Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)
#1526
Posté 14 janvier 2010 - 10:19
#1527
Posté 14 janvier 2010 - 10:31
Modifié par Murrdoch, 14 janvier 2010 - 10:37 .
#1528
Posté 15 janvier 2010 - 12:34
yes wardens keep is installed, everything works perfectly
#1529
Posté 15 janvier 2010 - 01:03
i can`t upload the game points.
is ther someone who can help me?
#1530
Posté 15 janvier 2010 - 03:36
I guess the last reason I might have is that I cannot get to the direct link on EA's website for the DAZIP. I am currently working/living in Beijing, and the internet here is controlled, which might explain that. Hmm... now that I think about it, perhaps the fact I can't get to the direct download means the updater can't get to it either.
The solution, I suppose, is to find another source for the stone prisoner. I googled, but no non-sketchy websites pop up. Any suggestions? I just need the file.
#1531
Posté 15 janvier 2010 - 04:04
A couple of things that aren't always apparent. People have had problems with the installation if their My Documents directory is in somewhere other then the default location. Moving it back to the default location so the DLC can download and install has help some people.
Also, if your region and language settings in Windows is something other then USA and English try setting Windows to those settings temporarily.
#1532
Posté 15 janvier 2010 - 04:22
Kepha wrote...
Wastrelwink, have you tried to manually download and install the DLC? Links and instructions are in section 4 of the first post of this thread?
A couple of things that aren't always apparent. People have had problems with the installation if their My Documents directory is in somewhere other then the default location. Moving it back to the default location so the DLC can download and install has help some people.
Also, if your region and language settings in Windows is something other then USA and English try setting Windows to those settings temporarily.
Thanks for the reply. I'm fully westernized, on a USA-bought PC, just hooked into the Chinese web. I would certainly try the manual install, but can't get the DAZIP file. It might be a problem with China's Great Firewall, but I can't open the link to get the DAZIP file. Just gives an error, not matter which browser. I managed to download two other DLC's last year, so this might be a new thing.
If you have an alternate location for the Stone Prisoner DLC, I would greatly appreciate it.
#1533
Posté 15 janvier 2010 - 06:38
Murrdoch wrote...
@ Azraelss
so install this to see RTO in available list.
http://na.llnet.biow...OCP_1_1.0.dazip
Thanks for the link, with this downloaded I'm also showing RTO as available... about to purchase the bioware piints to buy it then see if I can get it downloaded.
#1534
Posté 15 janvier 2010 - 06:47
hellodie wrote...
Whoops, edited. Apparently the Return to Ostagar is not yet released for PC, so there is no need to update the guide with the manual link.
Actually it IS out, just seems that everyone is being introduced to my old problem of not being able to download the order DLC file.
So to get RTO purchased download THIS file:
http://na.llnet.biow...OCP_1_1.0.dazip
and to install it download THIS file (if DA:O fails to do so automatically)
http://na.llnet.biow..._CP_1_1.0.dazip
Might also be interesting to note that downloading the Stone Prisoner order DLC file (( http://na.llnet.biow...OCP_2_1.0.dazip )) fixed my issue of getting crystals for Shale but not getting the Sulcher's Pass quest.
Modifié par ScytheKnightAU, 15 janvier 2010 - 06:52 .
#1535
Posté 15 janvier 2010 - 06:49
Most recent statements from Chris Priestly.
http://social.biowar...dex/608506&lf=8
Modifié par Kepha, 15 janvier 2010 - 06:51 .
#1536
Posté 15 janvier 2010 - 06:54
#1537
Posté 15 janvier 2010 - 06:59
I just wanted to clarify that people aren't getting the offer download because it hasn't been pushed out yet, not because of some other problem. And anything you download now is at your own risk.
#1538
Posté 15 janvier 2010 - 07:32
That said I haven't installed the main files for RTO yet.... but if I've wasted my cash on the purchase I'm not going to be happy....
#1539
Posté 15 janvier 2010 - 07:40
Any one else experience this problem?
#1540
Posté 15 janvier 2010 - 08:20
I usually hate to do all the installation all over when i use my ghost images to get back to a fresh environment so i usually install my games on another partition so i can easilly start them when i do a "reinstall" so to say but this time i had problem with the DLC and thanks to your guide i figured out what i needed to do.
So basically for people who want to use their old install game and simply run the game after a OS re-install the only thing you need to do is this:
1) Copy your saved game from (c:\\Users\\Shadow\\Documents\\BioWare\\).
2) After reinstall put back this whole folder just to be safe.
3) Navigate to c:\\\\Windows\\\\Microsoft.NET\\\\Framework\\\\v2.0.50727\\\\
4) installutil "D:\\\\Games\\\\Dragon Age\\\\bin_ship\\\\DAUpdaterSvc.Service.exe"
5) net start DAUpdaterSvc
Now it should be working for you (atleast it does for me
Thanks again HemisH for your awesome work!
#1541
Posté 16 janvier 2010 - 08:29
i purchased the points to download it, and got a confirmation
i started the process of downloading Rto, but realized i need the new patch, so i closed it and downloaded + installed the patch.
after i rebooted the game, it now says i have not purchased it at all. i downloaded and manually installed Rto, but to no avail
how can i get rto to work?
Modifié par PatrickBateman1, 16 janvier 2010 - 11:16 .
#1542
Posté 16 janvier 2010 - 12:40
Anyway, I've successfully registered my game, redeemed and downloaded my DLC (Blood Dragon Armor, and The Stone Prisoner) but it's just sitting in the Download Progress tab saying 'Downloaded - 100%' for all three DLCs. The problem seems to be that they all require game version 1.0 and I assume that Steam has autopatched to 1.02. The 1.0 in 'Required Game Version' is in red, which I can only assume means that my game version does not meet the requirements somehow.
The weird thing is that Amulet of the War Mage DLC from the online flash game worked perfectly, and also only requires version 1.0.
If anybody has any suggestions to overcome this strange 'Game Version Required' problem I'd be much obliged. And in case it's at all relevant:
Steam version of the game
Windows 7 Home Premium 64-bit
--edit--
OK oddly enough it seems to have started working after I updated my graphics card drivers. Whether that actually had any effect I can't say, but the DLC all extracted and installed with no problems once I'd done it. Strange.
Modifié par Big Mikey Mike, 16 janvier 2010 - 12:49 .
#1543
Posté 16 janvier 2010 - 08:42
HemisH wrote...
Try this : go to c:\\\\\\\\Program Files (x86)\\\\\\\\Steam\\\\\\\\steampps\\\\\\\\common\\\\\\\\dragon age origins\\\\\\\\bin_ship\\\\\\\\ and run daupdater.exe
Then start the game and log in.
Couldn't get Collector's Edition stuff via DLC until I tried this, now it works perfectly
Thanks for the tip HemisH
#1544
Posté 17 janvier 2010 - 01:37
I'm running Windows XP and have the standard boxed game with the latest patch, only have the one profile on my comp so there shouldn't be any issue with not having administrator privileges. In any case I can't remember my password to change the profile within services.msc (I set up my computer in 2006).
Everything was working fine when I last played (before New Year's), it just seems odd that everything has gone belly up since then.
I'm going to try uninstall and reinstall DA and see where that gets me but if anyone has any ideas I'm happy to hear it.
#1546
Posté 17 janvier 2010 - 04:36
The help topic this is under is here - http://help.dragonag...6&p_faqid=23666
Edit: Actually this wasn't a hard fix for me, I get about 10 secs from the game loading to resume or start a new game before the DLC becomes unauthorised again. I had a look at the DAUpdater in services.msc while the game was loading and it gets stuck at "starting" before it finally stops. I'm not sure but is the game getting the same 1053 error I get when I try to manually start?
The beta fix unfortunately didn't work either.
I'm going to have to wait for an official fix to the updater since I really don't want to spend more time on this.
Modifié par wintervale, 17 janvier 2010 - 05:45 .
#1547
Posté 17 janvier 2010 - 06:11
I just bought it and I download it to %100 but when it comes to install I am getting this error says
'' A download or Installation failed more than once.''
What am I doing wrong ?
#1548
Posté 17 janvier 2010 - 06:44
After buying and installing DLC Wardens's Keep everything seemed to work fine. I didn't start playing the quest right away though. Later I noticed the the map marker of the quest disappeared, as did Dryden from the camp. All my saved games have this flaw.
From what I've seen so far this is a common problem, but I hadn't found a solution yet. Reinstalling the DLC didn't work.
My setup: Windows 7, The game was downloaded via EADM.
current game version 1.01
The support team somehow didin't notice my refundation claim, as the company failed entirely to deliver the service I payed for
#1549
Posté 17 janvier 2010 - 07:09
Modifié par Zoolio76, 17 janvier 2010 - 07:09 .
#1550
Posté 17 janvier 2010 - 07:17
It is possible to use the developer's console to fix things up. Instructions here





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