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[Orca813]

Hi all!

I just purchased a Premium Spectre Pack through the ME3 store for 240 Bioware points, but I never received the pack. The system says it checks for outstanding purchases, but never finds any. The Last Pack button is grayed out as well.

Who can I contact about getting this cleared up?

Any recommendations or help is appreciated!

Thanks

[Daveros]

EA Help is your best bet. https://help.ea.com/

They *might* help. They helped me the first time it happened, but don't acknowledge me any more. Good luck.