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Inconsistency in challenge database / points not being awarded


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#1
mbruck77

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 I have three challenges that I have completed that the system is not recognizing as completed.
It knows that progess is 100/100 or 200/200 but says "Times completed: 0". The counter for the gold challenge that they belong to is not not incremented and the challenge points are not added to the total.

I tried to get this sorted out via EA support but after three replies that did not even attempt to address the issue this is getting nowhere. The last reply was "And I understand that you are facing an issue regarding the bug in the challenge. However, we provide the better support in case of account and billing related issue. But there is no need to worry, we have forums where many players post your suggestion and get the answer. I would appreciate if you post your issue online on our official forum by referring the link given below:"



Survival Medals 
Earn 100 Survival Medals 
Current progress: 100/100 
Challenge points: 15 
Times Completed: 0 

Turian Havoc Waves Completed 
Complete 200 Waves as a Turian Havoc 
Current progress: 200/200 
Challenge points: 20 
Times Completed: 0 

Turian Ghost Waves Completed 
Complete 200 Waves as a Turian Ghost 
Current progress: 200/200 
Challenge points: 20 
Times Completed: 0

#2
TheOneMavado

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I have the same problem on Xbox with the Turian Ghost Waves and Survival Medals.

Guess I wont even bother with the Havoc Waves for now...

Modifié par TheOneMavado, 28 octobre 2012 - 02:13 .


#3
Argastorn

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I have bit different issue but also relating to N7HQ challenges. I've completed Combat-, Reaper, Cerberus- and Collector mastery already once. When the counter started the 2nd rounds on those particular challenges, I had my progress bar on some of the subchallenges not reseting to 0%.

For example melee damage challenges in combat mastery. I had played multiple games as Krogan Vanguard going allout melee and got my melee challenge rank 3 done quite quickly. However I kept playing more as "Kroguard" meleeing all the things after the completion of melee challenge to get the waves complete challenge. Sometime later I got the rest of the challenges done under the combat mastery metachallenge. Now this has happened on those other 3 (exept geth) races challenges. Gaining certain enemytype kill much faster than others.

Now that the challenge was completed for the first time, the progress requirement bar should reset to 0% and start another run right? However my "Melee Damage Use #1-3" were allready maxed out when the meta challenge was complete and reseted to do the next run, BUT it remains shown as "Times completed: 1". Well I proceeded to play multiple mostly melee matches whit various different classes aswell, But the challenge progress bar remains at 100% and doesn't change the times completed from1 to 2. My meta challenge is currently on those previously mentioned at 100% completed, but shows "Current progress" 11/12 for combat mastery, 12/15 for collectors etc.

I was hoping someone on BioWare would look up to the matter and fix this if possible. I beliave that this isn't intended, as I've completed all the weapon mastery challenges and yet still all of the subchallenge progress bars reseted back to 0% even tho I did use certain weapons more after completing that weapons challenge already and they all reseted back to 1 times completed at 0% progress towards the 2nd time.

thank you for your time.

Ps. apologies for any typos/sentence structure errors. I'm not a native English speaker.

edit: forgot to give you link to my N7HQ

http://social.biowar...orn&platform=pc

Modifié par Argastorn, 29 octobre 2012 - 10:21 .


#4
mbruck77

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@TheOneMavado Well I am running out of easy challenges, so just skipping that is not really an option...

These three database errors occurred for me within hours from each other and over the first weekend after the DLC was out. Maybe the underlying problem is fixed by now and you could try completing the Havoc waves.

@Argastorn Also the bars on the gold challenges don't reset either.

#5
mbruck77

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@TheOneMavado
The issue has fixed itself now. Today I played again with these characters and after one wave with each the notification popped up and the database now shows the correct data.