12 réponses à ce sujet

[luckystar06]

I just got this game for Christmas and my computer meets all the specs but when I hit play it tells me that it "failed to detect a supported video card". I updated my video card and it is still giving me this message, any suggestions?
Thanks.

[Mitko95]

what video card do you have?

[Gorath Alpha]

Sorry, it certainly seems as if you didn't pay adequate attention to the warning label.  If in fact the video device you have is too weak, there is no way to alter that fact using software.  New drivers cannot add in any omitted functionality.  The system requirements call for either an AMD Radeon or an nVIDIA Geforce.  AMD's "Fire" series commercial cards aren't appropriate, and neither are nVIDIA's Quadros (and no, there are no Intel video chips that qualify).

If you used the word  "updated"  erroneously, please name for us the new video add-in card that you purchased and installed in your system.   We refer to actually changing video hardware as "upgrading", not as  "updating", which is used for software operations.  

in conjunction with that possibility, there are three (software) areas that can create confusion when trying to communicate with each other about a proper add-on video card that does include all of the needed functions.  Those start with the video drivers, include Direct3D (and the game requires Dx9, even with either Vista or Windows 7), and last, the game's own files can be corrupted during an install. 

If neither a fresh video driver load, nor a Dx9 reinstall, fix a problem for a properly designed video card, the last option is reinstalling the game.

See the new link here:  social.bioware.com/forum/1/topic/58/index/519461

(P. S. added in edit 2-24-2011 -- occasionally, this error message is
triggered from mixing up screen ratio settings between wide screen and
standard 4:3 ratios.  Be sure you are starting out from a resolution
that matches your display's ratio.)


Gorath
-

Modifié par Gorath Alpha, 27 juillet 2011 - 03:04 .

[computertechnique]

i have a radeon xpress x300/x550/x1100 it says all that in system specs

[Gorath Alpha]

OK. So you have nothing the game can use, so what do you propose to do next? Is the PC a desktop you can upgrade?  

Here is a reference article on how to judge system performance and how to confirm what components are inside of your PC: 

social.bioware.com/forum/1/topic/58/index/509580

I suppose I should amend that to something on the order of "is that PC in a case large enough for a regular upgrade, or is a low-profile one needed?   Several Mainline Gaming cards will fit in that particular little case.

Here's an HD 4650 for $43, and it "only" has 512 MBs of VRAM, which is just fine.  All that a Mainline card such as this one can pass to a game is 256 MBs anyway, so for gaming the more expensive 4650 with a GB of VRAM has no advantage at all! 

www.newegg.com/Product/Product.aspx

G

Modifié par Gorath Alpha, 31 décembre 2009 - 06:07 .

[GoogleOS]

Hey I have the same problem but i an radeon 9800 series...

[GoogleOS]

but i have

[Gorath Alpha]

computertechnique wrote...

i have a radeon xpress
x300/x550/x1100 it says all that in system specs

GoogleOS wrote...

Hey I have the same problem but i an
radeon 9800 series...

The X300 was just a copy of the 9600 SE silicon, with native PCI-e instead of native AGP.  The X550 was basically the same thing again, and the X1050 was a reissue of the X300 on a newer, but thinner, die wafer.  AFAIK, the only "1100" was the So-called "Xpress1100", an onboard chip in an AMD mainboard's chipset.  all of those are newer than the Radeon 9600 that spawned the family, none of them can run pixel shader 3 graphics, nor can the Radeon 9500, 9700, or 9800 do so.

There are no video graphics devices in excess of six years old that can play modern games.  The Radeon 9800 was never sold for the current PCIe video bus, so you need a completely new PC, not just a new video graphics card. 

(P. S. added in edit 2-24-2011 -- occasionally, this error message is
triggered from mixing up screen ratio settings between wide screen and
standard 4:3 ratios.  Be sure you are starting out from a resolution
that matches your display's ratio.)

Modifié par Gorath Alpha, 16 juillet 2011 - 11:19 .

[Ktastrophe77]

I have Intel® G33/G31 Express Chipset Family. With this can I play Dragon Age Origins.

[Gorath Alpha]

No you can't, sorry. Only AMD and nVIDIA have the 3D video expertise to create gaming-capable graphics hardware:

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (this is clearly wrong)
NVIDIA GeForce "6600 GT" 128MB or greater (and this one is more wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO, same thing, almost) for medium or better textures)

INTEL'S GARBAGE (Graphics Chip) IS NOT SUPPORTED

This is despite the Sandy Bridge video chip's latest upgrade, which is still inadequate (it's still too slow, has too few shader processors, and far too narrow bandwidth for its memory transfers, so while the game will try to play on such a chip, the results will be disappointing).

Modifié par Gorath Alpha, 30 juillet 2011 - 04:01 .

[Stephanarchi]

I have an Nvidia Geforce GT 540M and an I7 Intel core. Worked fine half a year ago when I bought it. Now I too get the "Failed to decect supported video card" error, after I updated my driver. And for some reason, installing the old driver again doesn't help in any way

[Gorath Alpha]

That's fairly likely to be because you (whether aware of it or not) and/or your graphics driver(s) are allowing the (crappy) Intel video chip to stay in control of the display, and the Geforce is simply doing nothing at all.

Modifié par Gorath Alpha, 22 mars 2012 - 12:28 .

[Gorath Alpha]

During the past 4-5 months, laptops with various combinations of Intel CPU and Geforce GPU have been reported more and more frequently to be failing to use the Geforce when it's needed in games.  Most frequently, it is the "Optimus" versions of graphics cards, which have been cheapened by having the front end processing hardware removed, and relying on the Intel onboard chip for the pre-processing.  More typically, these laptops are just crashing and running poorly, than being detected when games first load (as for the most recent gamer to complain, above).