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Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)


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#726
Daddy Walrus

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coalchamber666x wrote...

Lovley annoying confusing retarded long boring hard to read post


What are you 12?

#727
Dursul

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Best post ever, thanks for the info, I've solved the problem at last.



And a FAIL to Bioware and EA for the lack of information about all the problems with the DLC. This post is far more professional than the official one.

#728
Shadeslayer7117

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only took me like 4 days to find it... but finally got the DLC working on vista 64 bit, went through like 10 forums and no one else had the same problem so thanks to Scavar for having the same problem lol and Shpheonix and hemish for solving it.

#729
Khensu2620

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at 0.1.9
PadForce wrote...

If you are having trouble with content you are
entitled to still being listed as requiring purchase follow the LINK in
the troubleshooting guide to technical support, select the chat option,
wait to be connected and then they credit the item to your account.

I must be a super noob! Where is this LINK ?cant find it anywhere... plz help :unsure:

#730
Semeir

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Just a tip:
After trying to do the 3.2.2 without success, CLOSE that tab. I tried to do 3.2.3 for a few times, then noticed I should have closed the services window before it. Very big thanks for the guide, helped me a lot.

Khensu2620:
Try the 3.2.3 section, it helped me, and I had the problem like you do. (I've asked the very same question yesterday as you did)

Modifié par Semeir, 11 novembre 2009 - 12:38 .


#731
coalchamber666x

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Daddy Walrus wrote...

coalchamber666x wrote...

Lovley annoying confusing retarded long boring hard to read post


What are you 12?



How very original ... im not but you proved you are.

#732
Freebeers

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damn this bbcode

Modifié par Freebeers, 11 novembre 2009 - 01:12 .


#733
Khensu2620

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Semeir wrote...

Khensu2620:
Try the 3.2.3 section, it helped me, and I had the problem like you do. (I've asked the very same question yesterday as you did)


Thank you Semeir worked =)

#734
HemisH

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coalchamber666x wrote...

Lovley annoying confusing retarded long boring hard to read post


Maybe you missed the UNOFFICIAL in the thread title. I wish we had more options too to format posts in this forum.

I also trimmed the paths. Having 2 backslash (\\) is the minimum we can have here. One gets added each time you access your post.

Modifié par HemisH, 11 novembre 2009 - 02:28 .


#735
HemisH

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Well I quickly added some colors so it should be easier to find the section you saw in the table of contents. I didn't think of testing some of the usual bbcodes that are not listed in this forum's FAQ about what you can do to format your posts.

Also added 0.1.12. Content Not Authorized when it worked before.

I don't really have anything to say to that beside the obvious I included in that section. I added what to include in the posts so it might help me, other people or Bioware to spot a pattern.

Unless people have any other suggestions I think the first post is easier to comprehend for the sole person who posted about that in 735 replies. :devil:

Modifié par HemisH, 11 novembre 2009 - 03:27 .


#736
Cyan Rapt

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Don't get to offended, some people just find flaws just because they can. I, myself, thank you for organizing the post and making this thread, even though you had no obligation at all.

#737
Fail_Inc

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thanks for the great post but your suggestions didn't help me at all :)

however this fixed it =>

"If you are using a non-english keyboard with english windows try this:



Change your keyboard layout and regional settings to english (you may need to restart your system). Then open daupdater.exe from the installation directory and find your downloaded update (it should be under program data\\\\bioware\\\\dragon age\\\\daupdater\\\\data for vista). open it from the updater then install it manually.



after this you will still see the dlc waiting in the downloads tab in game but it will also be under the installed dlcs it works."



Try this if everything else doesn't work guys!

All credit goes to Tunceben

#738
HemisH

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Fail_Inc wrote...

thanks for the great post but your suggestions didn't help me at all :)
however this fixed it =>
"If you are using a non-english keyboard with english windows try this:

Change your keyboard layout and regional settings to english (you may need to restart your system). Then open daupdater.exe from the installation directory and find your downloaded update (it should be under program data\\\\\\\\bioware\\\\\\\\dragon age\\\\\\\\daupdater\\\\\\\\data for vista). open it from the updater then install it manually.

after this you will still see the dlc waiting in the downloads tab in game but it will also be under the installed dlcs it works."

Try this if everything else doesn't work guys!
All credit goes to Tunceben


What was your issue exactly? 0%, 100%, Not Authorized, etc..?

#739
Khaltroin

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Wow,



I've been around various forums a long time and this is probably the most comprehensive troubleshooting post I've ever seen, including those by official sources. A player generated guide like this is something to be proud of, nice work HemisH, you deserve something nice from BioWare for your efforts :D

#740
Jymm

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This post is the bomb. I found it in < 2 minutes and solved my problem in < 5 minutes. HemisH is my hero of the day. Now back to DAO....



P.S. As for that guy complaining about the formatting, he has the nerve to whine about all this free work someone else did to solve others' problems not being pretty enough? Don't spend another moment thinking about this. Life is too short to waste on people like that.

#741
balloo33

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Sadly stuff didnt work, i got the unauthorised problem both for my collectors edition items and the shael quest line, strangly enough my dragon armor promo is allowed.

guid is verry good and comprehensive and did the trick for me thx alote mate :lol:

Modifié par balloo33, 11 novembre 2009 - 03:53 .


#742
Ubermucklan

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Got the same problem as balloo33. Collectors Ed., Memory Band, Warden´s Keep  and Stone Prisoner all unauthorized after a mid-game CTD before patch 1.01.
Loading a save without logging in first lets me access the equipment and the quest for the Keep is added, but there is no dude trying to talk to me about it and the world map icon supposed to show up for the Stone Prisoner is nowhere to be found.
Running on Vista, game bought on Steam and kept on update. So the crash somehow skewed (technical term) the authorization process. Lot of other people have the same problem but I haven't found anyone with the same trigger.

Thoughts?

Modifié par Ubermucklan, 11 novembre 2009 - 04:36 .


#743
Liarlaen

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Duh really annoyed ...but here goes my problem maybe someone will be able to assist:
Content downloaded 100%
Failed to install *red ! at the side* Trying to reinstall and failed on and on

Tried several solutions found here with no effect.

@*$&)&@$)(!@&$)(*&@%(* !!!! <_<

Running the game on WinXp standard box edition eng.

Modifié par Liarlaen, 11 novembre 2009 - 04:38 .


#744
HemisH

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Ubermucklan wrote...

Got the same problem as balloo33. Collectors Ed., Memory Band, Warden´s Keep and Stone Prisoner all unauthorized after a mid-game CTD before patch 1.01. Running on Vista, game bought on Steam and kept on update. So the crash somehow skewed (technical term) the authorization process. Lot of other people have the same problem but I haven't found anyone with the same trigger.

Thoughts?


Nice, some information!

Did you check the new section I added, 0.1.12.? The most probable cause I could think of (sadly it seems it's not usually that easy) is the service status (3.2.2.) or the cache that keeps a list of installed stuff, etc... (3.3.1.)

Modifié par HemisH, 11 novembre 2009 - 04:37 .


#745
HemisH

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Liarlaen wrote...

Duh really annoyed ...but here goes my problem maybe someone will be able to assist:
Content downloaded 100%
Failed to install *red ! at the side* Trying to reinstall and failed on and on

Tried several solutions found here with no effect.

@*$&)&@$)(!@&$)(*&@%(* !!!!

Running the game


Can you list what you tried? Is it every single DLC that are stuck at 100%?

#746
Ubermucklan

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HemisH wrote...

Ubermucklan wrote...

Got the same problem as balloo33. Collectors Ed., Memory Band, Warden´s Keep and Stone Prisoner all unauthorized after a mid-game CTD before patch 1.01. Running on Vista, game bought on Steam and kept on update. So the crash somehow skewed (technical term) the authorization process. Lot of other people have the same problem but I haven't found anyone with the same trigger.

Thoughts?


Nice, some information!

Did you check the new section I added, 0.1.12.? The most probable cause I could think of (sadly it seems it's not usually that easy) is the service status (3.2.2.) or the cache that keeps a list of installed stuff, etc... (3.3.1.)


Hah! 3.3.1 seems to have worked. The two big ones aren't downloaded yet but the others are fine. Figured out I had to delete the content from C:\\Users\\MyDocuments\\BioWare\\Dragon Age\\AddIns. Rather basic stuff but I think it's worth mentioning in 3.3.1.

#747
Ubermucklan

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By the way, in 3.31: Don't you need to start DAUpdaterSvc in cmd again?

#748
Liarlaen

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Can you list what you tried? Is it every single DLC that are stuck at 100%?


0.1.8
3.1.1.
3.1.2
3.1.4
3.2.5

I used the redeem code option only to get one addon therefor I cannot anwser the question about all and every single DLC if it gets stuck

Btw.
Before I started the procedures found in your guide the installing part just froze
After the first steps followed by the guide the ! installation failed part kept poping up

P.S.
I also got it to "downloading failed" with the red ! :blush:
P.S.2
Cleaning the cache works kinda weird ... I press the buttong and nothing happens no info no nothing.
Is it suppose to be that way?

Modifié par Liarlaen, 11 novembre 2009 - 05:21 .


#749
Mingjun

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Hey... I used your way to re-downloaded my stone prisoner. and now is stuck while installing... I'v been waiting for so long, but it just stays at installing... is there any way to solve it? Thank you very much!

#750
Mingjun

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hello?