2701 réponses à ce sujet

[Mahayana]

So... used the manual install method (4.1 I believe), and I can now access my blood dragon armor. BUT, I have CE from Steam, and the Stone Keep, CE items, and Warden's Keep come up as "unauthorized" in my "install content" tab ingame... but I SHOULD be authorized, given, for example, that said content shows up on this site as my "registered game promotions"... I tried logging out and logging back in ingame... but no dice so far. Any thoughts?

[Landozelig]

I think at this point, BioWare should just give everyone ALL the DLC for free for the headaches they've caused. Remove the DRM and fix this huge mess that is called 'downloadable content'. Thenhave all the items magically appear in everyones profile. They need some good PR at this point

[laming Mo]

well a patch would be great still cant get the DLC cause of that bloody 1503 error....

[Khaltroin]

Landozelig wrote...

I think at this point, BioWare should just give everyone ALL the DLC for free for the headaches they've caused. Remove the DRM and fix this huge mess that is called 'downloadable content'. Thenhave all the items magically appear in everyones profile. They need some good PR at this point

That would be extremely BAD PR. I paid for the content a week ago, and you want it given out free now, I'd be looking for a refund for both the DLC I purchased and the extra I paid for the CE 

In any case giving it away for free won't fix it, only a patch cold do that, to both the game code and the method of authentication by EA... I hope that's in the works, I got my DLC working but I know how frustrating it is when it doesn't work... 

[cemorran]

Ok, so I read through the instructions by the OP and didn't really see one that listed my problem.



Basically all of my DLC is installed and enabled. I started to play the Warden's Keep zone, stopped and went and finished the dwarf area. When I finally went back to complete the Warden's Keep It was not on the world map anymore... I still have the quests for ther zone in my journal and it is enabled in the list of DLC ingame. Sorry if this is not the right thread for this, if there is another please link it for me.



Thanks for the help.

[Jason Leong]

If anyone is still having the specific issue of nothing showing up at all in their Downloadable Content, please send me a private message. We have a potential solution to reinstall the service and also provide us with some logging info in case there are still problems.

NOTE: This will not affect those who already see the offer and the download fails for some reason. We are still investigating how best to address those issues.

[Khaltroin]

cemorran wrote...

Ok, so I read through the instructions by the OP and didn't really see one that listed my problem.

Basically all of my DLC is installed and enabled. I started to play the Warden's Keep zone, stopped and went and finished the dwarf area. When I finally went back to complete the Warden's Keep It was not on the world map anymore... I still have the quests for ther zone in my journal and it is enabled in the list of DLC ingame. Sorry if this is not the right thread for this, if there is another please link it for me.

Thanks for the help.

What worked for me:

Save your game and quite to menu
Click Downloadable content and go to the installed tab
Untick the DLC that isn't working
Load the game, Select "Force Load" to force the game to load without DLC
Save again (in a new save file)
Quite and re-enable the DLC
Load the most recent save and pray ...


Good luck

[Avarice_23]

I need help for PS3 version. It says i already redeemed the code but I dont see any download. Do i lose that code forever?

[cemorran]

Khaltroin wrote...

What worked for me:
Save your game and quite to menu
Click Downloadable content and go to the installed tab
Untick the DLC that isn't working
Load the game, Select "Force Load" to force the game to load without DLC
Save again (in a new save file)
Quite and re-enable the DLC
Load the most recent save and pray ...

Good luck

Thanks for the advice, unfortunately that didn't work either.  I have a feeling I'm going to need to reinstall the DLC...

[DarkLordDaishi]

i aquried 560 points though achivements and unable to download wardens keep

[Landozelig]

Khaltroin wrote...

Landozelig wrote...

I think at this point, BioWare should just give everyone ALL the DLC for free for the headaches they've caused. Remove the DRM and fix this huge mess that is called 'downloadable content'. Thenhave all the items magically appear in everyones profile. They need some good PR at this point

That would be extremely BAD PR. I paid for the content a week ago, and you want it given out free now, I'd be looking for a refund for both the DLC I purchased and the extra I paid for the CE 

In any case giving it away for free won't fix it, only a patch cold do that, to both the game code and the method of authentication by EA... I hope that's in the works, I got my DLC working but I know how frustrating it is when it doesn't work... 

I don't know, giving away things for free is never really bad PR to me. I hate when amazon and gamestop and walmart all offer different preorder bonuses - you can't get them all because you're not going to buy the game 3x. So gimma da codes!!!

[Brygard2009]

DarkLordDaishi wrote...

i aquried 560 points though achivements and unable to download wardens keep

Sorry to disapoint you but achievement points have nothing to do with DLC.
You have to buy Bioware points to get Wardens Keep,sorry that your finding this out.

[SanguineUmbra]

I'm not sure if this has been mentioned, but is there ANY way to get Wardens Keep to work with the new 1.01 Patch? Wardens keep wont install for me because apparently the "Required Game Version" Has to be Version 1 (Store bought)

[KMurx]

Something which is missing in the FAQ and which I just found out "the hard way" (trial and error):

Process steps: Install game, patch to 1.01a, set "execute as admin" for dragonage.exe (or whatever it's called), try to install DLC
Problem Description: DLC shows up, can be downloaded, but install process hangs
Expected behaviour: Install the DLC.
Workaround: Re-install the game, and download/install the DLC before patching.
System: Win 7 RC

Notes: Have not tried to patch after installing the DLC - wanted to play the game after fiddling with this ... for 3 hours.

Modifié par KMurx, 16 novembre 2009 - 10:33 .

[Mahayana]

this is such b-freaking-s. this is really souring my experience of this game, given that I cant play content I paid for and somehow it feels like my fault for using digital download... wtf. tech support basically just said "we dont know whats wrong please be patient" which really isnt good enough.



And yes... ive tried every bleeping thing in this post. and contacted every tech support I can think of.



><

[royale1981]

i am hoping to god there's no more stuff ups. I was able to download and install all content as part of my "digital deluxe" purchase from steam.



Got the blood dragon armor ( now sitting on my char) and was able to complete the stone prisoner quest for shale who is now part of my team. Also completed the soldiers peak (Warden) quest and get some nice loot/items as part of that quest. However upon reloading yesterday I find that all the items i received as part of the Soldiers peak quest are now gone, as well as the map marker itself from the map. Like I said, I bloody well hope EA or bioware have some sort of patch to solve this clossal cluster fvck or will I see Shale stripped from my party list as well as the dragon armor to go missing also. An official word from EA/Bioware would be nice even if it was to say "we are aware of this issue and are trying to rectify it"

[Demonbox1]

from time to time i come back, but

where the heck r the DLC i paid for on the 5th and still don't have access to?

One thing for sure, i will never , ever, use EA store again, but the current problems remains.

I've paid the digital deluxe edition and still haven't recieved the redeem code for the DLC

no blood dragon, no stone prison nothing at all, not even the bonus u get when buyin the basic product at the stores...

that's cheating EA guys...cheating!

[Selvec_Darkon]

Did this new patch even address any of the issues with DLC and the Updater service? Seriously guys, toss the game bugs aside, they aren't THAT serious. You need to address the issues that have cost people money, such as DLC and the Updater service. These bugs causing game issues can be addressed later, at the moment EA is in Debt to people and breaching probably any number of trade laws and contracts.

Jason Leong wrote...

If anyone is still having the
specific issue of nothing showing up at all in their Downloadable
Content, please send me a private message. We have a potential solution
to reinstall the service and also provide us with some logging info in
case there are still problems.
NOTE: This will not affect those who
already see the offer and the download fails for some reason. We are
still investigating how best to address those issues.

I will be sending you a message ASAP.

Modifié par Selvec_Darkon, 17 novembre 2009 - 02:17 .

[SnowHamster]

Used the manual install method (4.11) because I couldn't login to my Bioware/EA account from in game even with the updater running.

GJ to the OP.

Someone in Bioware/EA needs to buck up and get their **** working.

[OceanEyes2]

I am running Windows XP.



I was able to start the quest and get the rod but the town was never marked on my map. I cleared out the cache and then I downloaded the content package directly from the link provided and then installed it manually as directed. I then launched the game and the destination now appears on my map.



THANK YOU!

[IntruderAlert]

I have a different problem. I paid $120 Australian ($110 US) for the standard version but i dont have an internet connection on my gaming pc.



so how do i install the dlc that came with the game (dragon blood, stone prisoner)?



There was nothing on the box that said to play the dlc you needed an internet connection to validate. I thought all i had to do was put the code into the social site website and then transfer the content to my gaming pc.



Is there anything i can do ? I can maybe hook up my laptop to my game pc and create a temporary LAN. But do you need to be permanently connected to the net to play with the dlc ?



seriously thinking of contacting Australian consumer affairs. they should have put a warning on the box u need your DA computer to have internet instead of "free downloadable content inside" which leads people to think they can download the content and install it like any regular program.

[Daddy Walrus]

Just chiming in to say I just got back from work and tried reinstalling the service again, this time without having run the game first and with AVG switched off and it installed fine first try. Thanks Hemish for the great thread.

[bobothegoat]

I did some digging around and found out my update service had a path that included the ea directory, which didn't exist. I think mine might have gotten botched because I tried installing it through impulse (who I purchased it from), but had to plug the key into the ea downloader instead after impulse's install kept giving me a "failed due to misconfiguration" message.
Anyway, I had some issues getting the command prompt to do what I wanted (very likely due to typing or copying errors on my end somewhere), but eventually I was able to bludgeon my way through the process and get the updater functioning properly. Hopefully there will be an easier fix soon (like a patch). Until such a time though, this thread has been immensely helpful. Thanks.

Modifié par bobothegoat, 17 novembre 2009 - 07:09 .

[Selvec_Darkon]

IntruderAlert wrote...


I have a different problem. I paid $120 Australian ($110 US) for the standard version but i dont have an internet connection on my gaming pc.

so how do i install the dlc that came with the game (dragon blood, stone prisoner)?

There was nothing on the box that said to play the dlc you needed an internet connection to validate. I thought all i had to do was put the code into the social site website and then transfer the content to my gaming pc.

Is there anything i can do ? I can maybe hook up my laptop to my game pc and create a temporary LAN. But do you need to be permanently connected to the net to play with the dlc ?

seriously thinking of contacting Australian consumer affairs. they should have put a warning on the box u need your DA computer to have internet instead of "free downloadable content inside" which leads people to think they can download the content and install it like any regular program.

...I'd put that kinda complaint along the lines of toasters that say "Do not dump in water". Seriously, Downloadable Content is likely a registered offical term for Content avaliable on the internet. Not to mention you don't HAVE to log in or download anything to play the game. You still own the game. The DLC is just a free gift and not part of the package paid for.

[BittermanAndy]

@Selvec_Darkon: um, a free gift that costs money?



OT: Personally I'm getting pretty hacked off with this DLC situation. Shale is broken and Warden's Keep inaccessible - this is content that I specifically PAID FOR and it's non-functional. Skimming the 923 posts in this thread doesn't reveal a solution, basically because there isn't one, and EA/Bioware are too busy fixing super-important issues like "minor issue with Game Explorer" rather than problems with stuff people actually handed over cold hard cash for. Totally unacceptable.



(Don't get me wrong - a game this complex will always have bugs - but they should be FIXED rapidly as soon as they are found, ESPECIALLY those that involve ripping off people who've stumped up their hard-earned for DLC. Ignoring the issues and hoping they go away is simply not an acceptable response).