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[BioWare] : Can't Redeem Code for DLC


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#1
Plausible Prejudice

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 Hi. I purchased Dragon Age: Origins for the Xbox 360 a few weeks ago and it came with the Stone Prisoner and Blood Dragon armor DLC codes. I haven't tried to redeem the code until now, but it won't work. 

When I follow the instructions on the card, it says: 

1. From main menu, select 'Downloadable Content'
2. Select 'Redeem Code'
3. Follow the on-screen instructions

-------

But then it asks me to type the "25 digit code"

On the card, there are only 16 digits, 19 if you include the dashes in between (-). 

When I type all 16 characters, I hit "enter" but it says it's an invalid code. I am unable to type any dashes, as it won't allow me to use the dash key. 

I then tried redeeming the code via the Xbox dashboard. But it again asks me for my 25 digit code. 

So.. any ideas on how to redeem my code? It says on my card that both DLC codes are valid until April 30, 2010. 

Thanks.:mellow:

#2
Rebus_Sohal

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I unlocked my stone prisoner by logging into Dragon Age and doing it via their DLC downloader thing in the main menu as they are not Xbox live codes but EA store codes it seems.

Сообщение изменено: Rebus_Sohal, 29 Декабрь 2009 - 01:18 .


#3
slimeonline

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try doing it here: http://social.biowar...redeem_code.php

then when you log in on your game it should update and start downloading


#4
ConradGolly

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i have the same problem and did all that and it still didnt work

#5
Shadowofaith

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[sorry, double post]

Сообщение изменено: Shadowofaith, 30 Декабрь 2009 - 12:37 .


#6
Shadowofaith

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On the downloadable content page, press Y, this is the EA download code section.
This is what you need to use in order to get the 16 character codes to work. I do not know about the website, but this is the in-game solution

#7
shadowwolve666

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does it have to be lower cased or or capital letters?

#8
alekos14

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i have same prob it won't work either in the EA download section and when i do it on the website it says that the code has been already used...and damn i can't believe that the store i got it from could do such thing...

#9
Piter111101

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suck suck suck

#10
Rammelgans

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Same here online it gives me a damn code number and I should try later!

#11
Sketch_X

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I'm getting a 800700e8 code when trying to DL Stone Prisoner ... anyone have any idea what that is?  I cleared my cache and tried the website ... nothing seems to be working. 

#12
Pltdekker

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Sketch_X wrote...

I'm getting a 800700e8 code when trying to DL Stone Prisoner ... anyone have any idea what that is?  I cleared my cache and tried the website ... nothing seems to be working. 


Check this post. 

http://social.biowar...7/index/1167133

Been going on for a few days, still no reply from Bioware.

#13
Sketch_X

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Thanks Pitdekker, I'll post there :)

#14
hokyplyr4life

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Bought DAO Deluxe for pc and I cannot get the in game links to work on the downloadabkle content page. The make the sound but nothing pops up. ive Disabled my antivirus and my pop up blocker. Any ideas or a website i can try and redeem it on? Any help is appreciated.

#15
KLIANIZ-GAMEZ

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I bought the platnium version of dragon age: origins for the PS3 previously, and i can't seem to find any codes in the packaging to redeem, i was wondering id anyone knew were to look for them?

#16
OBakaSama

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What's a PS3 owner doing here? Get out! :P

Seriously though, if the console versions are similar there should be a leaflet(s) in the case with the code(s) printed on them, along with instructions about how to redeem the content.

If they're not there...well...they're not there. In which case I would ask if you bought the game new.

#17
KLIANIZ-GAMEZ

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yes; yes i did buy the game new. and the packaging promised me those code!!!
i just want my moneys worth man!
=(

#18
OBakaSama

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In which case I think your only recourse is to contact EA and explain to them your situation.

Links at the bottom of the page. Good luck.

#19
Sniper21987

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got the same problem look like a good seies so i brought it only for the codes not to work and cant redeem in game wont let me. am contacting ea

easupport@8-bit.com.au

u have to send em the copy of your recipe and the game codes that what i was told on the phone when i rang up to complain