Not able to create player profile. Help?
#1
Posté 23 octobre 2012 - 09:32
But I am always logged in on the same account while playing the game.
How can I fix it?
#2
Posté 24 octobre 2012 - 12:15
#3
Posté 28 octobre 2012 - 12:32
#4
Posté 28 octobre 2012 - 01:16
help.ea.com/
There is ZERO aid that any of your fellow gamers can give in curing your account problem, and very little that Jeff or Jesse can do about it, either.
Modifié par Just-Me, 29 octobre 2012 - 03:41 .
#5
Posté 29 octobre 2012 - 10:31
In fact, the second guy said he was going to "escalate this issue" and get their "expert team" to talk to me via email right before suddenly having "connection issues" on their end and the chat dying (and I have yet to hear from this fabled expert team as well).
Needless to say, I am impressed
#6
Posté 30 octobre 2012 - 02:02
This procedures are incredibly annoying for the consumers.
EA/Bioware should really consider a new system to store the data, or redesign the way that data is given to the players.
#7
Posté 11 novembre 2012 - 06:22
All that's happened so far is EA customer support has emailed me (with what look like automated/preformatted letters) containing links to FAQs which might relate to my problem. The FAQs haven't helped or really addressed the problem.
What's funny is, the first couple emails said something like: "We notice your case is still open and we haven't heard from you in a while!", so now I'm posting short notes stating things like "still unresolved; no contact from expert team" for fear of EA deciding to close the case because of "inactivity" or some such nonsense. Not that I was told to do anything other than sit and wait and watch my email because that expert team was coming for me. This is like a month old problem at this point.
Joy.
#8
Posté 13 novembre 2012 - 05:35
#9
Posté 16 novembre 2012 - 02:56
Jesse.Reid wrote...
For those of you having problems, did you play Dragon Age 2 before playing Origins?
Briefly. But why should that matter? Can the issue be fixed?
#10
Posté 16 novembre 2012 - 02:58
Just-Me wrote...
The real, official account help is on the EA Help pages.
help.ea.com/
There is ZERO aid that any of your fellow gamers can give in curing your account problem, and very little that Jeff or Jesse can do about it, either.
I have contacted them around 3 times now and they just keep 'escalting it' and say they will contact me via email. But it's been weeks now and nothing...
#11
Posté 16 novembre 2012 - 04:48
Jesse.Reid wrote...
For those of you having problems, did you play Dragon Age 2 before playing Origins?
In my case, no.
#12
Posté 16 novembre 2012 - 11:50
Riverdaleswhiteflash wrote...
In my case, no.
You have 3 different Dragon Age profiles make sure you are selecting the right one.
#13
Posté 16 novembre 2012 - 11:51
TristanHawke wrote...
I have contacted them around 3 times now and they just keep 'escalting it' and say they will contact me via email. But it's been weeks now and nothing...
Can you send me an PM? I think I know the cause of your issue but it involves changing some things on your account and that is best done privately.
#14
Posté 17 novembre 2012 - 01:13
Jesse.Reid wrote...
Riverdaleswhiteflash wrote...
In my case, no.
You have 3 different Dragon Age profiles make sure you are selecting the right one.
Three? I only see one.
#15
Posté 17 novembre 2012 - 06:53
#16
Posté 17 novembre 2012 - 12:24
I played da2 before 1 and can see only my profile from da2 but not from da:o
#17
Posté 18 novembre 2012 - 01:37
Jesse.Reid wrote...
For those of you having problems, did you play Dragon Age 2 before playing Origins?
Nope, don't even own DA2.
#18
Posté 18 novembre 2012 - 05:47
#19
Posté 19 novembre 2012 - 08:36
#20
Posté 19 novembre 2012 - 09:52
#21
Posté 20 novembre 2012 - 01:28
the requested player does not have any Dragon Age data uploaded"
what does that mean?
I get this message when I leave my game via "player profile" "on line profile"
My characters have been up loaded though.
also why is there is such a problem connecting to the "Dragon age servers" ? I also keep getting bumped off during my games which is a problem if this occurs during a scene change.
#22
Guest_Xalazarr_*
Posté 22 novembre 2012 - 07:15
Guest_Xalazarr_*
#23
Posté 22 novembre 2012 - 07:36
Modifié par Gorath Alpha, 23 novembre 2012 - 01:20 .
#24
Posté 23 novembre 2012 - 07:37
#25
Posté 26 novembre 2012 - 06:55





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