112 réponses à ce sujet

[Tamanous73]

The game is running fine through Castle Cousland, pretty smooth and very nice.   When I move onto Ostagar and after I go through the initial chat and I am free to move about the area, the game crashes, or should I say my computer crashes and reboots.  I have tried new drivers, old drivers, lowering settings and reinstalling, without any luck.  Odd though I can go through Castle Cousland with all different types of characters, but cannot really do anything in Ostagar. 

Any suggestions?

Windows XP
Dual 3.2 GHz
Radeon HD 3800 series

T.

[Aeshyn Stormsinger]

Do you get an error message at all, or does it completely reboot with no prior message? Your video card might be overheating, or might just be getting dusty. Make sure the computer is off and take out the video card and blow through the slot it was in to blow out any excess dust that might be in there, same with the card, then replace the card and boot the computer again.

If that solves nothing, go into Start menu -> Control Panel -> Administrative Tools -> Event Viewer, and click on the 'Application' and 'System' selections on the left in that window. Are there any logs of a problem during the timeframe of the crash? Double-click any you find and paste the contents in here and I can try to help.

Modifié par Aeshyn Stormsinger, 04 novembre 2009 - 05:22 .

[Malcor9811]

I am having the same problem in the same area . i even tried downgrading my vid card drivers , but same issue . i have the same Video Card as you as well .

Modifié par Malcor9811, 04 novembre 2009 - 05:27 .

[Malcor9811]

i have the same Vid card as you and just about the same setup except i have Windows 7. also turned down all graphic settings on my overclock and in-game graphics and still same thing .

Modifié par Malcor9811, 04 novembre 2009 - 05:34 .

[fragglar]

same card and same problem here too

[Malcor9811]

.

Modifié par Malcor9811, 04 novembre 2009 - 07:06 .

[UziBeatle]

**** that stinks.

I better leave this thread before I say something unpolitic.



Keep posting system details though anyone that posts with issues. Data miners need info.

[Adonias_d]

I am also getting the exact same error.

The first time I got into the zone, I was able to wander about, talk to the guard about the locked up tower, talk to the mage there, the other recruit that was hitting on the female guard, and then buy/sell from the Quartermaster.

I then tried to run toward the crowd gathered around the preaching person on the scaffolding, and my computer hard locked. Nothing was going to the monitor anymore. The CPU was running, but I could not do anything but hard reset my computer.

At that time, I was using Catalyst 9.6. So, first thing I did was updated my Catalyst to 9.10.

Now when I restarted (now just past where you start in the zone, due to me not quick saving), the game will stay up about 2-3 seconds before the issue happens again. Several restarts and retries has it repeating without fail. I tried to do it both in Full Screen and Windowed mode with the same results.

------------------
System Information
------------------
Time of this report: 11/3/2009, 23:05:23
       Machine name:
   Operating System: Windows Vista? Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090805-0102)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
       System Model: MS-7516
               BIOS: Default System BIOS
          Processor: Intel® Core™2 Duo CPU     E8500  @ 3.16GHz (2 CPUs), ~3.2GHz
             Memory: 4094MB RAM
          Page File: 3053MB used, 5354MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 3800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter (0x9501)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\\PCI\\VEN_1002&DEV_9501&SUBSYS_39501545&REV_00
   Display Memory: 2298 MB
 Dedicated Memory: 507 MB
    Shared Memory: 1791 MB
     Current Mode: 1680 x 1050 (32 bit) (60Hz)
          Monitor: LG W2252(Digital)
      Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
   Driver Version: 8.14.0010.0700 (English)
      DDI Version: 10.1
Driver Attributes: Final Retail
 Driver Date/Size: 9/23/2009 14:00:58, 4649472 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D641-11CF-4974-5A19A1C2C535}
        Vendor ID: 0x1002
        Device ID: 0x9501
        SubSys ID: 0x39501545
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

        Card name: ATI Radeon HD 3800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter (0x9501)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\\PCI\\VEN_1002&DEV_9501&SUBSYS_39501545&REV_00
   Display Memory: 2298 MB
 Dedicated Memory: 507 MB
    Shared Memory: 1791 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
   Driver Version: 8.14.0010.0700 (English)
      DDI Version: 10.1
Driver Attributes: Final Retail
 Driver Date/Size: 9/23/2009 14:00:58, 4649472 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D641-11CF-4974-5A19A1C2C535}
        Vendor ID: 0x1002
        Device ID: 0x9501
        SubSys ID: 0x39501545
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

[Deathseedd]

Having same problem went into admin tools and found this error with WMI. Im running Vista 64 with Radeon 6870

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Modifié par Deathseedd, 04 novembre 2009 - 07:19 .

[Devonsputant]

I'm having the same problem. I have two Radeon 3870's installed.

[Ub3r_]

looks like there's a compatibility or driver issue with the chipset, it might take waiting for the next driver updates to fix it :-/

[Malcor9811]

This makes me super sad . just when i was starting to get into it i cannot go any further . at least i know i am not alone and its not something with my computer lol .

[Kathrad]

I played for about 3 hours with no problem at all, saved game and came back 2 hours later and all of a sudden I can't play for about 5 seconds and my monitor says it has no signal and I have to reboot.



I can still hear the game running in the background but I lose the picture.I know that it sounds like Graphics card, motherboard or Psu but I can play any other game without any problems and never had problems before that.Happening in the Ostagar.Running a 3870 also.



I have been running stress tests, checking temps, switching out ram, rolling back drivers(Already had newest ones) and everything else I can think of but my comp passes everything just fine until I reload the game.

[TrinaryOuroboros]

Devonsputant wrote...

I'm having the same problem. I have two Radeon 3870's installed.

Similar config, same zone, but all game play is ruined now:

OS: Vista Ultimate x64

CPU: AMD Phenom 9600 Agena 2.3GHz Socket AM2+ 95W Quad-Core Processor Model HD9600WCGDBOX - Retail

Primary HDD: Western Digital Caviar Black WD1001FALS 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drives -Bare Drive

Secondary
HDD's: 2x Western Digital Caviar Blue WD2500AAJS 250GB 7200 RPM SATA
3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (these are secondary
partitions, of which steam games run off one)

Video: 2x DIAMOND
Viper 3870PE4512SB Radeon HD 3870 512MB 256-bit GDDR4 PCI Express 2.0
x16 HDCP Ready CrossFire Supported Video Cards (in Crossfire) - Retail

MoBo: MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard - Retail

PSU:
Antec TruePower Quattro TPQ-1000 1000W Continuous Power ATX12V / EPS12V
SLI Certified CrossFire Ready 80 PLUS BRONZE Certified ... - Retail

RAM:
CORSAIR Dominator 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500)
Dual Channel Kit Desktop Memory Model TWIN2X2048-8500C5D - Retail

Case(?): APEVIA X-PLEASURE-BK Black Aluminum ATX Full Tower Computer Case - Retail

[Paks66]

I've got a 4870X2 and the game won't even get past the initial startup screen. I click on and get teh msg that I don't have a recognised graphics card. Latest drivers, etc (sigh)

[chagroth]

I can't get by the basement door... booted in conversation. This is THEIR problem, not our's!

[JeremyLeong]

Same problem



Having a Radeon HD 3870

[Falcdragon]

That's a lot of Radeon 3000 series cards. If that turns out to be the case hopefully the next driver will fix the issue or EA might be able to get AMD to issue a hotfix or issue one them selves.

[Timortis]

I'm having the same freezing in Ostragar problem with an NVIDIA 9800GT

Modifié par Timortis, 04 novembre 2009 - 11:16 .

[II Relics II]

Not sure what the problem is guys, my game is running fine for me and I have a Radeon HD 5750 with a Corsair 650w PSU. Perhaps you could try lowering graphic levels or upgrading your cards?

[promi2]

Win 7 HomePrem, Geforce 8800, Creative X-fi Xtreme Audio

all drivers from microsoft



1-st was freeze and crash after when i pressed "i"

2-nd was crash after fight

[Devonsputant]

It might also be something with the CPU, or CPU and video card combination? The game causes my CPU to be constantly at 100% use no matter what. So maybe the video cards aren't overheating, but the processor is? I have the AMD Athlon 64 X2 6400+ Windsor 3.2GHz Socket AM2 125W Dual-Core Processor... so an AMD CPU and 2 Radeon 3870 video cards. Guess this game hates AMD/ATI

Modifié par Devonsputant, 04 novembre 2009 - 01:29 .

[Loneo]

Seems like a Radeon card problem as that seems a major constant through all the posts

Got all your Operating System updates, downloaded and installed?

Modifié par Loneo, 04 novembre 2009 - 01:41 .

[Astalder]

I lived with a similar problem across all games for years before I figured out it was the motherboard FSB speed that needed to be dropped. Doubt you guys are overclocking but maybe that sheds some light, i.e. power or a chipset problem?

[squid111]

Same problem...but with a GTX280.