10 réponses à ce sujet

[ThunderPeel]

Please help!

My EA login is:

Email-A@ExampleEmail.com and my username there is ThunderPeel2001

Apparently my account here is:

Email-B@ExampleEmail.com and username here is ThunderPeel2001

When I try to login using my EA login here, it asks for me to create a screenname. I can't use my chosen name (ThunderPeel2001) because it's associated with Email-B@ExampleEmail.com

What can I do to rectify this?

Thanks!

[Just-Me]

For one thing, you should not publish any of that where the SPAMbots can find it so easily.

For another, contact EA Help, not us (see the links at the bottom).

Modifié par Just-Me, 02 novembre 2012 - 09:06 .

[Jesse Reid]

The account you just posted as is now called "ThunderPeel" so you can create an account called "ThunderPeel2001" using the other email address.

[ThunderPeel]

Hi Jesse, thanks so much for your help. Unfortunately I went ahead I got my other account up and running. (Stupid me!)

Is there any way you can merge these two accounts? (Second one here: http://social.bioware.com/4189015/ )

If not, could you rename the above account (JohnnyW2K1) to ThunderPeel2001?

Thanks a lot!

[ThunderPeel]

Just to clarify (on the off chance that a merge IS possible). This is my secondary account. My primary account is the other one (http://social.bioware.com/4189015/).

I've tried getting in contact with EA... but I can't find a single way to get in touch with them on their site! No live chat. No phone numbers. No email addresses!?? Weird

I'll keep looking.

Thanks!

Modifié par ThunderPeel, 02 novembre 2012 - 09:00 .

[Just-Me]

ThunderPeel wrote...

Just to clarify (on the off chance that a merge IS possible). This is my secondary account. My primary account is the other one (http://social.bioware.com/4189015/).

I've tried getting in contact with EA... but I can't find a single way to get in touch with them on their site! No live chat. No phone numbers. No email addresses!?? Weird

I'll keep looking.

You claim that not one of the links at the bottom of the page in the Help Column are working for you? 

[ThunderPeel]

No, that isn't what I claimed at all.

[Jesse Reid]

JohnnyW2K1 is now ThunderPeel2001.

Sorry, I don't have the ability to merge EA Accounts.

[ThunderPeel2001]

Thanks Jesse! My only concern now is that my Cerebus is key is associated with my secondary account. Can EA help me with that, do you think?

Thanks again.

[Jesse Reid]

I would give it a try.

[hectorg96]

im having a problem with my account when ever i log into a new page it logs me out and i have to log in all over again and it keeps happening, please help me