56 réponses à ce sujet

[V14d]

so the ATI Radeon 9550/ X1050 series isnt enough for this game huh?

[Gorath Alpha]

That's correct. No SM3 pixel shaders at all.     Hmmm?  Sorry, I made a mistake after answering you, when I scrolled upward.  I didn't notice that GeoBlack's question was three weeks old, sorry to everyone for grave-digging it after so long.

GeoBlack wrote...

same problem with HD5970 card and fresh drivers (((
on my old 4870X2 it worked without problems(((

In your case, there is some failure of communication between the driver, Direct3D, and the game's detection routines.  If you have tried more than one video driver, and still have gotten the same response, your copy of Dx9 may have gotten corrupted.  You can try to reinstall that next.  If the detection routine is still damaged after that, you have trouble with the game's own install, and must reinstall that.

It's a useful response that may help out if brought up in the SEARCH, so I won't delete the answer, despite the fact that  it probably will never be seen by GeoBlack!

Gorath

Modifié par Gorath Alpha, 31 décembre 2009 - 06:11 .

[juppeli]

My ****y laptop that costed 350euro with intels integrated x4500 can play the game while my less ****ier computer with radeon 9600pro can't....... That's ****.

[Gorath Alpha]

(From your previous complaint) 

"You've chosen to ignore the definition of "supported".  Theoretically,
the five year old Geforce 6200A has every feature and function that is
being implemented, but it is horrendously slow, as is every Intel
chip.  Neither the 6200, nor any Intel chip, gets any support.  Neither
one runs the game the way it was intended to run. 

"Even the minimum Geforce they named, the 6600 GT, is only officially
supported, but that doesn't allow the poor thing to run the game in an
enjoyable manner.  IMO, the practical minimum Geforce is the 7600 GT
named for Vista, and a 6800 PCIe Vanilla 256 MB for XP. 

"There simply isn't any six year old card that can run even the first notch
(Dx9.0"b") of SM3 pixel shaders. 

social.bioware.com/forum/1/topic/58/index/128343

"That's a list of various age Mainline Gaming cards in order of their
performance."

Gorath
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Modifié par Gorath Alpha, 30 décembre 2009 - 03:07 .

[Gorath Alpha]

Sorry to reactivate this already -- but I need it near the top for a bit just now.  I'm adding links to two (other) reference articles posted in this forum. 

This one decribes the basic components that a gaming system needs, and tells how to learn what components are inside of a Windows PC: 

social.bioware.com/forum/1/topic/58/index/509580

The next is only about the gaming video cards, themselves:

social.bioware.com/forum/1/topic/58/index/519461

Gorath
-

Modifié par Gorath Alpha, 31 décembre 2009 - 06:17 .

[WoWBask]

I currently have an Ati Radeon 9600 pro and is supossed to run the game with no problems but everytime I try to start playing with always give me this message. Isn't this video card good enough?

Thank you for advice.

[Gorath Alpha]

The Radeon 9600 is a Dx8+ card (SM2 only from Dx9,0"a"). No SM3 at all. It's a seven year old card design. Don't you think you've already gotten all you possibly could have out of it by 3 or 4 years ago?


Generational steps on the ladders

             ATI               nVIDIA 
2003     9n00            Ti-4n00
2004     - - -- -            FX 5n00
2005     Xn00             6n00
2005     x1n00           7n00
2006     HD 2n00        8n00
2006     HD 3n00         - - -
2008     HD 4n00         9n00 + 2n0
2009     HD 5n00         ---
2010                           Fermi

Modifié par Gorath Alpha, 19 mai 2010 - 07:40 .

[Gorath Alpha]

There's a current need for this at the top again.

[Gorath Alpha]

You have skipped right on past your problem somewhere in the thread, surely! I will scan through myself, now, but it should already be here, else I'd not have bothered bumping it recently.

(Later, in edit): I was right, and here the quote (my own)

The drivers do not have the magical ability to physically change the hardware.  They are, however, the easiest thing to change if  your system actually has a correct video card, but reports otherwise to the game.  The more likely cause in that situation is the Direct3D APIs have been corrupted, requiring the reinstall of Dx9.  Both Vista and Windows 7 require Dx9 to run this game, and a copy is provided for you on the game disk. 

If reinstalling video drivers and Dx9 do not cure the symptom for the owner of a PC with a proper card (be sure you understand the nomenclature of the video cards), then the game's own graphics files are bad, and the game must be reinstalled. 

P. S.  Regarding that "nomenclature", please see the RANKINGS list, and take note of the "n600" performance codes in the names of usable cards (600 and up as the last three digits). 

social.bioware.com/forum/1/topic/58/index/128343

Gorath Alpha wrote...

In your case, there is some failure of
communication between the driver, Direct3D, and the game's detection
routines.  If you have tried more than one video driver, and still have
gotten the same response, your copy of Dx9 may have gotten corrupted. 
You can try to reinstall that next (not Dx10, and not Dx11).  If the detection routine is still
damaged after that, you have trouble with the game's own install, and
must reinstall that.

Regarding the official requirements vis a vis video cards:

Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater (or this one is wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, and for better than "small" texture, the Radeon should be an X1650 XT or X1800 GTO).


Gorath
-

Modifié par Gorath Alpha, 19 mai 2010 - 12:23 .

[ahr2204]

Brand new computer today, does not recognise video card

ideas for a beginner

cheers

Modifié par ahr2204, 04 avril 2010 - 01:27 .

[Gorath Alpha]

PC Hardware Basics (and inventorying PC Components):
social.bioware.com/forum/1/topic/58/index/509580

"Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater" (or this one is wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, and an X1650 XT or X1800 GTO for full SM-3 pixel shader support)

P. S.  "New" has rather minimal meaning when PCs are priced from $300 all the way to $8000; so that for $300, all you get is junk for a video solution that isn't close to being as good as a four year old Gaming Purposed part. 

Modifié par Gorath Alpha, 19 mai 2010 - 11:45 .

[CrustyCat]

ahr2204 wrote...

Brand new computer today, does not recognise video card

ideas for a beginner

cheers

Depends of your video card.  If it's integrated video, forget it.

[Judge_Ghis]

ok just got the game laptop is from 2007 with a 5 month old copy of Windows 7 heres my specs as best as i can find them

Basic Hardware Specification Chart (Empty so far-Shamelessly stolen from Gorath, tyvm)

Processor Manufacturer: Intel
Processor Name (/ Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.)<--not sure but its Mobile Intel 945 Express Chipset Family
Processor Speed:  60? hz
Operating System / Service Pack:  Windows 7
Graphics Card: Ati / NVidia (nothing else will do)
System RAM: 256.00 MBs
Sound Card Manufacturer: Microsoft
Sound Card Model: the name is High Definition Audio Device


idk if thats all right  but let know if i can download somthing or fix something to get this game started

[Gorath Alpha]

NOTHING ELSE OTHER THAT ATI / NVIDIA, SORRY. Inexpensive hardware such as that was never meant to do any heavy work, such as gaming.  Intel graphics is featherweight, no strength there at all. 

Modifié par Gorath Alpha, 06 avril 2010 - 07:42 .

[Judge_Ghis]

is there a way to disable video card checker ?

[Gorath Alpha]

You could possibly have traded the game in for something featherweight, to match that video hardware, like Bejeweled.

Modifié par Gorath Alpha, 18 avril 2010 - 01:02 .

[jaymon1993]

hi i just brought the fist dragons age and for some reason it says that Failed to detect a supported video card" what should i do i have windows XP

[Gorath Alpha]

jaymon1993 wrote...

hi i just brought the fist dragons age and for some reason it says that Failed to detect a supported video card" what should i do i have windows XP

If you have a laptop, you have to try trading the game back for something easy to run, like Bejeweled, WoW, or MahJong.  For a Desktop, you have the option to upgrade the video card. 

PC Hardware Basics (and inventorying PC Components):

social.bioware.com/forum/1/topic/58/index/509580

Video Card Rankings (DA: O):

social.bioware.com/forum/1/topic/58/index/128343

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater (or this one is wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO) for medium or better textures)

Intel doesn't maker any real video cards. 

Gorath
-

Modifié par Gorath Alpha, 19 mai 2010 - 07:03 .

[pumpum]

First off I'd like to say I already have Bejeweled (okay that's a lie but I'm not trading in this game for it and a few pints). I have my new computer with a decent spec in pieces ready to be built as soon as my os arrives in the post (pirate os downloads in a few hours [not that I know because I purchase all my software from the shops as well as all my music], where as it takes 5 days to deliver win7 from some cheap website.. No wonder people turn to torrent..), but I wanted to play this now on my craptop. Spec is reasonable. Okay it's pretty ****. But it runs WoW fine.. And my gfx is 256mb so technically this should run.. It's integrated (reference to 'pretty ****') so does this mean that I can't run Dragon Age? Chip is 'Mobile Intel 945 Express'. I'll try reinstalling dx9 now.



BTW if people can't run this game, trade it in for WoW. Never a dull moment, in fact it'll change your life. Say good bye to that **** who should be in the kitchen making a sammich. Say good bye to that wanker of a boss you have in your career you've worked your whole life working towards, and lastly, say good bye to your dick head friends. No other game will blow your mind so bad it ruins your life. It's good ****

[Gorath Alpha]

You named many good reasons to avoid WoW.  I already covered everything you needed to know about Dragon Age vs. whatever Low Quality video junk you want to use.  An actual video card made by someone whose engineers really understand games and gaming is required.  Intel isn't in that class, only ATI and nVIDIA are. 

Modifié par Gorath Alpha, 20 mai 2010 - 01:14 .

[Ybot]

I know this post is a few months old. But in case someone else is having this problem with a supported video card...

I discovered my Direct3D Acceleration had somehow gotten turned off under DirectX.
For those who don't know how to check this:
1. Click Start
2. Select Run
3. Type dxdiag then hit enter
4. Go to the Display tab
5. In the middle under DirectX Features you'll see Direct3D Acceleration
6. If it says Disabled, press the Enable button then run the Test

This may fix your problem.

[MeganChiller]

Why let me go through all this Install and Profile stuff, THEN say I gotta get a new Video Card? Tell me at the begining. Makes me just wanna uninstall and forget it.

[SSV Enterprise]

...they let you know the system requirements on the box of the game. If you were too lazy or ignorant to check and make sure that your computer met them, that's your problem, not BioWare's.

[Gorath Alpha]

MeganChiller wrote...

Why let me go through all this Install and Profile stuff, THEN say I gotta get a new Video Card? Tell me at the begining. Makes me just wanna uninstall and forget it.

Allow me to suggest a possible scenario that might fit.  Let's say that you were in a store such as B_st Buy, and they had this game on sale there.  You went in there to get something else, you haven't been using your PC for games lately, but it is the PC version you are thinking about now.  You turn the box over, read all the good stuff, and then you spot the label warning about minimums. 

You knew you would eventually have to upgrade, and hoped to put it off, but this game demands more.  But the store you are in isn't a good place to get video cards from.  They overcharge seriously, so you decided to buy online long ago.  This day, you buy the game to take advantage of the sale price.  When you get home, you run the install in order to view the Readme File, and have time to kill, so you let the process run to completion. 

No, you can't "run" the game yet.  So, you go online and visit Newegg, and they have a lot of HD 5670 video cards, which suit you just fine:

www.newegg.com/Product/ProductList.aspx

This one in particular looks good:

www.newegg.com/Product/Product.aspx

It's $65 after the rebate, plus a low $5 shipping cost.

I don't claim that to be WHY the test for SM3 Shader compatibility is performed in the launcher, but it does make for a possible reason, so your complaint isn't acceptable to me, even if the warning label wasn't clear enough to suit you. 

P. S.  The freedom to remove a current graphics card, if there is one, and replace it with another, is almost totally in the realm of desktop PCs in standard tower enclosures.  Fewer than 1% of laptops have any way to get into the inside and perform upgrades in there to either the CPU or the GPU, and some of the smaller non-portable PCs make using add-on cards far more difficult than is practical for use in game playing. 

Modifié par Gorath Alpha, 06 octobre 2010 - 07:37 .