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Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)


2701 réponses à ce sujet

#2601
Terrorsong

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Mkay, not sure if this issue has come up, and I know the game has been out for a while, but just reinstalled it and I cannot get my DLC to show up on the ingame menu, I've been pulling my hair out for the past couple of hours trying to get it to work, the only thing I can come up with is my service, I can't get it to start, every time I try I get Error 5: Access is denied >_<

#2602
Gorath Alpha

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You'll do better to start your own personal thread about this, in which you mention having already exhausted Hemis's helps (you DID read the opening message carefully, correct?)

#2603
Terrorsong

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I did, and I shall then, I'll double check it too.

#2604
Mametal

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These problems with the registration DLCs have more than one year and Bioware/EA could not reach an adequate solution?!... They must do something right and ethical for a change! ... Any lawyers here???

#2605
Gorath Alpha

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castaftw wrote...

Your guide is gold. Saved me a lot of effort and whining when I could just find the correct answer here nice and easy.

QFT.  It's still true, as is the fact that the Social Forum was an amateur grade project for which I would have given a flunking grade to my students when employed as a Systems Information Technology professor.  But this thread is the wrong place to throw stones at EA / Bioware, it's here to serve as a guide, not as a pulpit. 

Refer to the correct way to address the gamers who try to answer the questions here:

http://social.biowar...8/index/7280573 ,

Or take the complaints to EA's site. 

Modifié par Gorath Alpha, 05 juin 2011 - 08:59 .


#2606
Mametal

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I apologize for my improper use of this space, but my frustration with all this is already considerable. Do you believe it is for less? ...

I'm still trying to find where "throw my stones"to see if something effective is done. To see if at least some people really responsible for the system is willing to talk.

#2607
RaenImrahl

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You can contact EA at support.ea.com.

#2608
Mametal

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I'm already talking about this subject with the EA, in fact I'm doing this for a few months now but the problems persist. Thank you for your attention anyway, given my frustration your attention is already of great value!!!

I am not versed in programming and databases, for sure there are people far more qualified than I on this topic, but I think to ultimately resolve this matter they will need to change the registration form now used by EA / Bioware. It's just my opinion on the matter. Thank you.

#2609
william37

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I am having problems connecting to the servers since the internet I am running off of is to slow for the game to connect. I was wondering if someone had a different way to authorize the content? Also when I beat the game the epilogue doesnt play and I cant play awakening even though its installed. If this is not the place for this let me know where to put it please thanks.

#2610
Frogman1975

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None of this worked for me. Odd, because my old physical install on an XP machine worked fine, but on my new Windows 7 computer, trying to use EADM, I'm having all kinds of trouble. Guess I will need to install by disc, update, and do each piece of individual DLC that way, and see if that works... so very, very odd...

Modifié par Frogman1975, 01 juin 2011 - 05:32 .


#2611
daviwell123

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WHY IS IT THAT THEY CANNOT DOWNLOAD THE DSL TO A CD AND MAIL IT--I;VE BEEN WITHOUT WHAT I;VE PAID FOR FOR TWO LONG MONTHS???????

#2612
Kaiser_Wilhelm

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Tested the "Run as administrator" tip on both the updater and game file. Started via the launcher, and this time it asked "Do you allow this program to make changes to your hard drive?", as it usually does on Windows 7 when you run as administrator. This worked and my DLC is no longer unauthorized. Thanks!

#2613
Gorath Alpha

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Gorath Alpha wrote...

It may very well be true that the Social Forum is / was an amateur grade project for which I would have given a flunking grade to my students when I was employed as a Systems Information Technology professor.  But this thread is the wrong place to throw stones at EA / Bioware, it's here to serve as a guide, not as a pulpit or complaints department. 

support.ea.com/app/answers/list/p/275%2C908/search/1

EA is the only official support.  This forum is Self-Help, gamer to gamer. 

social.bioware.com/forum/1/topic/58/index/7280573

Neither Bioware nor EA monitors this space, this thread.  They are watching certain selected items and subjects recently, after a year-plus of absence, but not this thread.  This is a reference, to which added requsts for help may or may not get attention, but I wouldn't bet on it now that summer is here.  You probably need your own individual post, if Hemis' helps didn't work for you, in which you should SAY that you have tried what you read here, and were unsuccessful.

Kaiser, your comment is just fine.  The other three here with recent comments need separate posts of their own. 

Modifié par Gorath Alpha, 05 juin 2011 - 09:02 .


#2614
EChatty

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Clearing the DL cache worked for me for the last two DLC I had to install after having to reinstall the game on another computer after the computer I had it on crashed. I didn't get to finish installing them before I had to shut down and one was stuck at the point it stopped the night before and the other was stuck at 0%, now they're both DLing nicely.

Thank you.

#2615
TheodoricEichen

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In the list of downloads there, I don't see Blightblood. Are there any others that it's missing? And also, would downloading those files give me the versions for both Awakening and Origin?

#2616
Askoth

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Kepha wrote...

Run Regedit.exe.

Find the DAUpdaterSvc entries

Mine is under HKEY_LOCAL_MACHINE:SYSTEM:CurrentControlSet:Services:DAUpdaterSvc, but I also have two other control sets with the service too, so I'd change all copies that you can find.

Right click on ImagePath and select Modify.

Change the path to the correct path.

Exit.


When I tried to start the service it would return to me: System Error 2 The system cannot find the file specified.

I Just had EXACTLY this problem. Now the EADM changed the name to Origin, the registry entry above has the Eletronic Arts Path INSTEAD of the path of the origins folder where the game is installed.

It works perfectly to me now, thx.

Modifié par Askoth, 12 juin 2011 - 04:00 .


#2617
Destr1er

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EA\\Bioware need to allocate some resources to take care of this problem. Maybe issue a new patch to ease the headaches of their paying customers.

I don't advocate game piracy, but it's sad when a pirate has an easier time playing the game and accessing all the content than an actual paying customer.

#2618
StarRPGWorld

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I seem to have this problem with DA:O PC DLC. I cannot seem to download any of it from Bioware Social now despite being able to before and having it work fine in the past. Now when I go to the registered game content for my profile I see no icon for More Info or Download for any of the DA:O PC DLC. Has anyone else had this problem before? I should be able to download it fine as I am still using the same account as before.

#2619
Ryukin

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I have a problem with DA ult edtion i downloaded it from steam put in all the proper codes in to the proper accounts on bioware but now it says th DLC i got with the ult edition is installed but i get an (unauthorized) on all my content except the Awakening expansion and i am logged in at the same time. is there any way i can get this authorized?

#2620
Horusia

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Help, I can't make mine work!
Is there anyone that can cut it out in simpler pieces?

#2621
wildman99

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grrrr I am in the same boat, just purchsed DA Ultimate and cant do jack **** because all the content that is apart of ultimate is listing as unauthorised......looked at many threads and still no joy even from EA support site

#2622
Pr0zaxX

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Hm this does not work for me... Do you have a new link for the updater?

#2623
sami jo

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FYI, BioWare is currently working on a patch to fix the DLC issues. It hasn't been forgotten, it has simply proved more difficult to solve than anyone thought it would be. If you are having difficulty with some part of the guide, please 1) double check the existing threads to see if your answer is there, 2) start your own thread so that someone will notice that there is a new question and not just a continued discussion on this thread, 3) clearly state what your PC specs are, what your problem is, what you have tried, what the results are, and specifically what you are confused about (if anything) in the directions.

@TheodoricEichen: the DLC items earned by completing specific DLC are included in that DLC's download. Versions for Origins and Awakening are included. They are not separate downloads.

@ryukin and wildman99: There is a known issue with some versions of the Ultimate edition placing the CD key in the wrong location. There is a beta fix listed in the UE DLC thread.

#2624
Dalcor

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Well, Finnaly it works for me somehow, now I am downloading those two I have problems to download, but after clearance of DLC, now witchraft for origin is missing...

#2625
Kraven Ergeist

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I have a unique problem:

I'm dual booting Windows 7 on a Macbook Pro, and unfortunately only partitioned 30 gigs for my windows data. I've made a separate, significantly larger partition for all my media and games so that both operating systems could access it, and that's where I'm keeping my copy of Dragon Age Origins. I've recently installed all the DLC, and it automatically installed into my C drive, leaving me with less than 1 gigabyte left on the C drive. While the game and the DLC runs perfectly fine, my computer itself is slowing down because of how little space is left.

I need to find a way to relocate the DLC to my media partition, though it seems (based on experience and reading through everyone's posts) that the DLC MUST be on the C drive. Can I move my "Bioware" folder from "My Documents" to my partition, and redirect it with a shortcut, or is there something else I have to do? Or am I in hot water?

Please help me out.