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Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)


2701 réponses à ce sujet

#2476
PanamaRed

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I too am having the same problem. I am a little frustrated in that if I wanted an online game, I would have purchased one...

#2477
Glorf11

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bought the Ultimate editon from steam and all the dlc content doesn't work, having forked out the cash for this i'm a little pissed to discover i'd have been better off to save my money and not buy the dlc, if i cant fix it i wont ever be buying bioware game after this

#2478
StarSniper

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This is simply dumb...It will let me create a new char while logged in, altho all my DLC won't be available...Servers work fine as long as you don't attempt to utilize the extras you paid for...Now ain't THAT a thing to ponder?!?

#2479
adanedel

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Ok, yesterday I could play but now all DLCs are Unathorized again.... So its my problem of is problems of the bioware servers? ( ithink some like that I read)
When bioware will fix this *** s**** of bug for the steam users

Modifié par adanedel, 09 avril 2011 - 12:06 .


#2480
RocYourFace

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Well, none of my stuff is unauthorized but now my character is stripped naked from her armor and weapon due to it being part of the DLC stuff. I hope they get this fixed. I would love to be able to finish my game /sigh.

#2481
Earthlust

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adanedel wrote...

Ok, yesterday I could play but now all DLCs are Unathorized again.... So its my problem of is problems of the bioware servers? ( ithink some like that I read)
When bioware will fix this *** s**** of bug for the steam users

I'm getting the same issue, and not a Steam user here.  ;(

#2482
Publius of NV

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I'm getting the same error, trying to resume an Awakenings game I started yesterday. Not a Steam user.

#2483
Xyzandra

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Having the same issue.

Modifié par Xyzandra, 09 avril 2011 - 12:52 .


#2484
sinn3r

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sinn3r wrote...

Just chatted with a supporter via LiveChat and he stated the following:

[..]
Miguel: Though currently we are dealing with a temporary
issue with these DLCs [..]
[..]
Miguel: As I said this may be the result of the temporary
issue that we are facing with the game [..]
[..]
Miguel: In that case, I would suggest you to please wait
for a few days while we are working on this issue to get it resolved.
[..]

Selfquote. Just be patentient. This will get fixed.

And if you would torrenting this game, it would be the same: No authentification server up, no dlc.

And the basic game is playable nonetheless. So calm down.

#2485
Imrahil_

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please wait for a few days while we are working on this issue to get it resolved.


A few days?  Seriously?

#2486
Xerihae

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Also getting the issue with The Stone Prisoner and the Blood Dragon Armour DLC showing as (Unauthorized), though everything else like the Lucky Stone and Embri's Pockets is working. Kinda a problem cause all three of my characters use this DLC and I can't load any of my games!

#2487
gruedragon

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So the recommendation is to wait a few *days* before I can play the game I paid for?

#2488
Xyzandra

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Try playing without logging in. It worked for me.

Bizarre I know.

#2489
nfbreitner

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Xyzandra you're brilliant. Worked fine. No login and it all works. Go figure.

#2490
Wife of Bath

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Thanks Xyzandra. Think I'l play logged out from now on.

#2491
Guest_Hanz54321_*

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Looks like I'm a little late, but my response in the DAO General Forums thread was . . .

The temporary solution to this problem is to play logged off. That's what I've been doing.

But it is a pain in the neck, I feel everyones pain.

I suspected it was a server issue or recent technical glitch that has creeped into EA's system. RaenImrahl seems to have confirmed that.

I'm confident this is one thing they'll fix eventually as it affects DAO playability. If people can't enjoy their playthroughs on DAO, they'll quit. And with no end game save to transfer to DA2, those same people won't buy DA2. In short, this issue affects the sales of TWO games.

Money rules all and this bug will hit EA in the pocket book if they don't fix it. So they'll fix it.

#2492
crippledoak

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i doubt they'll fix it soon i cant play at all none of my dlc are workin they are all loaded and i did several play thrus now i cant even play logged in or not all my dlc's are now unauthorized...havin same issues with DA2 as well.....for 2 weeks now this has been a major problem and it aint my system thats the problem ive triple checked and had others check it as well......i doubt its a problem that will be fixed soon...but they will keep taken our money anyway.....

#2493
raziel2002

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WTF? all my save games use the dlc I got with the game in the first place... so I can't play period... unless I want to start over. If you redeemed your dlc and enabled it, they shouldn't make you rely on their online verification for a SINGLE PLAYER GAME.

#2494
jodanrob

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The DLC should be a one time authorization, having to re-authorize the content is forcing them to keep servers online 24/7 (can you say poor planning) If the issue wasn't resolved by today there maybe no fix in sight. My guess is that they may have to recover from a backup that may not be rocoverable, being in IT myself a quick fix takes 5 minutes a major f up takes 3-5 business days. And considering the size of data that their database is probably using I do not expect to have the DLC fixed at all. In fact I would expect that all of the profiles would get wiped and you will need to re-register your DLC. I can tell you that my DLC was working as of 4-7-11 (evening). I did try the FIX from EA and the updater service never refreshed my content. (Duh since it is having issues) but it made the support rep default to a re-install, which still didn't solve the issue, I requested the issue be escalated. we will see how far that goes...

#2495
melcalien

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Unacceptable Bioware. That's all I have to say.

#2496
ccm1022

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I just purchased a few weeks ago, Witch Hunt and Leliana;s Song. I started playing Witch Hunt last night and now I can't get into it. And yes I have beat the game and Awakenings with Stone Prisoner and Return to Ostagar, why the problems now?

#2497
Cloaked One

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Wow, thanks Xyzandra! That works!

I've been reinstalling, reloading, manually starting etc, all yesterday to reauthorise my content until I saw in this thread that the servers were down. Imagine the pain I would have saved if I'd just never tried to log in in the first place...

I don't think I'll bother logging in on the main page again for a VERY long time.

#2498
TenguBE

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At least I'm not the only one...

#2499
CaolIla

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Xyzandra wrote...

Try playing without logging in. It worked for me.

Bizarre I know.


Wow that really works... It's so wrong that the ones trying to do "the right thing" by logging it get punished Oo
I still like the Irony in that ^^

#2500
Animositisomina

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[comment deleted]

Modifié par Animositisomina, 09 avril 2011 - 11:58 .