2701 réponses à ce sujet

[TaurenPlayer1]

Sam: Hi, my name is Sam. How may I help you?
2333884212: Hello. The DLC's for dragon age ultimate are all showing as unathorized.
Sam: I sincerely regret any difficulties you are experiencing. I have just checked with our update and found that there are some temporary issues with our servers.
We are aware of the issue and our engineers are working towards a solution to fix this.
Unfortunately, we do not have an ETA for when they will deploy a fix
but I hope it should be fix very soon.
2333884212: Ok, thank you. Have a good one.
You have disconnected.

Just chatted with them. Is his name really Sam? I doubt it.

[Xerihae]

I got lucky and logging out after I loaded the game allowed me to continue to play my saved games and even start a new one with the two pieces of content that show as unauthorized (Stone Prisoner and Blood Dragon Armour) showing up in-game just fine. Even so, this is completely unacceptable for a single player game. I only hope Bioware learns a lesson from this...

[Zexion21]

Fushigi wrote...

Zexion21 wrote...

Fushigi wrote...

Cfairy wrote...

Don't tell me to calm down. The BS part is that you have to log in each time and being lied to by tech support (I was 3 times). So shove your "calm down people"

1. As I said earlier if you able to read and think logically, you would know by the time that you DON'T HAVE TO log in each time. Try to click couple of times with your mouse. Try to do navigate the forums. Or go and try yoga to learn how to calm down.
2. Use your brain. Please.

Perhaps you should use your own. Logic dictates that if he's on these forums complaining about the tech support then he's experiencing the same problem a thousand other people are. While it may have perviously been true that there was no need to log in every time you enter the game, the majority of people who didn't see this coming had their settings set to automatically log them in.

The majority of those people have now had all their DLC marked as unauthorized, and if the game detects unauthorized DLC it will not allow you to load your save games and you WILL need to log in again when the servers come back up to authorize your DLC again and continue your game.

With those eventualities we are left with 2 options.

1. Wait for Bioware to get off their asses and fix the problem on their end or;
2. Begin an entire new game.

If you'd read the forums little further, you'd know that it's possible to edit addins.xml and manually authorize your DLCs to be able to play logged out, but it works only if you took all dlc quests.

I did read this, and know that while this method allows you to load your saves, it also disables most if not all of your DLC as well as cause several other bugs including crashes. Anyone who has used this method and has overwritten their last game save before this happened will find themselves with seriously bugged games.

But these points are mute because just like Dragon Age Origins itself, the DLC packages are items that have been bought and paid for and remain inaccessible. The argument remains the same.

Dragon Age's anti piracy is not so simple that it can be worked around by editing one file and recieveing a perfectly working version of the game, if it were, no one would ever pay for it and we wouldn't be in this situation right now.

[Cfairy]

"I did read this, and know that while this method allows you to load your saves, it also disables most if not all of your DLC as well as cause several other bugs including crashes. Anyone who has used this method and has overwritten their last game save before this happened will find themselves with seriously bugged games.

But these points are mute because just like Dragon Age Origins itself, the DLC packages are items that have been bought and paid for and remain inaccessible. The argument remains the same.

Dragon Age's anti piracy is not so simple that it can be worked around by editing one file and recieveing a perfectly working version of the game, if it were, no one would ever pay for it and we wouldn't be in this situation right now".

======================================================================================

Well said Zexion21.  It is amazing that a small number here do not grasp so simple a concept.

Modifié par Cfairy, 10 avril 2011 - 11:52 .

[Amyga]

If the DLC were previously installed, autorized and working, and you started a chararacter and your problem is to resume the game you can:
open Documents\\BioWare\\Dragon Age\\Settings\\addins.xml,
and change all the value for RequiresAuthorization="1" to 0.
It's actually that simple!

[Cfairy]

Amyga wrote...

If the DLC were previously installed, autorized and working, and you started a chararacter and your problem is to resume the game you can:
open DocumentsBioWareDragon AgeSettingsaddins.xml,
and change all the value for RequiresAuthorization="1" to 0.
It's actually that simple!

I and many have tried it and it hasn't worked.  I've tried evey "fix" (including re-install) 3 times and none of it works for me and many others.  For a few it does seem to work but crashes after a bit.

[Lord Vallis]

I'll just say this about DLC. It's a scam. You pay to use the software for as long as Bioware wants you to. If Bioware decides not to support it anymore, or they have technical trouble, or whatever, you are sunk.

I bought every DLC that Bioware put out for the old nwn, and can't use it any more. "Oh you can access your content anytime! All you need is an internet connection". That's what they told everybody back then when they were trying to get people to buy it. Total lie. Which kind of stinks, because my kid loves to play nwn.

I had trouble with my DA:O dlc about a month ago when I upgraded to DA:O Ultimate, and today I'm having trouble again. I spent Saturday, which should have been my day off, working. This evening, all I want to do is relax and play through my GoA dlc... but no.

DLC that requires online verification just sucks, period.

[YithPistol23]

This has worked for me in the past. Not so now. I have done everything from restarting DAUpdaterSVC to uninstalling it/reinstalling it. I tried manually installing the DLC I own and it, of course, shows as unauthorized. The weird thing is that the Available Tab shows nothing. Not even my bioware points. It tried to update when it opens but nothing. I have had my firewall off for this, and my antivirus. Any ideas?

[YithPistol23]

Amyga that actually worked for me! I still can't download new stuff, but I'm done with DA:O as soon as I finish Awakenings anyway. Thanks!

[DaNaTaRi]

changing addins.xml authorization from "1" to "0" causes you to lose your blood dragon armor. A DLC that I paid for by the way.

[Zexion21]

Amyga wrote...

If the DLC were previously installed,
autorized and working, and you started a chararacter and your problem is
to resume the game you can:
open DocumentsBioWareDragon AgeSettingsaddins.xml,
and change all the value for RequiresAuthorization="1" to 0.
It's actually that simple!

It amazes me that you didn't seem to bother to look up a mere 2 posts.
Let me put this simply;

YES. This method allows you to access your saved games.
NO. This method does NOT restore the game to its pervious working state.
ALL DLC will remain inaccessible and the game will suffer serious instability.

Lord Vallis wrote...

DLC that requires online verification just sucks, period.

I can understand feeling like that right now, but I do disagree with this. Online verification is a serious pain in the ass, but generally I believe it's a good thing. It does stop if not seriously cut piracy which is a much greater problem on the PC than 360 or PS3 because it's simply much easier to download the files from 3rd parties on PC.

Usually the system works quite well, and of all of EA's games that have started to use this technology I've never experienced anything like this. This is simply a case of Bioware being incompetent.

[Cfairy]

We've been had. Plain and simple.

[Timj37]

Zexion21 wrote...

Amyga wrote...

If the DLC were previously installed,
autorized and working, and you started a chararacter and your problem is
to resume the game you can:
open DocumentsBioWareDragon AgeSettingsaddins.xml,
and change all the value for RequiresAuthorization="1" to 0.
It's actually that simple!

It amazes me that you didn't seem to bother to look up a mere 2 posts.
Let me put this simply;

YES. This method allows you to access your saved games.
NO. This method does NOT restore the game to its pervious working state.
ALL DLC will remain inaccessible and the game will suffer serious instability.

Lord Vallis wrote...

DLC that requires online verification just sucks, period.

I can understand feeling like that right now, but I do disagree with this. Online verification is a serious pain in the ass, but generally I believe it's a good thing. It does stop if not seriously cut piracy which is a much greater problem on the PC than 360 or PS3 because it's simply much easier to download the files from 3rd parties on PC.

Usually the system works quite well, and of all of EA's games that have started to use this technology I've never experienced anything like this. This is simply a case of Bioware being incompetent.

B.S. Sorry.. But Just plain old B.S.. There were cracks up for DAO DLC the day after the DLC was released. Come on... You MUST know that. The only thing that this kind of stuff does is give headaches to the people who purchaced the game and give the hackers who didn't purchace it a reason to pat themselves on the back when they crack it. And they ALWAYS crack it. Sad but true.

Anyway... Here I sit with my legaly purchaced game waiting for bioware to fix its own problems. I also get to read on the boards here how I'm not logical because I don't have time to read posts for hours on end to try and find a work around for a problem that someone else created. Ahhhh, Wonderful 

[Shadhavar]

at this point screw DLC.

On pc it should run JUST like the xbox ultimate version you bought the game you set up your stuff boom done. no log in no stupid server crap.

Needless to say -if- i want to even continue this game now I'll just start a new character w/o add on content since that's really the only way you can play regardless anymore it seems

[Lord Vallis]

Zexion21 wrote...

I can understand feeling like that right now, but I do disagree with this. Online verification is a serious pain in the ass, but generally I believe it's a good thing. It does stop if not seriously cut piracy which is a much greater problem on the PC than 360 or PS3 because it's simply much easier to download the files from 3rd parties on PC.

Usually the system works quite well, and of all of EA's games that have started to use this technology I've never experienced anything like this. This is simply a case of Bioware being incompetent.

And when EA decides that DA:O is no longer supported, the way Atari did with Neverwinter Nights when NWN2 came out, it won't be a case of Bioware's incompetence.  Then it will be "we'd like to help you, we really would, but our hands are tied".   Just like it is now with NWN's dlc.

I won't buy another game which requires online authorization.  I didn't buy Silent Hunter 5, although I am a big fan of WWII sub games just for that reason.  I should have been smart enough to steer clear of Dragon Age and Dragon Age II.  Never again.  

[Mage One]

Okay. This is unacceptable. I'm having the same problem as everyone else. I decided to finish an Awakening play-through instead of DA2 because I'm waiting for the next DA2 patch in the hopes that it will fix one of the companion quests that is presently completely broken for me. I, obviously, couldn't. I find the fact that a game that came out over a year ago and worked fine a few weeks ago is now completely unplayable because its DRM servers are suffering from technical issues ridiculous. I spent an absurd amount of time trying to fix it thinking it was something on my end. That is now time doubly wasted. Again, I find this completely unacceptable. I actually really liked DA2, but unless they change their DRM system, I doubt I will buy any of its DLC when it comes out. This is exactly why I hate dealing with DRM, and this is not the first time DA:Os DRM has given me problems.

[Jarlaxley1]

ok lets try this here. all and i meen all of my dlc is saying that it is unautherized and when i go to mess with it it is saying that i have already purchaced it  but it wont do anything , i have tryed doing what others have said to do at one point about a 7 months to a year ago.  now it wont even allow me to play any new games at all saying i NEED to have all the dlc's turned on/autherized in order to play. can anyone help me with this? at my wits end here.

[grYnnAn]

http://social.biowar...7911/18#7031624

Modifié par grYnnAn, 11 avril 2011 - 10:51 .

[Wavemanmav]

DaNaTaRi wrote...

changing addins.xml authorization from "1" to "0" causes you to lose your blood dragon armor. A DLC that I paid for by the way.

The fix worked for me.  Dragon Armor was intact, and I was able to start and complete one of the DLC missions without any trouble.

[Zexion21]

Timj37 wrote...

B.S. Sorry.. But Just plain old B.S..
There were cracks up for DAO DLC the day after the DLC was released.
Come on... You MUST know that. The only thing that this kind of stuff
does is give headaches to the people who purchaced the game and give the
hackers who didn't purchace it a reason to pat themselves on the back
when they crack it. And they ALWAYS crack it. Sad but true.

Anyway...
Here I sit with my legaly purchaced game waiting for bioware to fix its
own problems. I also get to read on the boards here how I'm not logical
because I don't have time to read posts for hours on end to try and
find a work around for a problem that someone else created. Ahhhh,
Wonderful [smilie]../../../images/forum/emoticons/sleeping.png[/smilie]

I did know that Origins had similar problems early on, but only as of a couple of days ago when I saw a dozen articles about it show up in my searches for a solution to this problem. I personally only picked up Origins for the PC a couple of months ago, but I was more referring to my Mass Effect 2 experiences, in which I own all of its DLC and have never had any problems with any of them. Well, except the broken Lair of the Shadow Broker file that Bioware first released, lol.

True right now the hackers are laughing, and this situation has benefited them, but they are still the cause of it all. If no one hacked, there would be no DRM. But, as you said, someone, somewhere will ALWAYS crack it.

It is a case of sod's law and we can't really blame Bioware for the problem arising. We can however blame them for their horrendous service. Clearly without any backups for a technology this game requires to play and not being able to sove it in OVER 70 HOURS, and mostly for not communicating with the community, not so much as a single unofficial post to say; "Hey, we're working on it." It is bull****.

Lord Vallis wrote...

And when EA decides that DA:O is no longer supported, the way Atari did with Neverwinter Nights when NWN2 came out, it won't be a case of Bioware's incompetence.  Then it will be "we'd like to help you, we really would, but our hands are tied".   Just like it is now with NWN's dlc.

I won't buy another game which requires online authorization.  I didn't buy Silent Hunter 5, although I am a big fan of WWII sub games just for that reason.  I should have been smart enough to steer clear of Dragon Age and Dragon Age II.  Never again.  

I did wonder that, and do fear it for any games using DRM. What happens 10 years from now if I decide I wanna play through that old Dragon Age game much like I did a few weeks ago with Final Fantasy VII? Will I be denied to the right to play the DLC I've paid for? If I install those DLC's from my own back-up's will this same issue happen again?

My only hope is that by then Bioware won't care about that 10 year old game any more and the DRM will have been removed when they decide they no longer want to support the game. But I get the feeling that's just wishful thinking. <_<

[jonstokes]

I did wonder that, and do fear it for any games using DRM. What happens 10 years from now if I decide I wanna play through that old Dragon Age game much like I did a few weeks ago with Final Fantasy VII? Will I be denied to the right to play the DLC I've paid for? If I install those DLC's from my own back-up's will this same issue happen again?

My only hope is that by then Bioware won't care about that 10 year old game any more and the DRM will have been removed when they decide they no longer want to support the game. But I get the feeling that's just wishful thinking. <_<

Hopefully, Dragon Age will be at GoG.com, where it'll be available patched and DRM-free for $10

Also, I'm planning to write about this for Ars Technica. I was bitten by this outage too, and I'm appalled at how BioWare and EA have handled it (or, rather, not handled it, to be more accurate). Feel free to share your tales of misery in here and I'll check back as I work on it.

[Sakudayo]

Jonstokes, please don't forget to mention, that support asks you first to reinstall your game, check your registry, change 1 to 0 in config file (which doesn't actually solve the problem, but allow them to mark it as solved). Only THEN, after they completely screwed you up, they say that they have a problem and don't know when it will be solved.

[Wavemanmav]

Unofficial Trouble Shooting Guide:

Solution #1: Bioware/EA removes the online check for DLC authorization after the DLC is authorized for the first time.

Solution #2: Once you have authorized the content (or in this case re-authorized), log off and never log on again.

Which do you think is more likely? Yeah, me too.

[henbane2009]

well if they decide not to support it and not let me get the content ive paid for back i smell a class action ,either fix it or refund the people you've screwed out of their money cause it doesnt work any longer might as well contact the better business bureau as well , its the same and buying a product or service and getting scammed in my book

[henbane2009]

oh btw cfairy thx for the lawfirms site addy