2 réponses à ce sujet

[Niorah]

I'm posting this here in the hopes that anyone can point me in the right direction.

Back in 2009 upon first playing Mass Effect on my Xbox 360 I created an EA Account.

This year, having completely forgotten about it, I decided to play the entire Mass Effect saga on my pc, and I ended up creating another EA Account. Obviously as I tried to add my Xbox gamertag to the new account it told me it was already associated with another user.

Smart as I am, I decided to delete my old account, my intention being to finally be able to add my gamertag to the new account.

Now I cannot seem to be able to find the page where I can add the gamertag to my profile. And when I try to play ME 3 on the Xbox, the screen gets stuck in a loop "Checking Downloadable Content" and doesn't move anymore unless I physically stop the internet connection.

Can anyone help please? I just want my gamertag to be associated with my new account and for my game to start working again on my console...

[Just-Me]

There is no one here with access to member accounts. You must take that sort of thing up with a Game Advisor at EA Help (scroll down to Help, choose Bioware Game Support, and then select the Chatline).

[Niorah]

Thanks for letting me know, I was just wondering if there could be an easy, homemade solution without bothering them. I guess not. Off I go!