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Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)


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#751
HemisH

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Ubermucklan wrote...

By the way, in 3.31: Don't you need to start DAUpdaterSvc in cmd again?


That's what I forgot! The other day I knew I had spotted something but couldn't remember what it was. Most people have their service being started along with the game, might be why nobody mentioned it before!

Adding it.

#752
HemisH

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Ubermucklan wrote...
Hah! 3.3.1 seems to have worked. The two big ones aren't downloaded yet but the others are fine. Figured out I had to delete the content from C:\\\\Users\\\\MyDocuments\\\\BioWare\\\\Dragon Age\\\\AddIns. Rather basic stuff but I think it's worth mentioning in 3.3.1.


I added an optional step. Your issue is not usually resolved by 3.3.1 itself. 0.1.12 (your issue) points to a few different possible fix, last one being the section 4 that covers what you did with the Addins folder! :P

#753
mmaranda

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For the DA:O Blood Dragon Armor I pre-ordered the game from EA and I got a promo code for shale, and for three items in the box. Should I also have gotten an inbox promo for the Blood Dragon armor?

#754
Maximilian

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Got my DLC now, had to start the update service manually to be able to get the DLC to show up as available content. Thanks!

#755
jwhitten

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Thank you so much, 3.3.1 worked fine for me. All of my DLC are working great now. Thanks again.

#756
crstphr2

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I am lost.

The box says download quest and character (stone prisoner) included. I had the code for the Dragon armour in the box, but no other codes. No clue how to get these two "other things".


#757
Geosalad

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Has anyone gotten Honnleath to show up on the map after they get the golem rod yet?

#758
Liarlaen

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Ok got the manual install version one step further.

DAUpdater finds the file installs it and as it is suppose to finish poof error and and the current action is terminated.

Not to spam this is how the log starts showing the error

"2009-11-11 23:06 - Information - Install mutex not found.

2009-11-11 23:06 - Error - Error loading AddIns XML: System.Xml.XmlException: Root element is missing."

#759
Liarlaen

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Ok got the manual install version one step further.

DAUpdater finds the file installs it and as it is suppose to finish poof error and and the current action is terminated.

Not to spam this is how the log starts showing the error

"2009-11-11 23:06 - Information - Install mutex not found.

2009-11-11 23:06 - Error - Error loading AddIns XML: System.Xml.XmlException: Root element is missing."

#760
Liarlaen

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Modifié par Liarlaen, 11 novembre 2009 - 10:01 .


#761
Liarlaen

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Ok got the manual install version one step further.

DAUpdater finds the file installs it and as it is suppose to finish poof error and and the current action is terminated.

Not to spam this is how the log starts showing the error

"2009-11-11 23:06 - Information - Install mutex not found.

2009-11-11 23:06 - Error - Error loading AddIns XML: System.Xml.XmlException: Root element is missing."

#762
MentalPatient

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Geosalad wrote...

Has anyone gotten Honnleath to show up on the map after they get the golem rod yet?


I wish i had Sulcher show up on my map, i have a bag full of crystals to upgrade him with and no quest start point. Even started a new origin thinking that might work.... nope.

#763
sabankoval

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OMG do we realy have costumer suport or not if my game well not start workin til saturday i gona return it to the shop. If i well know there gona be so much problems i well never buy it !! thx for that crap BioWare ..........

#764
Duke DA

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I am lost now. The blood dragon armor does not download at all and the stone prisoner downloads till 10% and then says download failed after a while again.



I have seriously no idea anymore what to do, somebody got some helpfull ideas?

#765
Geosalad

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Hey guys, I found a solution on this page in another thread, it really works!



http://daforums.biow...orum=146&sp=210



Just like it was said, when i hovered over my old addin file for the stone prisoner it was around 75 megs, after doing these steps, its 512 and i am currently in Honnleath. Thought I would share. Good luck!

#766
HemisH

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Geosalad wrote...

Hey guys, I found a solution on this page in another thread, it really works!

http://daforums.biow...orum=146&sp=210

Just like it was said, when i hovered over my old addin file for the stone prisoner it was around 75 megs, after doing these steps, its 512 and i am currently in Honnleath. Thought I would share. Good luck!


Good that you're all set now. It's just that it's all in the first post here...

#767
Cyan Rapt

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Well through multiple times uninstalling and reinstalling the DLC and the game itself, I finally can start the Wardens Keep quest. But that's as far as I can get. I was so happy I made progress!

#768
Dangqi

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someone's probably mentioned this already, but is there a fix for the shale glitch where in orzammar you talk to him and it acts like you still haven't awakened him/you get transferred out of the map?

#769
fedesensiz

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thx HemisH! I had the 0.1.7 problem and the solution 4.1-4.2 is perfect for that!

#770
Semeir

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I just wanted to say that I thank you for helping out the folks here. I had the 3.2.2 problem with 3.2.3, and also had to reinstall manually the stone prisoner. If there was a vote system, I would make you champion :].

#771
Kythlyn

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I've been looking through this thread for an hour and my eyes are getting bleary... haven't been able to solve this problem.



I have all the available DLC installed. Everything works except for Warden's Keep (which is the only DLC I got AFTER starting my game). I have the quest giver in the camp, but no quest in my log book. There WAS a quest before I downloaded it, but now the quest is gone. When I try to start the quest, it acts as though it's going to mark my map and send me on my way, but that doesn't happen. Instead, the quest giver acts as though he is still waiting for me to start the quest. Shale works. Dragon Armor works. Everything works... except Warden's Keep. Help.

#772
jonathanwang666

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Posted ImagePosted Imageok so yeah im having a similar problem.  i didn't read through all the posts... but im hoping someone can redirect me to one or give me a new answer.  so i updated the patch, and the play button would not work.. so i reinstalled.  however.. all my dlc would work except stone prisoner, which fails to install every time.  it worked fine before, i even had shale in my party and was cruising along.  any ideas?

#773
Liarlaen

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*sigh* Bioware really #%)(#%(*!$ up with the DLC

I hope for a patch VERY SOON

#774
LazarusReturns

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Kythlyn and Jonathan most of the solutions that have happened over the last 30 pages are updated on that very first post.



I'm am having a simaliar problem to Kythlyn where the quest is in my log but Levi isn't even in my camp. I'm talking with Tier 3 tech support but they still do not have an answer. Its very frustrating.


#775
Liarlaen

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Ok now i have tried simply everything possible mentioned in Post 1

Still Addon Downloaded Extracting Installing and nothing happens

or

Installation Failed *manual installation*



Anyhow I wanted to say HemisH YOU ARE DOING AN -----> AWESOME JOB <-------

Bioware should be thankful that someone is doing their job for people out there.

Even if *like in my case* the guide didn`t solve the problem but there`s a whooole bunch of people that did succeed with your aid.

THUMB UP