2701 réponses à ce sujet

[rusticmage]

Righto. I'd like you to change the service logon to use your user account. It should pop up a message saying "xxxx has been granted the Logon as a Service right". Then try starting the service. (If this doesn't work we can easily change it back to use the LocalSystem credentials.)

[Schmoopi]

I get the following response:



Microsoft Windows [Version 6.1.7600]

Copyright © 2009 Microsoft Corporation. All rights reserved.



C:\\Windows\\system32>net start daupdatersvc

System error 1069 has occurred.



The service did not start due to a logon failure.

[V.A.N.T.A.R]

Wow, thanks to Hemish, ive got all my DLC downloaded and installed. The service was not installed on Win7 x64 game downloaded from Impulse. Till i found this post it was driving me mad!!



I still cant believe Bioware has made it so difficult to get stuff we paid for:

- Redeeming codes was a **** at the start until they had a link to check what I have already redeemed

- Manually installing a service to get updates??! No wonder the doomsayers are talking about the death of PC gaming.



I admire Bioware (in the end the DRM for this game is pretty unobtrusive), love the game so far, love my PC, but cmon guys, if you are listening please dont make this so hard...

[rusticmage]

"The service did not start due to a logon failure."

Check the password you entered in the properties for the service. If you're logging into Windows with this account, there's no reason why a service should return that error.

[Benmaskin]

I finally got my DLC to start working. Thing is I've gotten four codes from Webhallen where I ordered from: Shale, Blood Dragon Armor, Memory Band and Guild Masters Belt. I've been able to redeem all codes but the one for Guild Masters Belt which keeps saying Unable to redeem code. Copied the code from their mail so it should be correct. Any ideas?

[Schmoopi]

Yep I agree, I am not sure why this happening as it is the same account I am logged on with. it must be a windows thing.



I will try resolve this tomorrow as it is a bit late here, thanks for you patience and help so far

[kwispel]

Desdimon wrote...

I have gone through all the steps a few times but without success.

My downloads are siting at 0% and will not start downloading even if I try to forced download them

Also some of the display pictures do not appear in the Details Tab, instead they are grayed out.

I managed to get the stone Prisoner downloaded when the game first launched but nothing else will download.

Any ideas on what is causing this?

Same for me, It stay on 0% ,the download for the items i have from the flasf version rewards.

[chaosalys216]

Ok, so i see 100% DL'd NOTHING in install.....didn't see anything about this specific problem. i'm wondering if i miss the "install" option somehwere (didn't see anything). i tried following everyones instuctions about using the installutil but it still doesn't work.......can someone give me a heads up?

[OldMan91]

I'm having the problem that the service itself is not running. I've done everything you mentioned, but when I try to start the service manually it keeps telling me "Windows could not start the Dragon Age: Origins - Content Updater Service on the local computer. Error 2: The System cannot find the specified file".

[HemisH]

Many issues looked similar and too many people posted while I was sleeping. Don't have much time today so I will make a series of specific issues posts.

When trying to run the service, you receive an error looking like this : "Windows could not start the Dragon Age: Origins - Content Updater
Service on the local computer. Error 2: The System cannot find the
specified file"

People with the Error 1053 timing out, please post the same information here. A reinstallation of the service might be in order with section 3.2.4 (which can confused people)

Someone had this problem before. If I remember correctly I made him reinstall manually the Dragon Age Updater Service. We used the section 3.2.4 with his own file paths.

I will need these things so I can tell you exactly what to try : 

• The complete path to DAUpdaterSvc.Service.exe
• The complete path to installutil.exe
• Double click on your service in the Services window and tell me the path of the executable
• Your version of Windows

Check the section 3.2.4 to get the default locations to guide you, or simply perform a Windows search for the 2 files.

Modifié par HemisH, 05 novembre 2009 - 02:04 .

[Dagobert111]

It worked...however: Dowloadable content caused me to loose 1 hour before figuring the bug out.
Failed experiment for me considering I paid 50 € for this (great) game.
In the future: Make it work easier or DONT put downloadable content. Its an unnessessary pain to paying customers. :-/

Im also wondering: How do people that dont know anything about computers enjoy your game after this?
Think about it...;/

Still - besides all the anger: GREAT GAME SO FAR :-) Getting 5 Stars

Modifié par Dagobert111, 05 novembre 2009 - 01:52 .

[HemisH]

If you bought on the EAStore or DLC shows up in the Available Content (where you need to buy them with points)

It seems that EA failed to send some DLC keys or registering some keys before the others could mess things up... Your best bet is hitting on the EA forums or e-mailing them.

To check what DLC is linked to your account : http://social.biowar...ntitlements.php

Your items shouldn't be there in some cases, especially if your DLC shows up in Available Content,. which means your account doesn't have the items linked. Either you messed up with redeemed your code, didn't get your codes, etc... We can't do much around these parts for these situations.

If your items are on the user_entitlements website and they still show under Available Content you might want to delog in the game, restart the game and relogging.

If it still fails you could always try section 3.3.1 to force the game to redetect what you are authorized to use/download.

[HemisH]

You redeemed your codes,  http://social.biowar...ntitlements.php shows all your DLC linked to your account and yet you're not seeing ANYTHING in the 3 tabs in the DLC section of the game.

This is covered on the first post with section 3.2.1.

This is most likely  because the Dragon Age: Origins - Content Updater service is failing to start or didn't get installed in some cases (it also seems that Impulse buyers are getting this issue en masse).

Modifié par HemisH, 05 novembre 2009 - 02:01 .

[HemisH]

You redeemed your items,  http://social.biowar...ntitlements.php shows all your DLC items linked to your account, while logged in game you see items stuck in Download tab at 0%.
You could also have some DLC installated correctly but having one or more DLC stuck at 0% in the Download tab.

Try to delog in the game, restart the game, reloggging.

If it doesn't work make sure you tried selecting each item in the Download tab and pressing the little button Download that shows just under the windows that shows the item picture and description.

When nothings work, you can try section 3.3.1 to kick start the game and Updater service to recheck/redownload your content.

[HemisH]

You have DLC items showing up in the Download tab stuck at 100% and they're not moving to the Installed tab.

Try to delog in game, restart the game, log back in.

If this doesn't work, make sure your personnal windows user account use the default Documents location and are not mapped on a different hard drive / partition / on a network.

Default should be something like
Windows XP C:\\Documents and Settings\\username\\My documents\\Bioware
Windows Vista and Windows 7 : C:\\Users\\Username\\Documents\\Bioware

(mind you I'm working from memory here)

If it still doesn't work you could try section 3.3.1 and when at the step where you delete Manifest.xml, rename all the other .xml file you find there.

[master_razgriz]

when i try to installulti the DAupdatesvc.service.exe i get access to the path "c:\\window\\microsft.net\\framwork\\2.0.....\\installulti.installlog" is denied

??? whats going on?

[HemisH]

master_razgriz wrote...

when i try to installulti the DAupdatesvc.service.exe i get access to the path "c:\\\\window\\\\microsft.net\\\\framwork\\\\2.0.....\\\\installulti.installlog" is denied
??? whats going on?

What version of windows do you  have?

With Windows Vista or Windows 7 you have to make sure you start the CMD as an administrator.

I think I'll add something about administration permissions for Windows Vista and Windows 7... I'll try to do it from memory. Won't be easy!

[Rabid Wookie]

I finally fixed most of the issues I was having, but I couldn't get it all to start downloading. I clicked to download all of them before going to bed last night and only Shale had been installed come morning with 0% on all the rest. This is after I reinstalled the Updater, any ideas?

[master_razgriz]

HemisH wrote...

master_razgriz wrote...

when i try to installulti the DAupdatesvc.service.exe i get access to the path "c:\\\\\\\\window\\\\\\\\microsft.net\\\\\\\\framwork\\\\\\\\2.0.....\\\\\\\\installulti.installlog" is denied
??? whats going on?

What version of windows do you  have?

With Windows Vista or Windows 7 you have to make sure you start the CMD as an administrator.

I think I'll add something about administration permissions for Windows Vista and Windows 7... I'll try to do it from memory. Won't be easy!

i run Vista, even as i try to uninstall i still get the same denied

[master_razgriz]

master_razgriz wrote...

HemisH wrote...

master_razgriz wrote...

when i try to installulti the DAupdatesvc.service.exe i get access to the path "c:\\\\\\\\\\\\\\\\window\\\\\\\\\\\\\\\\microsft.net\\\\\\\\\\\\\\\\framwork\\\\\\\\\\\\\\\\2.0.....\\\\\\\\\\\\\\\\installulti.installlog" is denied
??? whats going on?

What version of windows do you  have?

With Windows Vista or Windows 7 you have to make sure you start the CMD as an administrator.

I think I'll add something about administration permissions for Windows Vista and Windows 7... I'll try to do it from memory. Won't be easy!

i run Vista, even as i try to uninstall i still get the same denied

dont worry, its just me being stupid
i didnt run cmd as admin
i got it now
uninstalled service and installed it again with installutil
dled and extracted/installed dlc
good work! thanks veyr much!

[Acemath]

Okay,did everything what's mentioned in the threadstart.The only thing that shows up in the downloadable content tab is the stone prisoner,no warden's keep or whatsoever?And i can't download the stone prisoner either it seems,it only says at the bottom;Buy?

[HemisH]

I'm adding some informations and renaming section 3.1.3 concerning the Run as Administrator stuff for the game itself and the service.

This could also be steps taken for people plagued by : 

• Error 5 : Access is denied when working on the service problem
• 0% Download status for DLC items
• 100% DLC items not moving into the Installed tab

3.1.3. Not running the game or the Updater service as administrator could cause several problems with Windows Vista and Windows 7.

Before trying more advanced troubleshooting options, make sure to run the game as an administrator.
This
is performed by navigating in your Dragon Age Origins folder. right
clicking the daorigins.exe file and selecting Run as Administrator. If
it fixes your problem you'll need to enter this file properties and
tell Windows to always start as administrator when this file is
concerned.

3.1.3.1. Configuring Dragon Age: Origins to always run as an administrator

Check out this link http://www.sevenforu...inistrator.html and refer to Option Three (Using Compatibilty Mode)

Do that little procedure for the Dragon Age Origins executable which is daorigins.exe in the folder you installed the game in.

With default Steam installation it should be something like c:\\Program Files(x86)\\Steam\\steamapps\\common\\Dragon age origins\\

Steam has weird shortcuts, not sure about other digital distributors.

You can usually the http://www.sevenforu...inistrator.html procedure directly on your shortcut to your Dragon Age game. If you can't you  have to do it with the daorigins.exe file.

3.1.3.2. Configuring Dragon Age: Origins - Content Updater service to always run as an administrator

Check out this link http://www.sevenforu...inistrator.html and refer to Option Three (Using Compatibilty Mode)

Do that little procedure for the Dragon Age Origins service which is DAUpdaterSvc.Service.exe  in the folder you installed the game in.

Exemple : C:\\Program Files (x86)\\Dragon Age\\bin_ship\\DAUpdaterSvc.Service.exe

[GodsMiddlefinger]

Big Thanks HemisH!!!

Running the game as administrator did it for me!!!
Soon as i logged in (in-game main menu) it started downloading, and ... All is well now, so i can finally start playing, and enjoying '(i'm sure )

So again big thx!!!

*I use vista 64 BTW*

Modifié par GodsMiddlefinger, 05 novembre 2009 - 03:08 .

[Rabid Wookie]

I'm running XP so that isn't my issue, so should I just keep trying to log in and out since one of my DLC already downloaded, one would imagine the rest would. Or anyone got a better idea?

[Acemath]

Acemath wrote...

Okay,did everything what's mentioned in the threadstart.The only thing that shows up in the downloadable content tab is the stone prisoner,no warden's keep or whatsoever?And i can't download the stone prisoner either it seems,it only says at the bottom;Buy?

Okay,with restarting the DAUpdater manually again,the Warden's keep is also in the list of downloadable content.But how can i start the download itself??I have redeemed the codes,cause they show up in my players profile??