2701 réponses à ce sujet

[EUFolk]

I had a same problem after reinstalling system. My DA:O was on different partition and working fine except DLC all were unauthorized and I could not re-authorize it after connection to my account. I found the solution of forum but for some strange reason I cannot locate search button but the solution was to find the file in
C:\\Users\\[name]\\Documents\\BioWare\\Dragon Age\\Settings\\addins.xml
Then open it in any text editor. Every DLC module config has a line that contains RequiresAuthorization="1" change all of them to RequiresAuthorization="0" and save xml file,
it was working for my DAO - hope this help.
Unfortunately I don't know who post this solution, like I said the search option in forum is missing.

[Mariel800]

I had this yesterday, spent about 2 hours trying to fix it, edited the .xml file and then I could load my save but I was missing all my DLC items. Ok, I thought, I'll try reinstalling the game and see what happens. So I did that - and now my DLC list is blank. Completely. And won't even pick up the mods I have installed. Sooooo annoying, I'm on the last bloody questline as well...

Still showing up on my laptop, though, even if they are unauthorised. Guess I'll be playing on that tonight

Modifié par Mariel800, 09 avril 2011 - 05:03 .

[Ha1rle550ne]

I had the same problem, edited the xml file and, so far, it's worked

[LeBurns]

Dang I was really hoping this was going to be fixed overnight. I can't resume the game I'm in and I can't start a new game with the DLC's.

Without going back and reading a dozen pages has there been any official word on this yet or when they will fix it?

[Animositisomina]

Have you guys tried not logging in? If you stay logged out, that seems to let you play the game (including DLC) just fine. It hasn't worked for everyone, but it's worth a try.

Modifié par Animositisomina, 09 avril 2011 - 06:02 .

[DaniloCanes]

I've did all the step that I've finded in here. Nothing had worked. Except by edit the xml file, but my armors, and weapons as well they're gone. I'm pissed off with this. I've spent much money to get this happen .

[Addai]

I'm having this issue too, and was able to play while logged out.

[burnalltheway]

I have the DA:O ultimate edition from steam which was originally installed on my laptop and now I've been trying to get it to work on my desktop. My operating system is windows 7. Yes I have registered the cd key and promo codes.

i tried the two methods that ea support suggests:

1. changing addins.xml requiredauthorization="1" to requiredauthorization="0"
This got my dlc to show up as authorized which was a step in the right direction. However it said i was missing modules for all of the dlc except golems of agrammar and witch hunt. For those two all I could do was create a character before it went back to the main menu saying area could not be found

I reset the file back to normal and attempted the second approach suggested by ea support.
2. It told me to delete the addins.xml offers.xml and manifest.xml files as well as the offers folder and addins folder. After doing this I ran the game and none of the dlc even showed up including awakening.

Since these both failed I attempted to reinstall. That failed.

I tried using the DAUpdater beta fixer but that still did not help.

I have switched the DA updater to automatic and had it start before i ran the game. Still no luck.

I tried re-registering the game. however the promo code that contains all the dlc can't be re-registered.

Running the game not logged in still does not let me access the dlc.

Anyone have any other ideas out there?

[SarEnyaDor]

Just got DA:O Ultimate for the pc, installed it, redeemed my code (it shows up in my profile) my content all says unauthorized - I tried all the steps in the sticky and it still says unauthorized :s

[cheechako]

Just chatted with tech support, and they said "the issue should be resolved in 24 hours". I dunno - maybe a server is down. Thought I bought DAO Ultimate, and NOT a MMORPG so I shouldn't have to rely on servers to play a game on my computer.

I went thought the instructions about deleting addins.xml and all that - so I got some of my DLC back, but most of it (including Awakenings) is still missing. Oh well. Maybe I'll restore the backup xml, and try playing without logging in.

p.s. Nope - restored the backup, changed the RequiresAuthorization to 0, and tried playing without logging in. All the content showed up in the list, but some of it isn't added to my inventory. I tried launching one of the add-on modules and it said "module not found". Sigh.

p.p.s. Tried loading Witch Hunt. It let me create a character, but then failed to load the module. And I got the Accomplished Rogue achievment without playing the game. Double sigh.

Modifié par cheechako, 09 avril 2011 - 09:53 .

[Shadhavar]

seriously? This is getting to be ridiculous. Done -everything- listed for pc version, changed files, renamed profiles, uninstalled/reinstalled, rebooted, re-downloaded the DLC packs (even though they came WITH my disk) logged out, logged in and nada. All content in game logged in is unauthorized but oddly enough i go to my account online and *le gasp* all authorized .. I even tried -re-re-downloading the content just to see if maybe that would work aaaand nothing... this has to be a server issue. was working fine not 48 hours ago and now nothing. Might as well just play the game with no DLC since the DLC's seem to be the biggest issue with this game.

[Aennilya]

I also have all download content listed as unauthorized from the PC Unlimited Edition and have tried all the various fixes.

Something else I noticed is that on the in-game download page the total for achievement points was listed as "--" and the option to refresh was unavailable even though I was logged in and my autoupdater was started.

I chatted with EA tech help and was told that the problem was on their end but my EA person wouldn't give an ETA for when it might be fixed.

IIRC --

Me: Okay... so are you telling me that I cannot remedy this problem myself but have to wait until you all fix it?

EA: Yes.

[Sonny_]

Aennilya wrote...

I also have all download content listed as unauthorized from the PC Unlimited Edition and have tried all the various fixes.

Something else I noticed is that on the in-game download page the total for achievement points was listed as "--" and the option to refresh was unavailable even though I was logged in and my autoupdater was started.

I chatted with EA tech help and was told that the problem was on their end but my EA person wouldn't give an ETA for when it might be fixed.

IIRC --

Me: Okay... so are you telling me that I cannot remedy this problem myself but have to wait until you all fix it?

EA: Yes.

Yep, sounds just like EA.

I used to play Battlefield bad company a lot, and it would consistently have server problems

[Liana Telise]

Hey Guys,

I found a solution that uses a few tricks here, first thing's first; you'll want to go to Start and run services.msc. Look for Dragon Age: Origins in the list and double click it. Most tips tell you to manually start it here however if you flick to the recovery tab if you notice the three options saying first failure, second failure and subsequent failures they will less than likely be set to restart the service. For some reason the service continues to stop; change all three to restart the service and have the restart the service option set to one min, alas, I don't think it can be less.

Now you'll want to go back to the general tab /salute and set startup type to automatic.

Once you've done that it would be a good idea to change the addins.xml file as others have suggested before; if you can't find it in your settings folder (I don't have one) go back to the Start menu and search for addins, I actually found it by typing fin - don't ask me how, my computer is crazy. Open addins.xml in notepad and to locate what we wish to change easily hit ctrl+f to find.  I typed in Author (it doesn't need the whole word) and hit find; in the quotation marks at the end " " will be "1" this is simple binary telling the program to look for authorisation from the website to allow access to the DLC. All you need to do is change this to "0" so that it won't look for authorisation.

The only problem with this method is that once in game, about every three minutes a dialog box will appear saying that the game can't connect to the server. Due to the change you made in step one your game should automatically attempt to contact the server again. If anyone's come up with a fix for this I would love to hear it but it doesn't really impeed game play I don't recal it popping up during combat at all and if it does it pauses the game anyway.

I hope this helps some of you

Modifié par Liana Telise, 10 avril 2011 - 02:54 .

[PunchMonkey79]

I've been banging my head for the past two days trying to resolve this... guess I'm not alone... a problem on EA's side maybe?

[PunchMonkey79]

Could someone explain the playing while logged out to me? I'm attemping to do this by launching Dragon Age launcher, hitting Play, waiting for it to load, then clicking on Log out in the bottom-left to log out of the servers. After doing this I'm told I need to log in with an authorized account to play the premium content. What step am I missing here?

For me this is a tad ironic as I just bought the Ultimate edition which came with all the DLC thinking I'd bypass all this DLC mess as opposed to just adding on to my existing Collector's Edition copy (price difference was minimal).

[Earthlust]

If it makes you feel better, I bought the DLC individually because it didn't occur to me to compare prices with the Ultimate Edition. I'm having the problem, too, and none of the posted solutions work except for playing nekkid.

[Cfairy]

What a sh** company to do this. There are many other games out there. Screw this POS.

[henbane2009]

having the same problems as all of you guys and have tried every possible solution but burning my os drive down and reinstalling everything along with many other games and patches which is going to take tons of time ,and if that doesnt work ? wonder if i can even get my money back for content ive purchased and cant even use anymore this is sad never had this many problems with any pc game ever,i just want to be able to redownload all the content ive bought and play my damn game ,sigh

Modifié par henbane2009, 10 avril 2011 - 06:55 .

[DrewBStew]

Glad to see I'm not going crazy, but man, I wish they'd fix this. I was hoping to fit in some DAO this weekend.

[Ragebourne]

Damn these guys are slack bastards, i have tried EVERY fix ppl have posted but NOTHING, i individually bought each dlc too which makes things worse... seems like most ppl are having this problem, wish to god theyd get their **** together and fix it

[ralph899]

 Hi! My problem is the game wont acknowledge my account as an owner of the premium content.. I only have 1 account so it's impossible for me to have logged in the wrong account. 
This happened during i did my quest in the deep roads. When i was still playing the game work perfectly, but when i accepted a quest to go to the dead trenches, the game stopped responding and closed. And whenever i tried to play it again, it keeps on happening. So i uninstalled the game and reinstalled it.. And now, the game unauthorized me to use my DLC.. What to do? 

[adanedel]

come on bioware team just do something.... I really wanted play to the game that I paid

[morbius2]

Problem is server side. It's been like that for 48 hours and all you can do is wait for them to fix it. Well, there is a hack with the addins.xml file that is in may other threads that partly works.