Hahaha, I have to pretend, when characters call Alley beautiful or whatever, that they didn't actually say that. In those conversations I'm not really doing anything IC, so I tend pretend they went differently. In the fic, things are certainly different. The game doesn't know if a character isn't supposed to be hot, so it just assumes all PCs are handsome/beautiful and moves on. Can't really blame it for that.
It's always funny when I have Alley talk to Zev and he starts flirting with "the beautiful Grey Warden" and Alley in my head just wants to ask him if he's blind or drunk. The option doesn't exist, though, so I ignore those conversations IC-wise and write the fanfic versions accordingly.
(I understand some folks argue that Alley isn't really that ugly once they see the head morph for DA, but because she's not
grotesque or utterly deformed in the face, putting her in a visual format = some people will always go "Hey, that's not ugly!" but I can't really help that, either. I don't think she's hideous, but she's not meant to be a pretty girl.
Adding the scar tissue the head morph doesn't have helps a little, too.)
I guess I just accept that some parts of the game aren't going to synch with Alley's face. That's okay though... a
lot of things don't synch with Alley's face. XDD Except, apparently, things that break her nose or slice her up.