2701 réponses à ce sujet

[Fantastic.Mr.Fox]

Where do you go for help if you pay for the points and they aren't added to your account??

[tennerage]

As some of you may know, playing "Dragon Age: Journeys - The Deep Road" can get you a few extra pieces of DLC (Amulet of the War Mage, Umbri's Many Pockets, Helm of the Deep).

I would like to know what I can do to get all three displaying on my social profile "registered game promotions" list.
Currently only Umbri's Many Pockets and Helm of the Deep are displaying :<

[Polygon Sound]

I have figured out a potential fix for the issue of the Stone Prisoner not showing on the Map and in the Journal. It seems that even after you have entered your collectors edition code on the website and downloaded the content, there is 1 more file that has to download. DAO_PRC_OCP_2_1.0. I noticed this downloading and after it was done the quest was available. DAO_PRC_ONRX_1_1.0 also downloaded and after that I was able to purchase The Warden's Keep via the DLC menu in game.

So if you are having problems with the CE content please check if you can get these files downloaded to your game.

[Lightseeker81]

I've been having problems with Stone Prisoner as well. I am able to talk to Felix at Sulcher's Pass, but afterwards Honnleath doesn't appear on the map. I've tried several things mentioned in this thread, but none seem to work for me. I guess I'll just have to wait until Bioware is able to fix it.

[Maufurtado]

I downloaded the Stone Prisoner but it doesn't appear in the map. Is there any specific trigger to activatet the quest? Someone at the camp or something? And, if I may, where I can find the merchant that will offer me Warden's Keep?



Thanks a lot in advance

[seckint]

i formated pc downloaded clear versions of DLCs and still not working getting pissed and asking why i paid could have this game free by illegal ways and dont need to worry about DLCs even

EDIT: i just start looking into setting and files after little investigation i realized my addins.xml doesnt containted any sorta info.And required game version still blink red so i believe thats the problem but cant find to chance it to 1.01 or atleast somethink that i have.Out of solutions.

Modifié par seckint, 25 novembre 2009 - 04:53 .

[ghost_zero]

Have you tried to delete the addins.xml and the Addins folder?

[Dargar21]

Is there anyway for me to recover my code from my digital copy if I never entered it? I didn't realize it was in my e-mail and I accidentally deleted it.

[Serwadion]

schlista wrote...

Serwadion wrote...

Hi,

I followed your suggestion for try to download same DLC but nothing worked...
I bought the collector edition and redeemed all the code that in my online profile are showed. The game work fine, I've tryed it both with and without patch with no trouble.
The three page for the downloadable content are ever blank, but inside the log I can see that is unable to read the offers.xml file as shown below:

LEVEL MESSAGE
Platform Multi-core system detected. Using multi-threaded renderer.
Platform 2 core(s) detected, 1 worker thread(s) created.
General Initialize - Verify Platform capabilities
General Initialize - Resource Manager
General Initialize - World Database
General Initialize - Physics
General Initialize - Facial Animation
General Initialize - Graphics
Graphics Adapter is 'ATI Radeon HD 4800 Series'
Graphics Detected 1 ATI GPU(s) present.
General Initialize - Input
General Initialize - Console
General Initialize - GUI
General Initialize - Game
General Initialize - ClientApp Start Services
General Initialize - Per Frame AI
General Initialize - Game Rules
General Initialize - Main AI
General Initialize - Scripting Engine
General Initialize - Module RIM Manager
General Initialize - Pathfinding
General Initialize - Game Mode Controller
General Initialize - Sound
Audio Speaker mode: Stereo
General Initialize - GUISounds
General Initialize - Online Features
OnlineFeatures LoadOffers() : Unable to read file 'C:\\\\\\\\\\\\\\\\Users\\\\\\\\\\\\\\\\{myname}\\\\\\\\\\\\\\\\Doc\\\\\\\\\\\\\\\\BioWare\\\\\\\\\\\\\\\\Dragon Age\\\\\\\\\\\\\\\\Settings\\\\\\\\\\\\\\\\offers.xml'!
DA Download Manager (DADM) Service was started!
General Initialize - Initialization Complete
DA Download Manager (DADM) Attempting to connect to DADM Control Server!
DA Download Manager (DADM) Service start pending...
DA Download Manager (DADM) Connected to DADM Control Server!
DA Download Manager (DADM) Successfully configured DADM!
DA Download Manager (DADM) Service started successfully.
OnlineFeatures Wallet balance requested.
OnlineFeatures Login successful.
OnlineFeatures Entitlements requested.
OnlineFeatures Wallet balance requested.
Error ParseOfferXmlQueryResponse() : No Offers XML, maybe no internet connection?
OnlineFeatures Wallet balance error.
General Shutdown - Start
General Shutdown - Game
General Shutdown - World Database
General Shutdown - GUI
General Shutdown - Console
General Shutdown - Input
General Shutdown - Graphics
General Shutdown - Sound
General Shutdown - Physics
General Shutdown - Online Features
OnlineFeatures Online connection closed.
General Shutdown - Resource Manager
General Shutdown - Utilities

Some other suggestion?

P.S. I contacted ea support but the only thing the said to me, is to check if the daupdater service is turned on... but it ever worked!!!!

Thank you

Bye

I have that same issue.  Both issues. The offers.xml file doesn't exist for it to be read.  And EA isn't responding to multiple requests.  Don't even try to do the live chat deal...you will wait 40minutes just to have it say it quit right when you are the #1 on the list.

This sucks.  And bioware isn't helping much either.  They should be on these forums trying to help the users.  instead they are talking it up in the non-technical forums talking about what features to add.

Oh... well, so there is some sort of moderator at least that answer on other forum!!!

The odd thing is that if you try to contact the support for this forum, appear a page asking you to compile a form... BUT THE FORM NOT SHOW UP, DOESN'T EXIST!!!!

I'm beggining to agree with the person that wrote that was better to obtain an illegal copy instead of the original one: I bought the collector edition and all I got more than the standard is a cloth map (ok, really nice, but not worth 10 €!!!).

There is a chance that some moderator can help us all, showing our request for help to some tech please????

I can also say that isn't a connection problem, because yesterday I reinstalled (4th time) the game again, cleaning all old saving (and so the relatives folder) and achievements. When I started the game I checked if there was some achievement without connecting with my account and where all blank. At this point I connected and in no time all achievement came back...
So, someone can explain me why the connection for achivement work, but I cannot get any DLC? I manually downloaded also the DLC that I own and installed correctly but I can't  get authorization, while inside the online profile is present and correctly redeemed...

Can someone explain me how work all this system and why something work and something doesn't???

Thank to all people that have the patience to read and, above all, answer to my ... delirium!!!

[CorusDaar]

My Content is downloaded, showing 100% , but when i click on Installed Content, there's nothing showing ? So its downloaded, but not registering as installed ?

[Crtcus victor]

Polygon Sound wrote...

I have figured out a potential fix for the issue of the Stone Prisoner not showing on the Map and in the Journal. It seems that even after you have entered your collectors edition code on the website and downloaded the content, there is 1 more file that has to download. DAO_PRC_OCP_2_1.0. I noticed this downloading and after it was done the quest was available. DAO_PRC_ONRX_1_1.0 also downloaded and after that I was able to purchase The Warden's Keep via the DLC menu in game.
So if you are having problems with the CE content please check if you can get these files downloaded to your game.

Well that sounds possible - some files that are not included in the DLC but the game requires them. I dont know how about others, but I downloaded my Stone prison manually (stuck at 0% - and for what i read here about service problems, i think even if it downloaded correctly through the game downloader, it may have omited some file). Would you be so nice, Hamis (i have no illusions about anyone other really carring about this), ande see if there is a possibility of "hidden" DLC files, required for others DLCs?

[CyberHorbus]

I downloaded and played the one about the fortress, I got the armor from that story and today it dissapears, and all the adventure resets! O.O

[Kheryzen]

Ok, here's my problem:



I was running out of space on my D drive (the one that steam was installed on), so I moved Steam into my new 1tb W drive. That's when it wouldn't detect my new DLC. I'm still logging in but now I'm seeing DLC and it's telling I don't have any of it. :/

[TeinLaeda]

when i try to reinstal dao updater it says it cant find dau exe
i looked it my bin_ship folder and it has  daupdater and daupdatersvc.service   bot not exe which one i need?

ok i tried everything it says that it not possible to start or download all or 1 of  components because he cant locate it but i checked all the ways and they are fine

Modifié par TeinLaeda, 26 novembre 2009 - 12:02 .

[Omadon33]

I had absolutely no problem with the DLC content until I entered the Fade.



At some point there I suddenly got a weird message for a new quest at Soldier's Peak (which I had already completed at that point). I then found out that the DLC helm Bergen's Honor had disappeared and after exiting the Mage Tower after completing the Fade quest Soldier's Peak was not available any more.



When I load an old save game, Bergen's Honor is still there and Soldier's Peak as well.



When I load a saved game after the bug struck, both are gone.



Is there anything I can do, unless re-playing all the Fade quest once more (which would be a pain in the a'*!"s honestly... ?



As I said, in 80% of my saved games up to the Fade quest, everything seems to be ok.



The worst case scenario of course would be to play the Fade quest again, only to re-encounter the same problem (which would have me bin the game for good).



Any suggestions would be greatly appreciated.....



Regards,



Omadon33

[seckint]

looks like i got some sorta manifest.xml problem or registeration coz i cant even instal ancient elven boot fix by daupdater.Even after formating pc and instaling everythink from zero.How i can fix that problem or what might be causing this problem.My registry keys correct and saved at game and my account at bioware.And still no answer from accuall technical support crew of bioware.

[TeinLaeda]

only questions and no anwsers

[Serwadion]

Someone want to laugh with me?

I send several information to EA support after their not useful answer and what I got?

Today I received from them an email asking me to compile a form about how much I'm satisfied about quality of support...



Humorism isn't missing at least...

[Alessaunder]

Got the Deluxe Digital edition from Steam but saw nothing on the ingame tabs. 3.2.1 did it for me (with some additional tweaking by going to the Steam client, right clicking on the game in the My Games tab, viewing the CD keys, then copying these to the clipboard and redeeming them on the social Bioware website).



You shouldn't need to go through all these steps to get what you paid for and it would have been nice not already having completed the game before I got access to the DLC, but I'm grateful for this extremely helpful thread. Great work, HemisH!

[Shaga307]

I know, that I'm not the first person posting this issue, but according to the FAQ list on the first page, one of the points requires reinstalling the daupdater service, which I can't complete, 'cause "access denied" message appears when starting the service (although I'm the admin). I tried downloading EA download manager, who says that I have additional content, but does not download it... The only DLC that works is Blood Armor and Wicked Oath (downloaded them manually), while the golem and the other ring is "not authorized"...

[69Sc0rp1uS69]

merci

[aqva12391]

hmm the problem i have is that i cant get the DLC to show up and i have read the tips you posted here but i am a noob when it comes to those things . I have got to the 3.2.4 tip because i have that kind of a problem because when i force start the updater service i get a error that it cant start from a local comp.



But i dont know what to do than. Do i need to copy/ paste c:\\\\Windows\\\\Microsoft.NET\\\\Framework\\\\v2.0.50727\\\\ when i open the cmb or what.



Guys sorry for the silly question but i am just a noob when i comes to these things

[seckint]

aqva12391 wrote...

hmm the problem i have is that i cant get the DLC to show up and i have read the tips you posted here but i am a noob when it comes to those things . I have got to the 3.2.4 tip because i have that kind of a problem because when i force start the updater service i get a error that it cant start from a local comp.

But i dont know what to do than. Do i need to copy/ paste c:\\\\\\\\Windows\\\\\\\\Microsoft.NET\\\\\\\\Framework\\\\\\\\v2.0.50727\\\\\\\\ when i open the cmb or what.

Guys sorry for the silly question but i am just a noob when i comes to these things

 once you open cmd check the tips what it says somethink like cd.. or cd do those as he writes there.Which allows you to drop the c:\\\\documanter and bla bla\\\\.Just check each step what hemin wrote there.

[aqva12391]

But when it gets to cd Microsoft.Net it just says cannot find the path specified:pinched:

Modifié par aqva12391, 27 novembre 2009 - 11:10 .

[aqva12391]

sorry for double post

Modifié par aqva12391, 27 novembre 2009 - 11:11 .