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Ati display driver crashing every 5~10 sec!!!


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#1
eterna2

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My specs:

Windows 7 Ultimate
4 Gb RAM
600 W PSU
ATI HD5750
Catalyst 9.12 + Hotfix patch

I was originally using HD4870 on Catalyst 9.10 and it only crashed every 20~30 min of gameplay, which is bearable but frustrating.

Originally I tot that my 4870 is dying (it is giving my problems) and so I went and get a 5750. And now things are even worst! It is crashing like every 5~10 sec!!!!! Even after I updated my catalyst to 9.12!!

I have monitored both my cpu and gpu temp, and they are in the 40~60 degree C range, which definitely is not overheating.

So WTF? Now I can't play at all cuz it is freezing every few steps!!! Anyone encounter such problem before? Any solution??

I have rolled back my catalyst to 9.10, 9.11 but it doesn't help either!!! I tried putting the affinity to single core, and it doesn't work either.

It is so frustrating!!!!!

#2
Orion3000

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Hmm well, I'm using an HD3870 with the 9.12 catalyst drivers on vista, game runs nicely. Maybe m$ just needs to work some kinks out of windows 7?

#3
jolob

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I have the same problem. I run Vista with a HD3800 and latest drivers but the game still frezzes up every now and then. After a few times the whole system craches out and restarts my system to protect windows.

#4
Gorath Alpha

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If the video drivers that you are using now are problematic, then how many other drivers have you tried instead? 

The only thing I've seen as a repetaed answer to some problems with the Radeon 3870, is when some ATI partners (Power Color is one this does so) depart from the reference design and tech paperwork.  Some versions can't run with good stability at the default core speed and / or RAM speed, and need ATI Tray Tools running to DOWNCLOCK just a little bit. 

Gorath
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#5
Confucius44

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The 5750 uses more power than a 4870. My guess is that you're having a power supply problem. Check your PSU. If it's 300w, then that's your problem.

#6
Gorath Alpha

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Confucius44 wrote...

The 5750 uses more power than a 4870. My guess is that you're having a power supply problem. Check your PSU. If it's 300w, then that's your problem.

Where did you get amperage requirements to compare?  It would be a good reference site if it has more than just those two.

Gorath
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#7
eterna2

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Confucius44 wrote...

The 5750 uses more power than a 4870. My guess is that you're having a power supply problem. Check your PSU. If it's 300w, then that's your problem.


I am using a 600 W psu.

And I have tried with 9.10, 9.11, 9.12.

I have done a clean uninstall + driver sweeper (safe mode) + registry cleaner for each of the catalyst version.

I even constrained DAO to run on single core only. AND it is still crashing!!

Who fault is this? ATI or DAO??

I am so super frustrated!!

#8
Ken-Arok

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Hi

My Spec is Windows 7 ultimate 32 bit

PSU Tagan 900w

ATI HD XFX 5870

LED Samsung monitor 23inch

having the same problem too, my screen goes vertical black and white sometime brown, already tried using 9.10, 9.11, 9.12

more often if i hit alt+tab to see walkthrough in notepad, at first i thought the card is broken...i dont know you guys having the same problem too...was your screen went blank? but sometimes if i hit ESC or ctrl+alt+del, it works..sometimes it doesnt work...




#9
Gorath Alpha

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eterna2 wrote...

Confucius44 wrote...

The 5750 uses more power than a 4870. My guess is that you're having a power supply problem. Check your PSU. If it's 300w, then that's your problem.


I am using a 600 W psu.

And I have tried with 9.10, 9.11, 9.12.

I have done a clean uninstall + driver sweeper (safe mode) + registry cleaner for each of the catalyst version.

I even constrained DAO to run on single core only. AND it is still crashing!!

Who fault is this? ATI or DAO??

I am so super frustrated!!

Although I wanted some versification, because I am doubtful of the assertion, I should at least point out that "just any" generic power supply, without one or another quality brand name, may not be as good with its "500 watt" claims, as a good brand PSU that offers 250 actual, repeatable, continuous watts at all temperatures and under all circumstances. 

That being pointed out, the video driver doesn't stand alone.  It interacts with Windows, most particularly with the Direct3D APIs, and with various applications, such as this game.  You may need to reinstall Dx9 (and you must have that as well as Dx10 / Dx11, for Vista / Windows 7).  If that isn't the answer, you need to reinstall DA: O. 

Gorath
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#10
Luger_Gore

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Having the same problem, reinstalling both DA:O and the drivers solves nothing.

#11
Gorath Alpha

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Luger_Gore wrote...

Having the same problem, reinstalling both DA:O and the drivers solves nothing.

You ignored the suggestion of reinstalling Dx9.

G

#12
Luger_Gore

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I installed the latest DX9 update yesterday. Solved nothing either. Also I've tried all the AMD/ATI drivers from 9.6-9.12 and still the same issue.

#13
TRfore

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I have an ATI 3870 and it crashes 2 secs after loading a save game. It crashes heavy have to do a hard reboot. Screen goes completely black. Doesnt matter what save game i restart it crashes.

I have XP and quad core intel.

Also installed latest patch.

Anyone else have this problem?

#14
lizardglenn

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Confucius44 wrote...
The 5750 uses more power than a 4870.

^^  on what planet ? ?        hell it uses less than a 4850 
2 sites out of many that you can look at for info would be
http://www.xbitlabs....50_5.html#sect0
http://www.tomshardw...w-31704-15.html

16W idle and 86W under load means the 5750 can almost run fed via the 75 watt from the PCI Express slot,
which is the reason that the Powercolor Radeon HD 5750 Go Green wont need the additional 6-pin power connector
by undercuting the theoretical power consumption of the chip by about 13 percent.

as others have said just keep trying other older drivers or try the workarounds like underclocking till a new Catalyst version comes out that may fix the issue
just a thought but has anyone looked into the screen refresh rate thing that some Win7 users were having in some games as part of the issue ?

Modifié par lizardglenn, 28 décembre 2009 - 06:15 .


#15
eterna2

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Gorath Alpha wrote...

Although I wanted some versification, because I am doubtful of the assertion, I should at least point out that "just any" generic power supply, without one or another quality brand name, may not be as good with its "500 watt" claims, as a good brand PSU that offers 250 actual, repeatable, continuous watts at all temperatures and under all circumstances. 

That being pointed out, the video driver doesn't stand alone.  It interacts with Windows, most particularly with the Direct3D APIs, and with various applications, such as this game.  You may need to reinstall Dx9 (and you must have that as well as Dx10 / Dx11, for Vista / Windows 7).  If that isn't the answer, you need to reinstall DA: O. 

Gorath
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Using an OCZ StealthXStream 600W. And it is only 1+ (coming 2) year old.

I might try to install DX9 again. And maybe reinstall the chipset for my mboard too. I don't think DAO is corrupted thou. Becuz it was working fine with my old card.

#16
eterna2

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lizardglenn wrote...

Confucius44 wrote...
The 5750 uses more power than a 4870.

^^  on what planet ? ?        hell it uses less than a 4850 
2 sites out of many that you can look at for info would be
http://www.xbitlabs....50_5.html#sect0
http://www.tomshardw...w-31704-15.html

16W idle and 86W under load means the 5750 can almost run fed via the 75 watt from the PCI Express slot,
which is the reason that the Powercolor Radeon HD 5750 Go Green wont need the additional 6-pin power connector
by undercuting the theoretical power consumption of the chip by about 13 percent.

as others have said just keep trying other older drivers or try the workarounds like underclocking till a new Catalyst version comes out that may fix the issue
just a thought but has anyone looked into the screen refresh rate thing that some Win7 users were having in some games as part of the issue ?







Any links to this issue?? I dun really wanna tinker with my card becuz I know nothing with overclocking or underclocking.

#17
lizardglenn

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it is something to do with Win7 making things run at 59Hz instead of 60Hz even though CCC for example tells you it is 60

cant remember the place i saw it ages ago which even listed a few games & the problems it caused but a fix is here

http://forums.techpo...ad.php?t=100161

#18
Luger_Gore

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The refresh rate has nothing to do with the issue apparently. I've had to underclock my card by 100mhz on both the GPU and the card memory to get it to work. Crappy work around that gives you sub par performance in game. Drivers don't seem to help, Direct X reinstall doesn't seem to work. And the crux of the matter is it doesn't seem to be only an ATI/AMD issue.

#19
Herethos

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Only suggestion I can give from when I had a ati card, is to try and uninstall any application like Riva Tuner, ATI Tray tools or whatever.

#20
AngelDCX

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From everything I have read on the past several days about the game locking up with people who have ATI cards is the screen goes black and you have to do a hard restart in order to recover. I have a ATI 3870 and have been looking for an answer from bioware and nothing. The closest I have seen to a solution was to under clock the card:

http://social.biowar.../index/88792/14

hope that helps some, I know its not much a solution but at least from what I have read it allows you to play the game. I would give my first hand impression about it but I would rather wait to see if they patch the problem or at least acknowledge that there is a problem.

#21
Luger_Gore

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lol they haven't even responded to any tech requests I've seen posted. It takes forever for them to even respond to support tickets. We're talking WEEKS here. I guess they made all the money they needed and are moving on. Thx bioware!