70 réponses à ce sujet

[david.a.johnstone]

Just received an e-mail from EA Games in regards to a complimentary download for Mass Effect 3: The Final Hours.  It gave me a product code to redeem, but I keep getting an error message stating the code is invalid - has anyone else got this message?

[Maias227]

Yeah I'm getting the same thing, I'm actually looking forward to seeing this once it starts working.

[shepskisaac]

*checks e-mail*

What a surprise, no code for ME3 The Final Hours for me. Thx EA, after I bought ME3 CE and all DLC...

[Maias227]

It might be in your spam folders or maybe you checked off the box allowing EA to email you? Anyhow I'll just wait a couple of hours before trying again.

[shepskisaac]

Maias227 wrote...

or maybe you checked off the box allowing EA to email you?

Not sure, but I haven't recieved any Origin email in a long time. Where can I check if I'm subbed to Origin's emails???

[industrialscribe]

This comes up as invalid for me to...

[shepskisaac]

OK, changed my email settings, looks like it got turned off for some reason. Probably too late now to get free Final Hours

[WandererRTF]

Getting the same 'complimentary yet totally invalid download' as described by OP.

[Moriquende]

Same issue here...quite annoying to be honest, you think that when a company sends out their codes so should they be valid.

[imadqamar280]

I am getting the same error as well.

Its possible that this has something to do with the country we're accessing the store from. *annoyed*

Modifié par imadqamar280, 12 septembre 2012 - 02:04 .

[steej]

oooh interesting. I'll go check..

[cergyn]

I have the same problem

[mhonka]

Same here...

[The Vocal Force]

+1

[Cebi]

Same problem all day.

[Gandalug]

Code doesn't work.
+1

[QratoZ]

Same problem here. The code just don't work.

[Fins_T]

Same here. I actually went to do what Origin client told me to do, and had some funny live chat with a game advisor. Made a topic about it just here too, with whole talk - http://social.biowar.../index/14082079 .

Advice to contact to e-mail address which i got the e-mail from is one really strange to me... I suspect it's a robot in there sending those e-mails, and i suspect replies to those automated messages are simply discarded. However, i sent reply, as adviced. If this would have any effect, which i really doubt, then i sure will let you guys know about it in this here topic.

[huntrrz]

Another thread suggests that the codes being sent out are for the iPad version of the program. Dunno why they'd do that, but that's apparently the word...

[Eisenhof]

same here...

[WandererRTF]

Decided to give another go and this time around:

TEMPORARILY UNAVAILABLE

This action could not be completed. We may be experiencing an unusually high server load or undergoing maintenance. Please try again in a few minutes.

I guess that could be called progress of sorts - i hope.

Modifié par WandererRTF, 12 septembre 2012 - 05:27 .

[Gothik]

Same. Code invalid.

[Albamo]

Same problem.

[Ayslin66]

Better check my trash folder. I tend to toss out anything EA sends because it is always for some sports game. hehe Although, getting an error would just be annoying anyway.

Edit: Not gotten anything, aside from NFL game announcements...  Guess the offer is random?  

Modifié par Ayslin66, 12 septembre 2012 - 05:42 .

[Fins_T]

Oh, i actually got a reply to the e-mail i sent in response to e-mail with the code. It's automatic reply. Funny thing is, e-mail with the code which i got - was in russian, but this next one - the automatic - is in dozen languages BUT russian. This is hillarious to me, and worth a forum post. Quote both my message in reply to initial one and automatic response i got:

Me:
The code does not work. I'd like to have ME3:tFH DLC for free, and i was adviced in Origin client's live chat to reply to this message about the fact that provided code does not work. It simply says the code is invalid.

Please, help.


EA:
Thank you for your enquiry, your feedback means a lot to us.
To visit our Customer Service page, please click here
http://support.electronicarts.co.uk

Gracias por enviarnos tu consulta, tu opinión significa mucho para nosotros.
Para visitar nuestra página de Servicio de atención al cliente, por favor pincha aquí
http://eaes.custhelp.com

Merci pour votre réponse. Cliquez sur le lien ci-dessous pour contacter le service consommateur.
http://www.electroni...s.fr/pages/231/

Děkujeme za Váš dotaz, ohlasy našich zákazníků jsou pro nás velmi důležité.
Pro přechod na stránku zákaznické podpory, prosíme, klikněte zde.
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Obrigado por sua pergunta, seu feedback é muito importante para nós.
Para visitar nossa página de Suporte, clique aqui
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Bedankt voor je e-mail, we stellen je feedback zeer op prijs.
Klik hier om naar onze Customer Support website te gaan.
http://www.electronicarts.nl/support

Merci pour votre réponse. Cliquez sur le lien ci-dessous pour contacter le service consommateur.
Bedankt voor je e-mail, we stellen je feedback zeer op prijs.
Klik hier om naar onze Customer Support website te gaan.
http://www.electroni...iew.asp?id=3708

Köszönjük a megkeresésedet, a visszajelzéseid nagyon fontosak nekünk.
Az ügyfélszolgálat honlapját itt találod.
http://www.electronicarts.hu/support

Dziękujemy za wiadomość, Twoja opinia wiele dla nas znaczy.
Aby odwiedzić stronę Centrum Pomocy, prosimy kliknąć tutaj.
http://pomoc.ea.pl

Vielen Dank für deine Einsendung, dein Feedback ist für uns sehr wichtig.
Um die Website von unserem Kundendienst zu besuchen, klicke bitte hier.
http://www.electroni....de/pages/7833/

Obrigado pela sua consulta, os seus comentários são muito importantes para nós.
Para visitar a nossa página de Apoio ao Cliente, clique aqui
http://www.portugal....iew.asp?id=3909

Tak for din henvendelse, din feedback er vigtig for os.
Ønsker du at besøge vores kundesupport-side bedes du klikke her.
http://www.ea.dk/support

Tack för din förfrågan, din feedback är viktig för oss.
För att besöka våran kundsupportsida vänligen klicka här.
www.electronicarts.se/support

Kiitos mielenkiinnostasi, palautteesi on meille tärkeää.
Siirtyäksesi asiakaspalvelusivullemme, klikkaa tästä.
http://www.suomi.ea.com/tekninentuki

Takk for forespørselen, vi setter stor pris på din tilbakemelding.
Klikk her for å besøke vår Kundesupport-nettside.
http://www.eanorge.no/support

Grazie per la tua ricerca, il tuo feedback significa molto per noi.
Per visitare la nostra pagina Customer Service, clicca qui
http://www.electroni...iew.asp?id=3665


P.S. This automatic reply advices to go to http://support.electronicarts.co.uk . I tried. It's 404. Page not found. I really enjoy EA "service", the further, the more. Really, after some point, "too bad" just becomes "too funny". %) 

Modifié par Fins_T, 12 septembre 2012 - 06:09 .