4D, DOTA2. Plus they never treated me like I'm a thief or criminal. So I'm happy with Valve and ready to support them. As for EA - I hope they'll go bankrupt. Game industry will survive and be better off without them.
Not to say that kickstarter appeared partly thanks to EA to at least somehow avoi their abominable influence.

CS is the only one out of your list based on a mod of a Valve game. Left 4 Dead was a production with the then-owned-by-Valve Turtle Rock Studios (L4D2 wasn't), and DotA2 is based on a mod for a Blizzard game, and you cannot seriously sit there and tell me they're breathing life into the MOBA genre when there's new competitors coming out in the field every five seconds and whilst League of Legends is one of the most-played online games currently available.

And how are Valve different? They don't kill games with decade-long histories because they barely have any, and the one they do have is about to enter its sixth year of no new title, after spending those years deflecting any real comments on progress and development, instead giving their fans games they didn't ask for (Left 4 Dead 2, for example) and another darned upgrade for CS:S without even bothering to correct some of the issues that I'm sure the CS:S playerbase has.

And Valve's Steam Support is hardly what you'd call perfect. I've had quicker responses from Ubisoft. Steam Support is notorious for being unhelpful, consumer-unfriendly and slow.

[Gravisanimi]

Valve>EA
(proportionately, EA is f**kin' huge.)

Origin also ruined a $300 computer part, spent more on repairing that than I have on thier "games".

Modifié par Gravisanimi, 16 septembre 2012 - 09:09 .