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[Status Update] Stuck Challenges: Update 4:45 MT


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#1
Bryan Johnson

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Update: November 2.

If you are still having stuck challenges of the following: Cerberus, Geth, Collector, Reaper or Combat Mastery contact: Jesse Reid, Ernest Tse or Myself.

This does not apply to squad elite/survivor medals. 

Hello all,

Just wanted provide a status update for those who are in a stuck challenge state for Cerberus, Geth, Collector, Reaper, and Combat Mastery.

We have a potential solution for this, and are in the final phases of testing. So anyone who was visited the N7HQ at any time will receive this fix. Our hopeful rollout time is approximatley wednesday and will continue to run the script periodically for those that have not visited the N7HQ.

Note: This only applies to the 5 challenges listed.


2:30pm MT Update-

We are looking for some people with real world examples that we can run tests on, we back up your data 100% so there is no risk to you except some of your time.

If you are interested please PM me.

So far all of our tests have been successful and some players are now back to working just fine :)


3:30pm MT Update - We are no longer looking for volunteers script should be run shortly

4:45pm MT Update - We are now running the script for everyone, if your account is not repaired today we will be running the script tomorrow morning and periodcially after that, players can not be in game when it is run that is the reason it wouldnt work

Modifié par Bryan Johnson, 02 novembre 2012 - 03:56 .


#2
Bryan Johnson

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spudspot wrote...

Does this also mean that we don't have to complete every sub-challenge for the banners anymore?


No that change is staying permanant otherwise this issue will repeat itself

Modifié par Bryan Johnson, 29 octobre 2012 - 05:24 .


#3
Bryan Johnson

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XTR3M3 wrote...

What are the chances that some of the challenge's point values can be lowered to compensate then? I, along with a lot of other people given some of the threads I have seen, feel like we were punished with the increase. I had the Geth in the 90s percentile before the "fix" and had to spend like a whole extra week getting the banner. Cerberus is the same way with the Nemesis and Guardian portion of the challenge given their spawn rate in relationship to the points required to get the banner.


We are not able to lower the requirements, so the liklihood is near 0.

But this is not the thread for that

#4
Bryan Johnson

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Survivor medals we are looking into, but once again this is not the topic for those things. This is only for those with stuck challenges state for the ones I have outlined in the OP.

#5
Bryan Johnson

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It will work in that it will set your challenges to x-1/X and then set one of the challenges at 449 999/450 000 so you need to go get 1 point to complete

#6
Jesse Reid

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o_sania wrote...

ok great also fix this its really annoying:
Image IPBImage IPB


A fix is already available:
http://social.biowar.../index/14677026

#7
Bryan Johnson

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BOOSTR1 wrote...

I haven't recieved my completion medal for Operation Overdrive. I recieved the Com pack but didnt get my Vic pack. Is there a link to inquire about this? I know theres one for Resurgance wich I recieved.


There is no vic packs except for special events

#8
Bryan Johnson

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Seelen13 wrote...

Bryan

do you own actually own a fedora?


Yes a green one for any other questions move to the Meet Bryan Thread

#9
Bryan Johnson

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LeandroBraz wrote...

Yajuu Omoi wrote...

LeandroBraz wrote...

Bryan Johnson wrote...

It will work in that it will set your challenges to x-1/X and then set one of the challenges at 449 999/450 000 so you need to go get 1 point to complete


Let me see if I get it.

It will left only one silver challenges missing one point to be completed, then when we get this point, it will reset the gold challenge, that's it? So it means we gonna get a second completion on the gold challenge?



You can complete all Gold challenges MULTIPLE times. That how it is designed.



thanks, but that's not the question, I'm talking especifically about when it reset to get the mastery out of the bad state, if it will be a second completion, or if it will simple reset the silvers so I can do my second completion from the beginning.


In your case Geth Mastery will be set to 16/18

#10
Jesse Reid

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If you have all the silvers completed it will take one of the silver challenges progress and make it one point less than the max and also reset the gold to be one less than the max.

If you don't have all the silvers completed it will recount the gold challenge progress based on how many silver challenges are completed.

#11
Bryan Johnson

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We are looking for some people with real world examples that we can run tests on, we back up your data 100% so there is no risk to you except some of your time.

If you are interested please PM me.

So far all of our tests have been successful and some players are now back to working just fine :)

Modifié par Bryan Johnson, 29 octobre 2012 - 08:36 .


#12
Bryan Johnson

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VilyaEleni wrote...

I take it mine went through the fix. Says 16/18 now.


Yup you are good to go :)

#13
Bryan Johnson

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For anyone has PM'd me your accounts should be in a good state now, unless you were playing within the last 5minutes then our change might be clobbered and would need to re-run script but if there is any issues please PM me.

#14
Bryan Johnson

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No longer looking for volunteers at this time, thank you

#15
Bryan Johnson

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We are now running the script for everyone, if your account is not repaired today we will be running the script tomorrow morning and periodcially after that, players can not be in game when it is run that is the reason it wouldnt work

#16
Bryan Johnson

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Not sure how long it takes to run it does have a lot of data to run through.

Basically my point is if we dont catch you this run, we will catch you on another run of it :P

If you keep an eye on your n7hq once it shows up fixed there you will be good to go :D

#17
Bryan Johnson

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Bolo Xia wrote...

anyway we can get an idea of what time tomorrow? so as to make sure we are not ingame.

because i missed todays boat and sometime i just leave my game open to.

i just noticed my survival medals are not registering either but at least tomorrow my geth, collectors, reapers, and combat mastery should be fixed.


Probably form like 10am MT - 1pm MT

#18
Bryan Johnson

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enriplay wrote...

a question about survival medals, maybe the problem is mine but how do you get this medals, i have only 30/100 ...

http://social.biowar...lay&platform=pc

thanks


Surviving 3 waves in a row (your team) = 1
Surviving 5 waves in a row (your team) = 2
Surviving 10 waves in a row (your team) = 3

#19
Bryan Johnson

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jinx_60 wrote...

So I guess it's morning for you guys now. Will you be running the script again soon?


The guy who runs it is not in yet but once he is we should be running it

#20
Bryan Johnson

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LegionofRannoch wrote...

it seems my geth mastery has been fixed, however my squad elite still reads 6/8 when it should be 7/8.


Please read OP

#21
Bryan Johnson

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The person who runs the script is out today, sorry all

#22
Bryan Johnson

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And it will be running in the next few minutes (he logged in from home)

#23
Bryan Johnson

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Antaresss wrote...

For a second day in a row I was playing while the script was run. Morning for you means evening for me and I play most evenings. You should run the script at different times to avoid this. After all, this game is played by people all around the globe!


This is actually the 3rd time we have run it
3pm local time
12am local time (midnight)
11am local time

#24
Bryan Johnson

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We are not asking players to stay off, there is a reason we are continuously running this thing. With the person who wrote the script out of office today I can't ask if there was anything missed from it.

#25
Jesse Reid

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The list is ordered by an internal numeric ID... I'm not sure exactly but I believe the newer your EA account the lower in the list you'll be.

The script takes hours to run because there isn't a quick way to tell if an profile is broken and we also don't want to overwhelm the game server.

Depending on how many are left "broken" after this latest run we might take a different approach for round 3.