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Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)


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#376
Atoned

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All codes redeemed to proper account and showing up on this website as such.

I've  tried everything in guide and still having issues. Am admin, updater working and started etc etc

Lucky ring is only DLC to of successfully DLd.

I purchased the CE PC version so have 5 other things to DL Stone Prisoner included.

Shale and Wardens are the only 2 things showing available.

A major problem I forsee though is on avail content they are wanting 1200 points for Shale even though it is registered to my game.

System is Vista 64 bit.

#377
Bandar Hillsfar

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Wow! Thank you so much! I turned of the updater, got rid of the manifest.xml file, turned the updater back on, fired up the game, redownloaded/reinstalled all the dlc and BLAMO! It all works now : )



Thanks for the help!

#378
Firkraag144

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My friend you are a life saver... Thanks a lot. I had redeemed the codes from the steam digital deluxe but nothing would show up in-game... It was getting a little bit frustrating...

#379
groundhogie

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Thanks a million for this. I just copied the installutil into my bin_ship folder and dragged the updater on to it, as you suggested, and it worked fine! DLC is now downloading, I would never have figured the problem out.

#380
HemisH

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Hey people, having some personnal issues and there's actually work to be done at work right now so I'll only be able to answer some questions later today. Hope you get your problems fixed in the meantime!

#381
HemisH

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Forums seems to have vanished my last post. Had some personal issues and now I'm at work and I actually have work to do today so I'll only be able to help people who posted last night later today. Hope you get your problems fixed in the meantime!

#382
GaBoLA

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i still got a problem here, tryed everything in this faq but service doesn't starting, says that "The service is not responding to the control function."

#383
Stilathis

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I had The Wardens Keep and a couple preorder promotional items stuck at 100%. The required version was in red "1.0". I tried the last step, deleting the manifest.xml and DAUpdater and it all downloaded fine and installed fine.



As a side note I did set both the daorigins.exe and daupdater.exe set to run in administrator mode before doing this. Not sure if this made a difference on redownloading or not.

#384
Qjuad

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EDIT: attack of the double post

Modifié par Qjuad, 06 novembre 2009 - 04:56 .


#385
Qjuad

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Had no luck following the uninstall/reinstall instructions - I received this error.

Error Parsing c:\\windows\\microsoft.net\\framework\\v2.0.50727\\config\\machine.config parser returned error 0xC00CE556

Using windows XP and have the steam version.

#386
yeoldbillster

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Nebular wrote...

Go to the download directory that HemisH mentioned (should be in your [documents]\\\\\\\\\\\\\\\\Bioware\\\\\\\\\\\\\\\\Dragon Age folder), and look for a file that ends in ".dazip".
replace the .dazip file you found earlier with this new copy. Open it with your favourite zip utility to make sure it is not corrupt (if it opens, it's good, if not, try manually downloading it again).

Now that the file is in place, start up Dragon Age and check your DLC tab. It may say 0% for a couple of seconds, then jump to 100% and begin its normal extracting/installing process. You should (hopefully) be good to go


Is this in the addin folder?  I'm not sure which download folder you're referring to........

#387
yeoldbillster

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Nebular wrote...

Go to the download directory that HemisH mentioned (should be in your [documents]\\\\\\\\\\\\\\\\Bioware\\\\\\\\\\\\\\\\Dragon Age folder), and look for a file that ends in ".dazip". You may need to dig down a few directories to locate it. It's a standard zip file. When I tried to open mine with 7zip, it said the file was corrupted. Make a note of the file name (easier to just copy the name into the clipboard). It will be something like DAO_PRC_PROMO_XXX_1.0.dazip. You're going to build a URL out of this file name and manually download the file.

Once the file has finished downloading, replace the .dazip file you found earlier with this new copy. Open it with your favourite zip utility to make sure it is not corrupt (if it opens, it's good, if not, try manually downloading it again).


Where is this download folder?  Is it the add in folder?  If so, I have two, so which one to use?

#388
PsychoAmigo

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Apparently I'm having the odd problem of my DLC is downloaded but its not extracting and installing and I can't seem to figure out how to fix this problem I already tried uninstalling and reinstalling.

#389
Shednazar

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Hi all!



I guess I'm not the only one with a DLC-problem, but I wasn't able to download any DLC at all.

I purchased the DA:O Digital Deluxe Version from Direct2Drive.co.uk yesterday (I do live in Austria), because I wanted the english version.

Installation went fine, I also redeemed the codes for Dalish Promise Ring, Memory Band, Blood Armer, Warden's Keep and The Stone Prisoner - as well as The Lucky Stone and Embri's Many Pockets.

They also show up under "downloadable content" when starting the game.



But now I have my game up and running for 8 hours and still the progress is at 0 % (on all DLCs).



There is a red exclamation mark as long as there are some marked as "ready" - when i click on download it dissappears, although the required game version is still a red 1.0.



Don't know what to do. It sucks, when I have all these preorder etc. DLCs and can't use them - and don't know if this will change or not, since it doesn't do anything except showing me the download progress at 0 %.



I already deleted the Manifest.xml-file and also the DAUpdater-folder. Nothing changed.



Thanks in advance for any help!



Shed

#390
PsychoAmigo

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I seem to have the odd problem of my DLC is downloaded but not extracting and installing. Anyone else having this problem?

#391
Chobitaz89

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After trying all the fixes in the FAQ, I'm still staring at 3 empty DLC tabs. Codes are redeemed, ran it as Admin, reinstalled the updater, ran that as Admin too. I don't have a manifest.xml to delete either.



Anyone who has even the slightest idea how to fix this? It's starting to get a bit depressing.

#392
Empty Oh

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Aeroforce wrote...

I have the service installed, but can't start it. Getting error msg 1053. I have My Documents on the default location (on my C-drive) but the game is installed on the D-drive (same physical disc though). Thinking about reinstalling the game on the same drive as MyDocs...


Same issue, have tried any and all trouble shooting tips.  Including uninstalling/reinstalling the service.  It won't turn on.  Files are all on the same drive, so that can't be the issue.

Running Vista 64 bit.

#393
Mordaedil

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I was projecting my DA:O using a virtual drive, and fixing the drive path for the DAO Updater service was what I needed to do to get mine to work.



It was slightly different from your posted method, but it worked to help me! Thanks a ton!

#394
yeoldbillster

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I also tried to manually search for the files through the DAupdater, but at first the updater wouldn't recognize the files that I downloaded.



Then it said that it can't find the daupdater.xml file.



Quite frustrating.

#395
HemisH

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yeoldbillster wrote...

Nebular wrote...

Go to the download directory that HemisH mentioned (should be in your [documents]\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\Bioware\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\Dragon Age folder), and look for a file that ends in ".dazip". You may need to dig down a few directories to locate it. It's a standard zip file. When I tried to open mine with 7zip, it said the file was corrupted. Make a note of the file name (easier to just copy the name into the clipboard). It will be something like DAO_PRC_PROMO_XXX_1.0.dazip. You're going to build a URL out of this file name and manually download the file.

Once the file has finished downloading, replace the .dazip file you found earlier with this new copy. Open it with your favourite zip utility to make sure it is not corrupt (if it opens, it's good, if not, try manually downloading it again).


Where is this download folder?  Is it the add in folder?  If so, I have two, so which one to use?


Indeed. The DLC files themselves are in : 

My Documents\\Bioware\\Dragon Age\\AddIns\\

Vista should be : c:\\Users\\YourUsername\\Documents\\Bioware\\Dragon Age\\Addins\\

#396
HemisH

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Gah forums are a mess! I should have free time this afternoon and read the backlog and hopefully the forum will be fixed.

#397
Caion

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HemisH wrote...

Gah forums are a mess! I should have free time this afternoon and read the backlog and hopefully the forum will be fixed.


Yeah, it really is a mess around here. Why is EA/Bioware having a social networking site still in BETA shoulder the weight of a major AAA title release? It makes no sense, IMO. If they had simply allowed direct access to the DLC rather than using such a roundabout method, there would be no problem.

*sigh* Please excuse me, I'm just a little irritated at this situation. Thank you for the work you're doing.

#398
Chabneruk

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Step 3.2.2. worked for me and HemisH, you have my gratitude. Still, it doesn't show the "Wardens Keep" DLC anywhere. Any hint for that?

#399
HemisH

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Ok guys, on my lunch break now. Like I said I will be able to post more stuff this afternoon. I will create a second FAQ inside my FAQ... I'll try to list the usual question that pops up and direct them to the methods that could work for that particuliar problem.



Exemple : Chabneruk with his DLC finally working beside ONE that isn't showing in Available Content, Download or Installed tabs. In his shoes I'd try 3.3.1 to force the game/service to redetect his DLC and if it doesn't work I would try to delete the Warden's Keep DLC itself if present (not in the guide as of yet. Wasn't really a need before today).

#400
Falkenfluegel

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Thanks ... the "run as admin" tip worked.