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i cant access my online features


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#1
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i try launch ME3 and when i do, it keeps saying that the ME3 servers are down and i must try again later.
then i exit and try go into the game again it just says louding cloud sync and it dosnt go past 5%. i have a secure internet so what could this problem be?

any help would be appreciated :)

#2
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It has been like this for two days now.