I decided to check the status of the delivery of my N7 tech jacket and according to the BW store it's already shipped.
However, when I try to track the shipment I unable to, there's no information displayed. The store says the jacket shipped, when I last checked 6 days ago it said the jacket shipped, but I haven't received it yet.
Without tracking information I have no way of knowing where my jacket is
N7 tech jacket delivery
Débuté par
Demonique
, nov. 07 2012 07:57
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#2
Guest_Ms Domino_*
Posté 07 novembre 2012 - 08:49
Guest_Ms Domino_*
Guest_Ms Domino_*
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- Guests
Demonique,
Did you order via PayPal? If so, per our FAQ you won't be able to track your order via the store site. When your order shipped, you should have received an email with all available shipping information. Sometimes they end up in spam folders.
If you did not receive that email, open a case with customer service and they'll gladly help you locate your order.
Ms D
Did you order via PayPal? If so, per our FAQ you won't be able to track your order via the store site. When your order shipped, you should have received an email with all available shipping information. Sometimes they end up in spam folders.
If you did not receive that email, open a case with customer service and they'll gladly help you locate your order.
Ms D
#3
Posté 07 novembre 2012 - 11:51
Demonique
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- Members
- 1 230 messages
I've already contacted customer service six days ago, they never got back to me
And I paid by credit card
And I paid by credit card
Modifié par Demonique, 07 novembre 2012 - 11:51 .
#4
Guest_Ms Domino_*
Posté 08 novembre 2012 - 12:05
Guest_Ms Domino_*
Guest_Ms Domino_*
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- Guests
Demonique,
Send me a PM with your order # and i'll see if I can't figure it out for you.
Ms D
Send me a PM with your order # and i'll see if I can't figure it out for you.
Ms D
#5
Posté 08 novembre 2012 - 12:29
Demonique
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- Members
- 1 230 messages
I can't get into my account on the store at the moment
