295 réponses à ce sujet

[Beerfish]

MountainRespect wrote...

Beerfish wrote...

Dental plan! (Lisa needs braces) Dental plan! (Lisa needs braces) Dental Plan!

It's people like you that make the internets worth watching! Every time I hear "dental plan"
Lisa needs braces rings in my head. This made my day.

Especially if you say 'Dental plan!' in Lennies voice.

[Havok1369]

So here is a question for you Derek or Chris.
On a scale of 1-10 with 10 being highest,
To what degree do you anticipate a increase in active MP players between Tuesday and Friday of next week?

Modifié par Havok1369, 13 septembre 2012 - 09:26 .

[BjornDaDwarf]

Derek Hollan wrote...

<snip>
Developers are people too. 
<snip>

Man, this thread took a turn for the serious, but that's not necessarily a bad thing. 

There's a great discussion to be had about the role of communication between non-PR staff at game companies, and the fans/players of their games.  It's a huge discussion though, and I'm hard pressed to start anywhere without this devolving into a crazy essay.

So instead, I'll just relate how incredibly awesome it is that we have the routine opportunity to interact with people who are involved in making the games we love.  When I was a kid, game designers were predominantly just mysterious people, far away, without names, faces or personalities.  There was a great void, and from it, games emerged.  Now I can easily swap puns with them on a forum, or drop a tweet to them, or get some cool insight through their writings online.  Sometimes this is just fun, other times it enriches my experience with their games.  These are all good things.

The kind of negative behavior Derek's talking about (not criticism, but the juvenile attacks, trolling and vitriol), make maintaining these kinds of interactions that much more difficult. 

And lastly, truly atrocious behavoir doesn't just drive devs off forums, it can also drive away more moderate voices who are tired of being drowned out by the minority of rabid biotic howler doom monkeys. 

Modifié par BjornDaDwarf, 13 septembre 2012 - 09:30 .

[WilliamYZFR1]

Derek Hollan wrote...

Of course devs do not want a negative experiance; however the shouldn't just ignore all critcism on the forums and lavish in all the praise, or they will never be able to adapt and evolve to fit situations.


Just because a thread 0praises bioware dies not mean it is a constructive argument; just because a thread has a negative view doen not mean it is not a constuctive argument.



To keep your fans you need to accept both negative and positive criticisms

Agreed but it comes down to how those criticisms are presented.  We take all constructive criticism as...well, constructive whether good or bad.

We also take uncalled for comments and desctructive negativity at face value.  A constantly negative, destructive individual will never get a response from anyone here...except in the form of a ban.

How about you fix the black hole glitch?

[CmnDwnWrkn]

Derek Hollan wrote...

Flog61 wrote...

Derek Hollan wrote...

Of course devs do not want a negative experiance; however the shouldn't just ignore all critcism on the forums and lavish in all the praise, or they will never be able to adapt and evolve to fit situations.


Just because a thread 0praises bioware dies not mean it is a constructive argument; just because a thread has a negative view doen not mean it is not a constuctive argument.



To keep your fans you need to accept both negative and positive criticisms

Agreed but it comes down to how those criticisms are presented.  We take all constructive criticism as...well, constructive whether good or bad.

We also take uncalled for comments and desctructive negativity at face value.  A constantly negative, destructive individual will never get a response from anyone here...except in the form of a ban.

The form of more developer comment i would want is on the thought out threads, not the spam/trollnig ones.

They need a biiger prescene; many of the superb threads here have gone basically unnoticed by bioware

And, if we work together, given time, we can begin to see more of a developer presence.  I would also like to see this happen.  Right now, we have a lot of nervous devs peeking out of their hovels.

This can be solved with a BioWare/Fan BBQ & volleyball tournament

[Derek Hollan]

I'm still shuddering at the thought of Chris Priestly's back hair

Cheers

[Beerfish]

Derek Hollan wrote...

I'm still shuddering at the thought of Chris Priestly's back hair

Cheers

I vote for corn rows.

[Jayhau]

I am mostly a BSN lurker

I try to help out in threads where I know the answer

I have also made some silly comments.

I have made threads only to be buried by trolls and negativity.

But yet I still post often if I know I can help. I think a lot of people can appreciate this because maybe they are like that too.

My point is if the Devs have a clear answer, it is always appreciated by the majority of the community. On the other hand there are always people who are not going to be happy no matter what.

I'd rather people be honest, in a constructive manner, rather than brown nose to get a straight answer.

Ugh I need sleep, this all sounded better in my head..

[build319]

WilliamYZFR1 wrote...
How about you fix the black hole glitch?

See.  This is one of those times where I don't think its remotely appropriate to bring it up.  They KNOW about the glitch.  They are working on fixing it.

This is a discussion about Chris' back hair and communication.  Lets keep it that way. 

[Derek Hollan]

CmnDwnWrkn wrote...

Derek Hollan wrote...

Flog61 wrote...

Derek Hollan wrote...

Of course devs do not want a negative experiance; however the shouldn't just ignore all critcism on the forums and lavish in all the praise, or they will never be able to adapt and evolve to fit situations.


Just because a thread 0praises bioware dies not mean it is a constructive argument; just because a thread has a negative view doen not mean it is not a constuctive argument.



To keep your fans you need to accept both negative and positive criticisms

Agreed but it comes down to how those criticisms are presented.  We take all constructive criticism as...well, constructive whether good or bad.

We also take uncalled for comments and desctructive negativity at face value.  A constantly negative, destructive individual will never get a response from anyone here...except in the form of a ban.

The form of more developer comment i would want is on the thought out threads, not the spam/trollnig ones.

They need a biiger prescene; many of the superb threads here have gone basically unnoticed by bioware

And, if we work together, given time, we can begin to see more of a developer presence.  I would also like to see this happen.  Right now, we have a lot of nervous devs peeking out of their hovels.

This can be solved with a BioWare/Fan BBQ & volleyball tournament

This would be fun...and strangely awkward for some

[Beerfish]

Bribes don't work on BioWare re food things. They have their own ice cream refrigerator and their own BioWare grind of coffee beans. Need to come up with something else like plushy geth toys or something.

[Derek Hollan]

Beerfish wrote...

Derek Hollan wrote...

I'm still shuddering at the thought of Chris Priestly's back hair

Cheers

I vote for corn rows.

Ugh! Beerfish! I was almost over that thought.  Thanks a lot!

[DESTRAUDO]

Beerfish wrote...

Bribes don't work on BioWare re food things. They have their own ice cream refrigerator and their own BioWare grind of coffee beans. Need to come up with something else like plushy geth toys or something.

5 mins ago.

Chris Priestly[/b] ‏@[/s]BioEvilChris[/b]It is a good day when you unexpectedly get delicious cookies from a fan through the mail. THANK YOU (U know who U are)

[DragonRacer]

Derek Hollan wrote...

CmnDwnWrkn wrote...

Derek Hollan wrote...

Flog61 wrote...

Derek Hollan wrote...

Of course devs do not want a negative experiance; however the shouldn't just ignore all critcism on the forums and lavish in all the praise, or they will never be able to adapt and evolve to fit situations.


Just because a thread 0praises bioware dies not mean it is a constructive argument; just because a thread has a negative view doen not mean it is not a constuctive argument.



To keep your fans you need to accept both negative and positive criticisms

Agreed but it comes down to how those criticisms are presented.  We take all constructive criticism as...well, constructive whether good or bad.

We also take uncalled for comments and desctructive negativity at face value.  A constantly negative, destructive individual will never get a response from anyone here...except in the form of a ban.

The form of more developer comment i would want is on the thought out threads, not the spam/trollnig ones.

They need a biiger prescene; many of the superb threads here have gone basically unnoticed by bioware

And, if we work together, given time, we can begin to see more of a developer presence.  I would also like to see this happen.  Right now, we have a lot of nervous devs peeking out of their hovels.

This can be solved with a BioWare/Fan BBQ & volleyball tournament

This would be fun...and strangely awkward for some

How about a cornbag toss tournament? Seeings how the "where in the world do you MP from" thread had a bunch of Floridians, I volunteer my place to host the event! Plenty of room for frolicking, warm Florida sun, beach nearby, and booze overflowing from the fridge!

Also, I  the dev team. But they already know that.

[Applepie_Svk]

Derek Hollan wrote...



If people really want to see more of a dev presence then, here's a tip:

Developers are people too.  The last thing they want to do is have people; telling them their job; telling them they suck; trying to cram their game-design / balance philsophy down their throats; or generally being jerks by saying things like, "BioFail can't patch worth a crap!", etc and the list goes on.

Cheers

Yes and as people they could be atleast honest with their fanbase, when you have lied to those which are or were supporting and like you than you cannot blame them for being angry, after what they found a sad truth. Telling them what is their job, well they set level very high with all their promises so if someone is angry from empy words I cannot blame him... 

[Pavs719]

Ignore my question, fine.

[DESTRAUDO]

Applepie_Svk wrote...

Derek Hollan wrote...



If people really want to see more of a dev presence then, here's a tip:

Developers are people too.  The last thing they want to do is have people; telling them their job; telling them they suck; trying to cram their game-design / balance philsophy down their throats; or generally being jerks by saying things like, "BioFail can't patch worth a crap!", etc and the list goes on.

Cheers

Yes and as people they could be atleast honest with their fanbase, when you have lied to those which are or were supporting and like you than you cannot blame them for being angry, after what they found a sad truth. Telling them what is their job, well they set level very high with all their promises so if someone is angry from empy words I cannot blame him... 

This is why we can't have nice things. Literally.

[Tallgeese_VII]

Time to save Credits?
I have 5 million saved so far...

[GroverA125]

Derek Hollan wrote...

GroverA125 wrote...

Derek, Have you been reading the feedback regarding the survey by any chance? Are you responding to the requests for more of a developer presence in the forums, or are we your balls of yarn for the day, and you are just toying with us in your free time?

It will be Jessica Merizan, Chris Priestly, and the rest of the community management team that will be reviewing the surveys.

For my part, when I am not actively working on one project or another, I flit about the MP forums bringing joy and happiness to all the good boys and girls. 

Incidently, the survey has gone around internally as well.

If people really want to see more of a dev presence then, here's a tip:

Developers are people too.  The last thing they want to do is have people; telling them their job; telling them they suck; trying to cram their game-design / balance philsophy down their throats; or generally being jerks by saying things like, "BioFail can't patch worth a crap!", etc and the list goes on.

BSN is meant to be a place for civilized discussion.  You can disagree with each other, certainly, but there is no reason for anyone to be a jerk about it.  Although BSN's medium is the internet, this is supposed to be much more civil than the rest of the internet.  I equate this to being our home and you are all guests in it.  If you urinate in the potted plant, then you will be escorted out.  On the same note, if you are an angry, uncontrolled individual, then you will likewise be escorted off the premises regardless of whether or not you have outright broken any of the rules.  No one wants to engage that sort of person.  No matter the excuse.

We have customer service personnel who specialize in dealing with irate individuals over disputes.  As devs, we aren't customer service people.  We would like to have more open discussions, but in much more controlled and civilized environments.

Ultimately, it comes down to the fact that no dev wants a negative experience engaging people on the forums but I think everyone can agree, at this stage, BSN does not have the safe feel it once did.  Jessica, Chris, and the other BSN managers would like to see that happen again.

Devs can be a shy lot.  If they feel threatened, they will scurry back to their dark, safe, cavernous environments, and eat chocolate, cookies, chips, and other comfort foods until the scary things go away before venturing out into the light again.

I am certain none of this comes as a surprise to anyone but, there you have it.  We need to make this a safe environment in order for more dev sightings to occur.

Maybe not what you wanted to hear but, c'est la vie.

Cheers

It's a highly understandable conclusion to run to. I suppose that it's just nice to know that our conversations are being listened to (the polite ones at least) and a post from a developer does just that. If you will, it makes us feel loved.

Sure, some of the work you do is concieved with the intent of spoiling our day, but sometimes that's what you have to do. You can't please everyone without someone losing out on something, and what with the overdramatics of the internet, anything even remotely negative is going to cause a noticable stir. Some balance changes seem a little overzealous, but that's from a biased perspective of a player who's playing the game WANTING that to be the best.

Although, I do honestly have to ask for the sake of the "Bad-Luck Brian" side of the community: What's going on with the Eagle? Are you considering having a discussion about it, and possibly making it a little less of a bad thing to be pulling from packs?

[ghostbooty]

I find it incredibly awesome that game developers are willing to chat on these forums at all. Getting feedback directly from the people who created the game I'm currently obsessed with is very useful. Granted, there's only so much one can say, good or bad, before we hit a wall. But, the discussions can still be enlightening.

The most important thing for most people with negative feelings regarding the game is getting a straight answer to their questions. No run around, no BS, just a straight clean answer regarding their concerns. Being polite, constructive, and patient will get you a more honest answer than being a d-bag. That's just plain common sense, something that can be hard to find on the internet sometimes.





-Matt C.-

[masseffect420]

Derek Hollan wrote...
It will be Jessica Merizan, Chris Priestly, and the rest of the community management team that will be reviewing the surveys.
For my part, when I am not actively working on one project or another, I flit about the MP forums bringing joy and happiness to all the good boys and girls.  
Incidentally, the survey has gone around internally as well.
If people really want to see more of a dev presence then, here's a tip:
Developers are people too.  The last thing they want to do is have people; telling them their job; telling them they suck; trying to cram their game-design / balance philosophy down their throats; or generally being jerks by saying things like, "BioFail can't patch worth a crap!", etc and the list goes on.
BSN is meant to be a place for civilized discussion.  You can disagree with each other, certainly, but there is no reason for anyone to be a jerk about it.  Although BSN's medium is the internet, this is supposed to be much more civil than the rest of the internet.  I equate this to being our home and you are all guests in it.  If you urinate in the potted plant, then you will be escorted out.  On the same note, if you are an angry, uncontrolled individual, then you will likewise be escorted off the premises regardless of whether or not you have outright broken any of the rules.  No one wants to engage that sort of person.  No matter the excuse.
We have customer service personnel who specialize in dealing with irate individuals over disputes.  As devs, we aren't customer service people.  We would like to have more open discussions, but in much more controlled and civilized environments.
Ultimately, it comes down to the fact that no dev wants a negative experience engaging people on the forums but I think everyone can agree, at this stage, BSN does not have the safe feel it once did.  Jessica, Chris, and the other BSN managers would like to see that happen again.
Devs can be a shy lot.  If they feel threatened, they will scurry back to their dark, safe, cavernous environments, and eat chocolate, cookies, chips, and other comfort foods until the scary things go away before venturing out into the light again.
I am certain none of this comes as a surprise to anyone but, there you have it.  We need to make this a safe environment in order for more dev sightings to occur.
Maybe not what you wanted to hear but, c'est la vie.
Cheers

We need to show these people more respect no trolling them or raging on them ok!Every needs to act like this,
www.youtube.com/watch?v=pSiOncZT0TI
 <3:innocent:

[Tallgeese_VII]

This is how I see:
The answers you hear from developers in this forum is completely Question content dependant regardless of your attitude.