Redeemed DLC Unofficial Troubleshooting and FAQ (PC Only)
#1826
Posté 12 mars 2010 - 08:05
#1827
Posté 12 mars 2010 - 03:20
regurgites wrote...
As per Jaredor, I've been running DAO without incident for some time. I installed the 1.03 patch tonight and suddenly the DLC is suddenly unauthorised, is there a quick fix? I will also be following the advice given to Jaredor in the meantime, (For some reason I have a 7k download speed from bioware servers for the updater so it will take a while LOL.
The advice to Jaredor will probably fix things for you if the Content Update service is having problems. If the service was running properly, it might have been just an intermittent server connection problem.
Modifié par Kepha, 12 mars 2010 - 03:22 .
#1828
Posté 13 mars 2010 - 10:25
#1829
Posté 15 mars 2010 - 09:22
#1830
Posté 16 mars 2010 - 09:31
I was not showing any DLC in any of my 3 tabs and was trying to figure out how to get the content I had gotten when I bought the digital deluxe edition during Christmas.What worked for me was to use the DAUServiceDiagnostic_beta someone linked after i reinstalled my .NET framework. Hope that helps someone.
Modifié par Flintfist Shattermallet, 16 mars 2010 - 09:32 .
#1831
Posté 16 mars 2010 - 09:41
After getting "Dragon Age origins Deluxe edition" from Steam I had no download able content showing in the Download content of the game "It showed nothing" I then downloaded and installed the DAZIP files associated with the download content I purchased. I was then able to see the content but when I tried to download it I was unable to as the redeem it had already been used. I have tried everything in http://social.biowar...y-81613-1.html. Have been trying to get this fixed for over 3 weeks Steam said "Not our problem" Bioware's response was to copy and paste there help files to me one at a time. After following all there instructions last answer reinstall the game. Did that, still same problem. I am guessing the help desk guy doesn't really exist and the responses I have been getting are computer generated. What a pain in the ..... will never buy from steam again and Bioware need to get some real people into help rather than copy and paste the help files!
Hope everyone is enjoying the game would like to play it one day!!!!!!
#1832
Posté 16 mars 2010 - 09:49
Modifié par Flintfist Shattermallet, 16 mars 2010 - 09:50 .
#1833
Posté 16 mars 2010 - 03:38
#1834
Posté 16 mars 2010 - 05:32
#1835
Posté 17 mars 2010 - 06:20
Edit: Now its not authorized and wont let me load my saves. (sigh)
Modifié par Flintfist Shattermallet, 17 mars 2010 - 06:27 .
#1836
Posté 17 mars 2010 - 08:45
That was an Great Post from "HemisH". Thank You !!!
#1837
Posté 17 mars 2010 - 11:18
But now, the edge is stuck at extracting and all the others at 100% so whatever. Guess I'm not ment ot have it.
Dunno how it will help anyone but mine was purchased off of impulse, following the command directly would result in an error. My game is installed on a seperate drive from windows 7 64 bit flavor.
Modifié par Eleniatari, 17 mars 2010 - 11:40 .
#1838
Posté 18 mars 2010 - 07:08
Some ideas what I did wrong?
Modifié par entekk, 18 mars 2010 - 07:09 .
#1839
Posté 19 mars 2010 - 03:29
#1840
Posté 19 mars 2010 - 10:13
have been trying to fix it for 3 days and nothing is working
no reply from tech services either
i dont have anything to download and install. ostagar is available.
so far i have logged about 20 hours trying to fix it.
i have installed and reinstalled. etc etc.
the lag is terrible, lockups, and getting stuck on objects as i move around.
cant bioware release a polished game?
and i have waste about 75 bucks on this crap.
i would rate this game at 2/10
#1841
Posté 20 mars 2010 - 12:59
Edit-
Ok, so my DLC did appear in the DLC tab, and I have successfully downloaded my free Blood Dragon Armor no problem, but the Stone Prisoner has been freezing up during the download process. It has froze more than once so a small message appeared stating that there is a problem of some sort and I need to visit the EA support website. This, however, does not help at all, so I'm wondering is there something you can help me with? I don't understand how my BD Armor was no problem, but Stone Prisoner was. Thanks again.
Modifié par wtbriann, 20 mars 2010 - 03:50 .
#1842
Posté 20 mars 2010 - 12:59
#1843
Posté 20 mars 2010 - 01:06
#1844
Posté 20 mars 2010 - 05:32
I was wondering if anyone could help me with this issue.
I just downloaded Dragon Age:Origins Collector's Edition and downloaded the DLC fine. I got the Collector's Edition from Steam and after the DLC finished downloading it said Unauthorized and I can no longer resume my saved game due to it saying to log in as the authorized user. My username is correct and logged in fine. My hard drive is partitioned into C and D drive. The C drive is where the saved content (created character, achievements) is while the D drive is where the game is saved from Steam. I know I have seen other users with this issue but I have done a little troubleshooting but nothing has worked so far. I'm not terribly computer savvy so it is difficult for me to locate exactly what I need to do. Any help would be great.
Thanks all.
#1845
Posté 20 mars 2010 - 11:38
#1846
Posté 21 mars 2010 - 01:30
#1847
Posté 21 mars 2010 - 10:40
#1848
Posté 21 mars 2010 - 10:54
omg do i have to say how frustrating this is.. 5 weeks, and i still can't download it!!
#1849
Posté 21 mars 2010 - 04:12
ChaosUndivded wrote...
well i read the OP several times, tried a few options and guess what, i still can't get RtO to work.. the dlc location is on the map, i go there, try to talk to the fella for the ingame download, and i get the same stupidly annoying message i've been getting for weeks now... sorry, your request could not be completed at this time, please try again later..
omg do i have to say how frustrating this is.. 5 weeks, and i still can't download it!!
Try deleting the Offers.xml and Manifest.xml file in the My Documents\\\\Bioware\\\\Dragon Age\\\\Settings directory. Then go to the Configuration Utility. (From the game launcher click Configure). When the Config Utility starts up go to Repair, then click on Clear Download Cache.
Now launch the game and log in, the two XML files should regenerate and the RtO offer should be redownloaded, you will have to wait a little bit for the game to redownload it. It it doesn't, manually download and install all the downloads that are marked "offer" in Section 4 of the first post of this thread.
Its regenerating the offers.xml file that often fixes your probelm, the other stuff is just to make sure it gets regenerated properly.
Modifié par Kepha, 21 mars 2010 - 04:14 .
#1850
Posté 21 mars 2010 - 09:22
I got the digital deluxe edition of DA:O from Steam. My bioware profile entitlements thingy says I have Warden's Keep, Blood Dragon Armor, Collector's Edition, and The Stone Prisoner as "registered game promotions".
Yet I don't think any of them are installed on my game. When I go to "downloadable content" there is nothign in the "installed content" tab, and only Stone Prisoner and Return to Ostagar in the "available content" area.
I have absolutely no idea what to do. I want to install all the stuff that came with the Digital Deluxe edition, but I don't know where to start or what to do.
I'd really appreciate any help.
edit: I'm running Vista 64, if that matters.
Modifié par fiftyson, 21 mars 2010 - 09:26 .





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