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Banning people over a glitch because it's "unfair" is not plausible


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#101
Bryan Johnson

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Zero132132 wrote...

Bryan, I don't mean to be rude, but you should probably remember that this is the internet, and most people aren't going to change their minds just because someone posts a rational, coherent set of reasons that they're wrong. The bull**** hate for the QA team isn't going to dissipate, even if it absolutely should.

Maybe NDA prohibits talking about this too, but how well do people comment out their coding and **** in the video game industry? It seems like for bugfixing, it'd be great to detail what a specific bit of code was doing, but comments can be really time consuming. With the deadlines you guys have to meet, is that something that often ends up falling by the wayside a bit? Are a lot of the problems unrelated to that, and more related to using a game engine designed around single-player for a multiplayer mode?

Just curious.


I am well aware, its not those people I am after, it is the rational ones I wish to give more knowledge to.

Comments are present in the code base, you also have to consider you are using someone elses technology. IE we use Unreal Engine 3, so we have to use code that Epic wrote. You also have many different styles of code that you can write, the industry isn't "mature" (programming) as there are universal standards. I mean look at coding standards the industry as a whole cant even comment on what is correct for capitalization. 

Sure some stuff is not as well documented as well as it could be, but once again this is universal.

#102
comrade8472

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Bryan Johnson wrote...

Yes we did

As for writing software on a calculator, lets say now you have 1million lines of code and a system 200 people have worked on. You now have to write what you did to interface what someone else did, and lets say for one reason or another that person isn't available.

1) Yes it does matter, it is called velocity, especially when there are other priorities
3) Can't comment on this one too much NDA
4) If something affects 10 users vs affecting 100k users
5) Please see previous post of mine

I have answered that question in my Q&A thread called "Meet Bryan"

oh  right forgot it was in patch notes

ah so that' sound like  fun. and a mess.

1) ok thank you... I guess it does matter on how  quickly it'll get done.
3) NDA = hear that alot Image IPB   so I'm guessing it's also against NDA to say what is in the NDA. (would be surprised if it wasn't)
4) ah Image IPB thanks
5) in  this thread if so i think I read it...

oh missed that entirely Image IPB  cool I'll look through that in a bit.  


is the corner peeking and shooting bannable offence???  (being in a corner so that you can shoot and see the foe. but they can't hit you)

#103
Xaijin

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This topic is stupid and you should feel stupid.

Also the logic stated herein is exactly why dungeon defenders went from successful launch to ghost town.

#104
Bryan Johnson

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comrade8472 wrote...

Bryan Johnson wrote...

Yes we did

As for writing software on a calculator, lets say now you have 1million lines of code and a system 200 people have worked on. You now have to write what you did to interface what someone else did, and lets say for one reason or another that person isn't available.

1) Yes it does matter, it is called velocity, especially when there are other priorities
3) Can't comment on this one too much NDA
4) If something affects 10 users vs affecting 100k users
5) Please see previous post of mine

I have answered that question in my Q&A thread called "Meet Bryan"

oh  right forgot it was in patch notes

ah so that' sound like  fun. and a mess.

1) ok thank you... I guess it does matter on how  quickly it'll get done.
3) NDA = hear that alot Posted Image   so I'm guessing it's also against NDA to say what is in the NDA. (would be surprised if it wasn't)
4) ah Posted Image thanks
5) in  this thread if so i think I read it...

oh missed that entirely Posted Image  cool I'll look through that in a bit.  


is the corner peeking and shooting bannable offence???  (being in a corner so that you can shoot and see the foe. but they can't hit you)



No it's a game mechanic, same as reload canceling it is there on purpose for "high level" play.

#105
Draining Dragon

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Bryan Johnson wrote...

There was a serenity quote I wanted to use here.


"I can kill you with my mind."

#106
xsdob

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It's not a glitch, it's cheating, plain and simple. You are using a bug in the program to get massive amounts of points illegitimately, making enemies die with one hit kills in a much more exceed amount than is allowed, and are doing so multiple times.

Doing it once is a mistake, doing it a bunch of times every match is obvious malicious intent. Same rules as drunk driving and killing someone, do it once and it's an accident, do it a bunch of times and **** you your going to prison where you can complain to the guards how it's unfair that you were put here for doing something everyone else is capable of doing.

#107
comrade8472

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Bryan Johnson wrote...

comrade8472 wrote...

Bryan Johnson wrote...

Yes we did

As for writing software on a calculator, lets say now you have 1million lines of code and a system 200 people have worked on. You now have to write what you did to interface what someone else did, and lets say for one reason or another that person isn't available.

1) Yes it does matter, it is called velocity, especially when there are other priorities
3) Can't comment on this one too much NDA
4) If something affects 10 users vs affecting 100k users
5) Please see previous post of mine

I have answered that question in my Q&A thread called "Meet Bryan"

oh  right forgot it was in patch notes

ah so that' sound like  fun. and a mess.

1) ok thank you... I guess it does matter on how  quickly it'll get done.
3) NDA = hear that alot Image IPB   so I'm guessing it's also against NDA to say what is in the NDA. (would be surprised if it wasn't)
4) ah Image IPB thanks
5) in  this thread if so i think I read it...

oh missed that entirely Image IPB  cool I'll look through that in a bit.  


is the corner peeking and shooting bannable offence???  (being in a corner so that you can shoot and see the foe. but they can't hit you)



No it's a game mechanic, same as reload canceling it is there on purpose for "high level" play.


ok Image IPB

since it was in the op and I didn't know what BW stance was I thought I'd ask..Image IPB

#108
Sinnerj117

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Astartes Marine wrote...

OperatingWookie wrote...
You have no rights. Play nice.

Ahh, the Bungie forum slogan.  ^_^


I thought it was *ahem* "KEEP IT CLEAN"

^_^

#109
Maker MEDA

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It's Bioware first time multiplayer out, give them some slack. But yeah, the glitch is killing the game pretty bad for those of us who want to play it without cheating.

Hard enough trying to find a platinum game as is, even harder with the glitch now.

#110
Chala

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Bryan Johnson wrote...

El_Chala_Legalizado wrote...

Bryan Johnson wrote...

Azrael 007 wrote...

k1ngl1ves wrote...

Bryan Johnson wrote...

I do not believe we have taken a stance on the 6/6/6/6/6 glitch but I could be wrong. We are asking people to respec or promote. I am going to be talking to one of our teams on monday to see if we can take all those kits that are affected by this and return all the talent points to re-allocate. Having a 6/6/6/6/6 character will not get you an automatic ban, we realize it is a glitch and not an exploit (like the missile "glitch" is).


Re-allocate would be cool with me, but what of the non-BSN people?  Splash Screen...?:?

I too have wondered why they don't splash screen more about important things. Like, informing people to report missile glitchers or the weekly balance changes. If it wasn't for the forums, I wouldn't even know about most of them.


Splash screens aren't as easy as one would think, especially given that they have to be localized.

Talking about localizations...
Can I translate some parts of the game?
Because there are some stuff in Spanish that makes me want to burn the first entity I see :bandit:


Pass along what they are, and what the english equivilant is (so I can look it up in the database) and I will follow up with our localization manager to see if we can update them.

I'll send you a PM about it.

#111
jerrmy12

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Bryan Johnson wrote...

jerrmy12 wrote...

hey, i have an idea, unban people from ban waves 2-4, instead of a straight ban, give people a warning, no matter what they did, and/or fix the store so people don't have to exploit glitches to get some ultra-rares.
problems solved.


1. maybe sum ppl don't go on the forums
2. warning is STILL better
3. actually read my last part, fix the store so people don't have to exploit glitches to get some ultra-rares
4. if you don't the playerbase WILL keep shrinking.
5. if i ever get banned i will kill myself, over 1000 games over 500 VERY painful hours of the crappy store.

#112
DHKany

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The OP makes me laugh. SO HARD.
Here comes this guy saying that people abusing the missile glitch shouldn't be banned because everybody can do it!
And I find it so funny how people think that fixing this glitch is so easy. How about you go to Bioware and fix it if its SO EASY.

#113
darkchief10

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well a break well enjoyed, good read on bryan's part
10/10 would read again.
Op: grow up
now back to mp for me

Modifié par darkchief10, 27 octobre 2012 - 02:38 .


#114
cowwy

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jerrmy12 wrote...

Bryan Johnson wrote...

jerrmy12 wrote...

hey, i have an idea, unban people from ban waves 2-4, instead of a straight ban, give people a warning, no matter what they did, and/or fix the store so people don't have to exploit glitches to get some ultra-rares.
problems solved.


1. maybe sum ppl don't go on the forums
2. warning is STILL better
3. actually read my last part, fix the store so people don't have to exploit glitches to get some ultra-rares
4. if you don't the playerbase WILL keep shrinking.
5. if i ever get banned i will kill myself, over 1000 games over 500 VERY painful hours of the crappy store.


1. They take that into account when dishing out punishment.
2. Debatable, and they do warn people, it depends on the severity of their "crime", so to speak
3. They can't "fix" the store because nothing is broken. It's simple probability and saying people "need" to cheat to get ultra rares is a little dramatic, don't 'cha think?
4. It'll probably shrink regardless, but people here will keep at the very least a small community going
5. That's an interesting thing to state on a forum, if you are that invested in this game where being banned would cause thoughts of suicide, than you need professional help (I'm not joking about this). However I'm assuming you're kidding and using everyone's favorite literary device, hyperbole.

#115
Bolo Xia

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master of blowing things out of proportion.

you cheated and got caught doing it, now you are trying to place blame everywhere else except for where it belongs... which is on you the cheater.

BW has stated what is considered to be cheating.

btw your examples are mind blowing and not even close to accurate, i imagine you must have been banned and are reaching for anything.

break the rules suffer the consequences, it is like this in every part of the world and not all the rules are the same.

btw im nearing a full manifest and i have not needed to cheat, nor farm FBW, and i have not bought packs. true i do play more than most people, but the funny thing is most my credits have come from silver games. because i play for fun... you know why games exsist in the 1st place.

also blaming the store for a reason to cheat is just... that is just like... the lamest thing i have ever heard.

edit: i forgot to add that in most countries ignorance of the law is not an excuse, it is the person responsibility do inform themself of the laws. (in the case of this game it is rules) 

Modifié par Bolo Xia, 27 octobre 2012 - 02:50 .


#116
Bryan Johnson

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jerrmy12 wrote...

Bryan Johnson wrote...

jerrmy12 wrote...

hey, i have an idea, unban people from ban waves 2-4, instead of a straight ban, give people a warning, no matter what they did, and/or fix the store so people don't have to exploit glitches to get some ultra-rares.
problems solved.


1. maybe sum ppl don't go on the forums
2. warning is STILL better
3. actually read my last part, fix the store so people don't have to exploit glitches to get some ultra-rares
4. if you don't the playerbase WILL keep shrinking.
5. if i ever get banned i will kill myself, over 1000 games over 500 VERY painful hours of the crappy store.


The entirity of your post seems to sum up to "Ignorance is an excuse" when any of the warnings we provide are more than sufficient. 
Fix the store in what way, because it doesn't work how you expect it to, it is broken? The best analogy I can think of is, I work hard to buy a car but it isnt the best car available so I am perfectly justified stealing a car? Then when I get caught they will just tell me not to do it again. 

Yah your right when we ban people the player base will shrink, that is math. I would rather have a smaller player base of non cheaters than a player base of base that is mixed.

I mean if you are cheating yourself everything then what does that earn BioWare as a company? Certainly not any profit from buying card packs, not the appearance that we deal with people who break our rules. All it costs us is money we are paying for servers for these players to continue to break our rules. This certainly feels like a very much win-lose scenario.

If you have a gripe against me because I banned you 2 days ago, then please take a step back and think.

Modifié par Bryan Johnson, 27 octobre 2012 - 02:46 .


#117
Rip504

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Does he get paid to write software? Does he charge us for a fully functional game,that happens to not be as advertised? It is your job,and BW seems contempt to release broken content. Or is BW unhappy with ME3MP? If not(If BW is Happy) then yes from an outside and inside view BW is contempt to give us the broken content. Or am I mistaken and BW is unhappy with the quality of content they are releasing?

Test it fully. If you are,then maybe you should think about hiring me as a tester.!.:D I will take all blame for any glitch after that. As an obvious statement,the current BW testers have failed repeatedly. Unless BW is aware of these issues before release and are contempt to release it. Then they have not failed. An opinion,not an insult.

We are not asking for weekly patches. We are asking for a patch to fix broken issues. It may come in the form of more then one,but if one would completely test their product and not release it until the bugs have been dealt with. BW would not have this negative feedback.

Simple question. Why does BW release broken.glitchy,and/or buggy content? Because BW job is hard and I can not do it? LoL that is an unacceptable answer. I pay you for a specific product. Once I get my hands on it,I realize this is not what I paid for. Voiding any agreement we may have had. You did not advertise this product as "may contain multiple bugs/glitches/broken issues." anywhere at anytime. Which is not the case,nor does it say in the agreement that these issues are a part of the agreement. Hence the agreement is void and you are illegally banning players. No?  tos.ea.com/legalapp/WEBTERMS/US/en/PC/#section3
help.ea.com/article/uo-terms-of-service

Also MP is not free. So is free DLC really free when you have to pay to play online? A player has to pay to play online to access this free content? If I am paying to access it,how is it free? Maybe it does not have an additional charge yea,but it is part of the MP experience. Which is not free.

Modifié par Rip504, 27 octobre 2012 - 02:47 .


#118
reioni

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Draining Dragon wrote...

Bryan Johnson wrote...

There was a serenity quote I wanted to use here.


"I can kill you with my mind."



LOL <3 Vekk
volus = fat asura?

#119
Guest_Jiovanie-_*

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Arguing for the right to use exploits simply because the exploits are available is a weak argument. I cannot comprehend how some of the people on these forums seem to lack the ability to argue a point. You're not going to persuade anyone by using the childish reasoning of, "It's there."

Just because you have teeth doesn't give you the right to bite someone. That's common sense.

#120
shumworld

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jpraelster93 wrote...

Dont kid yourself bioware has the resources to fix it but ea isnt willing to shell out 40,000 for them to try until they get it right 

It's a conspirancy!

#121
sclera

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is the corner peeking and shooting bannable offence??? (being in a corner so that you can shoot and see the foe. but they can't hit you)


Bryan I have a question, is firing my gun a bannable offence??? (pointing at the enemy and shooting)

#122
PoetryAvenger

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Rip504 wrote...


Does he get paid to write software? Does he charge us for a fully functional game,that happens to not be as advertised? It is your job,and BW seems contempt to release broken content. Or is BW unhappy with ME3MP? If not(If BW is Happy) then yes from an outside and inside view BW is contempt to give us the broken content. Or am I mistaken and BW is unhappy with the quality of content they are releasing?

Test it fully. If you are,then maybe you should think about hiring me as a tester.!.:D I will take all blame for any glitch after that. As an obvious statement,the current BW testers have failed repeatedly. Unless BW is aware of these issues before release and are contempt to release it. Then they have not failed. An opinion,not an insult.

We are not asking for weekly patches. We are asking for a patch to fix broken issues. It may come in the form of more then one,but if one would completely test their product and not release it until the bugs have been dealt with. BW would not have this negative feedback.

Simple question. Why does BW release broken.glitchy,and/or buggy content? Because BW job is hard and I can not do it? LoL that is an unacceptable answer. I pay you for a specific product. Once I get my hands on it,I realize this is not what I paid for. Voiding any agreement we may have had. You did not advertise this product as "may contain multiple bugs/glitches/broken issues." anywhere at anytime. Which is not the case,nor does it say in the agreement that these issues are a part of the agreement. Hence the agreement is void and you are illegally banning players. No?  tos.ea.com/legalapp/WEBTERMS/US/en/PC/#section3
help.ea.com/article/uo-terms-of-service

Also MP is not free. So is free DLC really free when you have to pay to play online? A player has to pay to play online to access this free content? If I am paying to access it,how is it free? Maybe it does not have an additional charge yea,but it is part of the MP experience. Which is not free.


Purchasing either software or a video game with the expectation that it will be entirely bug- and glitch-free is simply ridiculous, as is expecting playtesters to find absolutely everything wrong with every bit of code before it's had the chance to pass into consumer hands. I think we can all safely assume that the size of staff on the relevant team is many orders of magnitude smaller than that of the entire playerbase.

Modifié par PoetryAvenger, 27 octobre 2012 - 02:54 .


#123
genocidal villain

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Bolo Xia wrote...

master of blowing things out of proportion.

you cheated and got caught doing it, now you are trying to place blame everywhere else except for where it belongs... which is on you the cheater.

BW has stated what is considered to be cheating.

btw your examples are mind blowing and not even close to accurate, i imagine you must have been banned and are reaching for anything.

break the rules suffer the consequences, it is like this in every part of the world and not all the rules are the same.

btw im nearing a full manifest and i have not needed to cheat, farm FBW, and i have not bought packs. true i do play more than most people, but the funny thing is most my credits have come from silver games. because i play for fun... you know why games exsist in the 1st place.

also blaming the store for a reason to cheat is just... that is just like... the lamest thing i have ever heard.


Where has the assumption of me being banned come from? I'm not even banned. I already maxed out majority of the manifest besides the UR and uncommons. I just disagree how they are making the multiplayer community smaller and smaller for perma banning people over their mistake. I'm literally going into either empty lobbies or lobbies with arrogant ****s kicking me for not having a mic or having a level 1 Cerberus Harrier.

#124
cowwy

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Rip504 wrote...


Does he get paid to write software? Does he charge us for a fully functional game,that happens to not be as advertised? It is your job,and BW seems contempt to release broken content. Or is BW unhappy with ME3MP? If not(If BW is Happy) then yes from an outside and inside view BW is contempt to give us the broken content. Or am I mistaken and BW is unhappy with the quality of content they are releasing?

Test it fully. If you are,then maybe you should think about hiring me as a tester.!.:D I will take all blame for any glitch after that. As an obvious statement,the current BW testers have failed repeatedly. Unless BW is aware of these issues before release and are contempt to release it. Then they have not failed. An opinion,not an insult.

We are not asking for weekly patches. We are asking for a patch to fix broken issues. It may come in the form of more then one,but if one would completely test their product and not release it until the bugs have been dealt with. BW would not have this negative feedback.

Simple question. Why does BW release broken.glitchy,and/or buggy content? Because BW job is hard and I can not do it? LoL that is an unacceptable answer. I pay you for a specific product. Once I get my hands on it,I realize this is not what I paid for. Voiding any agreement we may have had. You did not advertise this product as "may contain multiple bugs/glitches/broken issues." anywhere at anytime. Which is not the case,nor does it say in the agreement that these issues are a part of the agreement. Hence the agreement is void and you are illegally banning players. No?  tos.ea.com/legalapp/WEBTERMS/US/en/PC/#section3
help.ea.com/article/uo-terms-of-service

Also MP is not free. So is free DLC really free when you have to pay to play online? A player has to pay to play online to access this free content? If I am paying to access it,how is it free? Maybe it does not have an additional charge yea,but it is part of the MP experience. Which is not free.


Bryan might respond to this as well, but I would like to reiterate what he said earlier.

They fixed the original missile glitch.

People like you keep saying that they are not doing their job, and that they don't care about the game, and make every ridiculous claim, but the fact of the matter is that they are VERY OBVIOUSLY working on the issues. They've stated multiple times that they are working on fixing these issues but they have to test them and go through certification processes that are both expensive and time consuming, so they try to get the most bang for their buck, by releasing patches with more than just "Fixed an issue where players could use infinite missile launchers".

Also take that legal argument to a court of law. Tell me how that goes for you. I don't claim to be a legal expert, but I'm pretty sure you've recieved the product that you've paid for.

#125
Void_Macabre

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Ok first off Im not even going to read OP's full post. Just because its foolish. That's like saying its unfair to commit crime because it exists.

Secondly, People need to realise something and Im sure the mods have said this many times but its very true, fixing a games glitchs/bugs no mattwer how minor can be almost impossible without rewriting most of the games codebase, Ive worked in C++ game programming for 4 years now, and its very true.

Also @ Bryan Just want to say I think for the most part you and the rest of Bioware stafff do a great job, you shouln't even waste your time replying to OP's nonsense.

EDIT: Also Id like to point out because of the complexity of fixing glitchs its actully common practice in Multiplayer games for Devs to bann people who abuse them. World Of warcraft, Team fortress 2 are 2 primary examples of this.

Modifié par Void_Macabre, 27 octobre 2012 - 02:57 .