When treehouse announced an EU region store I was very happy because if my orders are shipped from an location inside EU I don't have to pay import taxes and customs.
But every time I order something and choose EU as location I still gets an US tracking number and gets to pay taxes and customs because it's from the US and the higher price of the "EU products" makes the end costs much higher...
So what is the point with the EU store if the products still are shipped from the US? <_<
EU region and shipping?
Débuté par
Tugga_gott
, sept. 27 2012 07:50
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#2
Posté 27 septembre 2012 - 07:54
rasmusvn
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The recent Mako litho that I ordered from the EU-store was shipped from the UK.
So they certainly ship from Europe.
So they certainly ship from Europe.
#3
Posté 27 septembre 2012 - 08:02
Tugga_gott
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My Mako was shipped from the US. But it's maybe because I also ordered the Liara screenprint?
But they should not list things in the EU store if they can't ship it from there...
Edit: My Attack Europe and Prothean Battle was also shipped from the US.
But they should not list things in the EU store if they can't ship it from there...
Edit: My Attack Europe and Prothean Battle was also shipped from the US.
Modifié par Tugga_gott, 27 septembre 2012 - 08:05 .
#4
Posté 27 septembre 2012 - 08:05
rasmusvn
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I assume you paid in euros? If so you should probably contact support since something must've gone wrong.
#6
Posté 27 septembre 2012 - 08:47
Bitharion
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Tugga_gott wrote...
My Mako was shipped from the US. But it's maybe because I also ordered the Liara screenprint?
But they should not list things in the EU store if they can't ship it from there...
Edit: My Attack Europe and Prothean Battle was also shipped from the US.
Samething here, I bought but the Mako and the screenprint and they are being shipped from the US.
I have a feeling that this will end with a lot of trouble with taxes and trying to fix it.
#7
Posté 29 septembre 2012 - 10:19
ShepN7
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I've also been stung by the ordering from EU store and shipped from US. Ended up costing more.
#8
Posté 01 octobre 2012 - 04:34
Bitharion
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Got my package today without any trouble as they declared the value as 1$ on the customs declaration, so I guess everyone should be safe this time at least.
#9
Posté 01 octobre 2012 - 07:15
Tugga_gott
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I also got my package today, also got the 1$ declared value, it works for me but it maybe not 100% correct way. I know many companies refuse to lower the declared value on an item, probably have to do with insurances.
